ibis Calais Tunnel sous la Manche Hotel 3 stars

Customer review rating 4.5/5 6,775 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Calais Tunnel sous la Manche
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free enclosed outdoor car park

  • 5 minutes from the Channel Tunnel

  • 10 minutes from Calais-Fréthun TGV/Eurostar train station

  • 15 minutes from the Port of Calais for your channel crossings or cruises

  • Close to the Cité Europe shopping center and the Channel Outlet Store

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
Information message

Hotel location

ibis Calais Tunnel sous la Manche

Place de Cantorbery
62231
coquelles
france

Tel: +33321463700

Fax: (+33)3/21463709

Check-in from 12h00

Check out up to 12h00

  • Gare SNCF COQUELLES :  7 CANTORBERY

  • By plane

    CALAIS MARCK At 12km / 7 miles

  • By plane

    LILLE LESQUIN At 120km / 74 miles

  • By boat

    PORT DE CALAIS At 7km / 4 miles

  • By car

    A26 A16 SORTIE 41 At 1km / 0 miles

  • By train

    CALAIS FRETHUN At 7km / 4 miles

  • By train

    GARE TGV EUROSTAR At 5km / 3 miles

GPS :50.937648, 1.809365

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with double bed and twin beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

The restaurant is currently closed, however you can enjoy snacks off our snack menu in your room.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,775 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,945 reviews

Customer review rating 4.5/5

Owen W. Couples - 20/10/2020 Confirmed reviews ALL

As usual good réception and clean room friendly staff

Dear Guest, Thank you for this very nice review about our hotel, Ibis Calais Tunnel sous la Manche! We are glad that you enjoyed your stay and hope to see you soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

familiar, good location, polite helpful staff

Customer review rating 4.5/5

Julie T. Families - 19/10/2020 Confirmed reviews ALL

very brief, no breakfast this time but one of the staff stood in the rain at the exit to the road with a bag of madelines (pour la route). Very kind and way above great service. very much appreciated.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Well located and well run

Customer review rating 4.5/5

Stewart Couples - 19/10/2020 Confirmed reviews ALL

We had stayed previously at Ibis Budget but it was full so tried its 'big brother'. It was pleasant and we appreciated the packet f madeleines given to us on our early departure despite the fact we did not take petit dejeuner. One minus was that the website advertised tea&coffee facilities in the room but these had been taken out. Another casualty of Covid! Another bonus is the security -the car park was crammed with police vehicules - a good deterrent to anyone thinking of robbing a tourist car packed with wine for return to UK!

Dear Guest, Thank you so much for this very nice review about your stay at Ibis Calais Tunnel sous la Manche. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Poor compared to previous stays

Customer review rating 4.5/5

Anonymous Couples - 19/10/2020 Confirmed reviews ALL

Cold showers, fluctuating temperature in the shower

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Grégory RANSON Deputy manager

Covid Safe: Welcome from Staff

Customer review rating 4.5/5

Ian C. Couples - 18/10/2020 Confirmed reviews ALL

Efficient as ever. Safe environment. Secure gated parking with reassuring police presence Only negative - light weight plastic knives not strong enough to break hard-boiled egg! But a very minor negative

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager
Customer review rating 4.5/5

Robert F. Business - 18/10/2020 Confirmed reviews ALL

Great

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

Excellent location for early train

Customer review rating 4.5/5

Patricia Couples - 15/10/2020 Confirmed reviews ALL

Everyone eager to please.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Medium quality

Customer review rating 4.5/5

John L. Couples - 15/10/2020 Confirmed reviews ALL

Medium quality. Bedroom quiet and bed comfortable. But, no tea or coffee facilities in the room and the towels were very small.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We respect the standards of the Ibis brand, which is why there are no tea or coffee facilities in the room. For next time if you need more towels don't hesitate to ask us, we'll be happy to give them to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grégory RANSON Deputy manager

Nice room and facilities as always. Good safety precautions due to Covid 19.

