Novotel Roma Est 4 stars

Customer review rating (ALL Rating) 4.1/5 556 reviews

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Description

Hotel extras

  • Mediterranean cuisine with local products, family friendly.

  • Located near the highway and the ring road

  • Conference center with modern technologies also for hybrid meetings.

  • Outdoor seasonal swimming pool.

  • Covered car park for a fee and free parking near the hotel.

Our accommodation(s)

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Hotel location

Novotel Roma Est

Via Andrea Noale 291
00155 Rome
Italy

GPS:41.914259, 12.623468

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

RISTORANTE GRAN 15

In a cozy setting overlooking the pool, the restaurant offers excellent Italian cuisine with regional dishes. Special menu for children

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  556 reviews

TripAdvisor Rating  3.5/5  1,251 reviews

Poor hotel and experience.

TripAdvisor rating 1.0/5

Daniel D TripAdvisor review

I was with my family for 1 day (in transit) at the end of August 2024 (I made the reservation through Expedia Rapid). The hotel it was quite old/dusty, the room was clean, the breakfast was quite thin, for example there were no vegetables (the common fresh tomatoes/cucumbers were missing). The hotel management is very poor. A week before my stay, I wrote to them (sent them an email) asking them to help me, to reserve a parking space for me. It was the only hotel (out of 4 used by me during that stay) that did not answer me... I arrived at the hotel, checked-in in the evening, the people at the reception didn't mention to me that the hotel also has indoor parking and that the outside parking lot may be less safe, I left the car in the outside parking lot of the hotel overnight... and in the morning I found it broken... I did my duty and reported the destruction to the Police, and from the hotel representatives I received an apology... :) They have poor management (I use the Novotel brand in Romania, and the units in Romania are top), obviously they can do more for their tourists, obviously it is not enough just to put a sign in the parking lot mentioning that the parking lot is public and that they are not responsible for the destruction caused by thieves...

Good stay and nice hotel but far from central and need hotel shutter service for central.

Customer review rating 4.0/5

Mubarik A. Families - Confirmed reviews ALL

It was really nice to stay there but few points need to consider for betterment. 1. Hotel should have shuttle service from/to central Termini area. 2. Small tuck shop for basic purchase like bread, jam, drinks and fruit as we disconnect from main city. 3. Visitors SIM card must provide as per guest request for local data useage. 4. Hôtel should provide veggies food or Halal food for Muslim guest. Please consider these points for more better results.

Good morning, thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are grateful to notice your satisfaction, especially in reference to the Staff, at the same time we will take into consideration your opinion regarding the shuttle service and the other points you wrote. We hope to see you again! Marco Parenza - Front Desk Guest Relations -

Good stay but away from the city

Customer review rating 4.5/5

Manish Families - Confirmed reviews ALL

Good stay with family, rooms are good, but location away from city.

Good morning, thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are grateful to notice your satisfaction, especially regarding the rooms, at the same time we know we are located a bit outside the city center so this can be both a quality for having some relax and a defect for the distance. We hope to see you again! Marco Parenza - Front Desk Guest Relations -

Well located

Customer review rating 4.5/5

Ahmed A. Families - Confirmed reviews ALL

I loved the hotel, especially the smile and cooperation of the staff.

Good morning, thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are grateful to notice your satisfaction, especially in reference to the Staff and where we are located. We take into consideration your opinion regarding the disabled rooms, thank you for letting us know it. We hope to see you again! Kind regards, Marco Parenza - Front Desk Guest Relations -

The worst novotel ever

Customer review rating 0.5/5

M. Families - Confirmed reviews ALL

Of all the novotel hotels in the world, I have never been to a low standard one like Romaest. We changed to room twice because they made a mistake at the reception, sinks are blocked and they remained blocked and dirty even after the morning house keeping, which is 5 minutes cleaning without changing the sheets. I even found hair on the pillow the first day. The breakfast is ok but novotel hotels offer a much better breakfast.

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Other web-users rate our hotel

  • 339 reviews 5.1/10 Location
  • 399 reviews 5.9/10 Room
  • 493 reviews 8.7/10 Service
  • 26 reviews 5.6/10 WiFi
  • 258 reviews 8.7/10 Breakfast
  • 222 reviews 5.8/10 Cleanliness
  • 170 reviews 6.2/10 Food
  • 87 reviews 7.5/10 Pool

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