Customer review rating 4.5/5

Stephen H. Couples - 13/10/2020 Confirmed reviews ALL

Very comfortable.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

The staff was very kind and allowed us to print our documents

Customer review rating 4.5/5

Philippe M. Friends - 05/10/2020 Confirmed reviews ALL

The breakfast was planned for 06:30 but they let us had our earlier to catch the Shuttle.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Perfect location and pet friendly

Customer review rating 4.5/5

Jd Families - 03/10/2020 Confirmed reviews ALL

Very nice welcome and farewell at reception, comfortable, quiet and spotlessly clean room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Slightly disappointed

Customer review rating 4.5/5

Silas Business - 02/10/2020 Confirmed reviews ALL

The room was clean, the bed was comfortable, but the restaurant was closed and apparently had been since December 2019. This is not mentioned on the website or when I made the booking. I knew I was going to arrive late evening and I did not want to be wandering around Calais looking for a restaurant and this is why I chose this hotel

Dear Guest, Thank you for taking the time to share your feedback. I'm sorry for the bad surprise on the closure of the restaurant. It has been closed since confinement so in March 2020 and it should reopen next year. The information is well noted on the different websites since the closure. We hope to welcome you back to our hotel very soon with better conditions! Sincerely, Grégory RANSON Deputy manager

Good Ibis hotel.

Customer review rating 4.5/5

Derrick Couples - 02/10/2020 Confirmed reviews ALL

Very Good Stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Frequent visitor

TripAdvisor rating 4.0/5

Vic C 01/10/2020 TripAdvisor review

We stay at this hotel several times a year and it never lets us down. Even in these difficult times we were welcomed by the friendly staff and more than satisfied with our room. The biggest asset of this hotel is the staff who are always pleased to welcome you and provide excellent service. On our most recent visit the hotel was all but deserted and the restaurant was closed due to the current covid situation but the lady that checked us in also made us a snack meal for our dinner. She was very friendly and helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

safe and comfortable

Customer review rating 4.5/5

Daniel C. Couples - 25/09/2020 Confirmed reviews ALL

perfect stop over coming from Eurotunnel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Good Stay

Customer review rating 4.5/5

Frank B. Couples - 24/09/2020 Confirmed reviews ALL

Under the present Covid restrictions, the staff provided a very good service

Dear Guest, We very much appreciate your comments regarding your stay at our hotel, ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amanda, Ibis Calais Tunnel sous la Manche

Well positioned for Tunnel crossing

Customer review rating 4.5/5

Robert Couples - 23/09/2020 Confirmed reviews ALL

Good stop over when using Channel Tunnel after travelling from South of France

Dear Guest, Thank you for this great review about your stay at our hotel Ibis Calais Tunnel sous la Manche! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Amanda, Ibis Calais Tunnel sous la Manche

Worked well

Customer review rating 4.5/5

Carolineh Couples - 23/09/2020 Confirmed reviews ALL

Easy to find, easy to park. Check-in took seconds, which at 3am was very much appreciated. Room was basic but a decent size and the bed was comfortable. The only think I didn’t like was the ‘pod’ bathroom. Shower was good, but the whole thing echoes and closing the door wakes up every other room occupant. Checked out by dropping the keycard in a box, so no unnecessary contact. Our first hotel stay since the start of Covid, and it felt safe.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

en route

Customer review rating 4.5/5

Carole K. Couples - 22/09/2020 Confirmed reviews ALL

As always, the Ibis in Coquelles , we received a good welcome, the room was as expected, but--- with diswashers, and with Restaurants open for business, why has Ibis stopped serving dinner-and why the awful plastic cutlery and cardboard cups?

Very good control with guidelines

Customer review rating 4.5/5

M. Couples - 21/09/2020 Confirmed reviews ALL

From the entrance very good example of good guidance in both French and english to Vivid measures. Wide choice of snack meals, just a pity that restaurant was closed.

Dear Guest, Thank you so much for this very nice review about your stay at our hotel Ibis Calais Tunnel sous la Manche! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Amanda, Ibis Calais Tunnel sous la Manche

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