ibis Calais Tunnel sous la Manche Hotel 3 stars

Customer review rating 4.5/5 6,799 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Calais Tunnel sous la Manche
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free enclosed outdoor car park

  • 5 minutes from the Channel Tunnel

  • 10 minutes from Calais-Fréthun TGV/Eurostar train station

  • 15 minutes from the Port of Calais for your channel crossings or cruises

  • Close to the Cité Europe shopping center and the Channel Outlet Store

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
Information message

Hotel location

ibis Calais Tunnel sous la Manche

Place de Cantorbery
62231
coquelles
france

Tel: +33321463700

Fax: (+33)3/21463709

Check-in from 12h00

Check out up to 12h00

  • Gare SNCF COQUELLES :  7 CANTORBERY

  • By plane

    CALAIS MARCK At 12km / 7 miles

  • By plane

    LILLE LESQUIN At 120km / 74 miles

  • By boat

    PORT DE CALAIS At 7km / 4 miles

  • By car

    A26 A16 SORTIE 41 At 1km / 0 miles

  • By train

    CALAIS FRETHUN At 7km / 4 miles

  • By train

    GARE TGV EUROSTAR At 5km / 3 miles

GPS :50.937648, 1.809365

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with double bed and twin beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

The restaurant is currently closed, however you can enjoy snacks off our snack menu in your room.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,799 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,949 reviews

Very good

TripAdvisor rating 4.0/5

davnmarstewart 18/11/2020 TripAdvisor review

Great hotel stayed here many times , because of lockdown there was no restaurant but a room service available, but nobody offered this or explained it to us , s you always feel safe here the police use it as accommodation for those guarding the tunnel.

Clean and Comfortable

Customer review rating 4.5/5

Mark B. Couples - 17/11/2020 Confirmed reviews ALL

Quick one night stay after a long drive. Ideally located for a quick getaway through the Eurotunnel in the morning. Safe parking.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Great stay during difficult times

Customer review rating 4.5/5

Vanessa F. Couples - 16/11/2020 Confirmed reviews ALL

We were travelling back to England from France whilst it was in lockdown because of Covid-19. It was our first ever stay at the Calais Ibis Sous La Manche and it was booked at the last minute when the hotel we had booked cancelled our booking as it had to close. We spent 2 nights there before crossing the Channel and we found the staff to be so welcoming, pleasant and helpful. The regulations in place to prevent the spread of infection made us feel safe and we thoroughly enjoyed the meals we ate in our room. It was a very pleasant stay at a difficult time for everyone.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

A Shining Light

TripAdvisor rating 4.0/5

fionaedmundinlove Business - 14/11/2020 TripAdvisor review

In the midst of the darkness of the Pandemic this hotel is a shining light of friendliness, cleanliness, value for money and beautiful food. A warm welcome awaits you and staff greet each guest as truly special. If you're ever in Calais don't miss the opportunity to stay in this first class hotel.

Great stay under difficult circumstances for all

Customer review rating 4.5/5

Andrew Business - 10/11/2020 Confirmed reviews ALL

Clean tidy hotel and observing all the Covid protocals well.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory RANSON Deputy manager

Despite Covid

TripAdvisor rating 4.0/5

Andrew G Business - 08/11/2020 TripAdvisor review

A very nice stay in a hotel that had embraced the challenges of the pandemic. A clean and pleasant stay, even the food choices were good and the staff remained professional throughout. I will return even if the madness is not over yet.

Excellent stay in unusual circumstances

Customer review rating 4.5/5

Sandra B. Solo - 06/11/2020 Confirmed reviews ALL

I needed to stay at the Ibis on my way to my new primary residence in France, during the French lockdown and just before the English lockdown started. It is my most frequented Ibis and while the welcome had the same warmth, the professionalism of the covid measures meant I felt very safe in these strange times.

Dear Guest, Thank you so much for this excellent review about your stay at Ibis Calais Tunnel sous la Manche. We are glad that you enjoyed your stay even in these special circumstances. We hope to welcome you again soon, Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Coquelles - Tunnel sous la Manche

TripAdvisor rating 4.0/5

ChrisJ4063 05/11/2020 TripAdvisor review

There is nothing like convenience when booking a hotel for a cross-channel trip, and Ibis Coquelles Tunnel sous la Manche fits the bill. However this hotel may be in need of an update and a deeper cleanse than the norm. The Air Extraction system is tired and quite noisy but the long distance travel overrode this issue. The return trip my wife dropped an earring down the sink waste. As the plastic waste was a simple plastic screw fitting, I was able to undo the fitting and recover the earring, HOWEVER the waste was COMPLETELY blocked with hair and black sticky and smelly slime. I could not leave it in this state, so with care I removed the offending blockage, and replaced the fitting in a clean state. Naturally I felt it necessary to inform the management due to the cleanliness aspect, for which they were grateful. I must stress that this was a hidden problem, that would not be apparent in normal circumstances.

Well located for Eurotunnel

Customer review rating 4.5/5

Met Families - 04/11/2020 Confirmed reviews ALL

Very smooth stay. Rooms very clean, staff very helpful. Despite not being able to eat in the restaurant, we had food in our rooms and it was very good. Felt a very safe environment with the pandemic.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Ideally situated

Customer review rating 4.5/5

C&d R. Couples - 03/11/2020 Confirmed reviews ALL

Staff were welcoming and friendly. Having departed the hotel and checked-in for Eurotunnel, it was believed a mobile phone had been left in our room. On contacting the hotel the staff did all they could to assist, thankfully a false alarm - phone found in case in car. Thanks for all the assistance.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay (despite the fear of having lost your phone) and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Difficult stay

Customer review rating 4.5/5

D. Couples - 02/11/2020 Confirmed reviews ALL

The hotel was a large number of police who neither socially distanced or stopped partying during the night. The staff did their best in difficult circumstances.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 2000 points on your All loyalty Silver card.(corresponding at 40€ you can use in any hotel of Accor Group) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory RANSON Deputy manager

Well located

Customer review rating 4.5/5

A S. Couples - 02/11/2020 Confirmed reviews ALL

A comfortable night's sleep prior to a long drive through France heading for Spain. Great that our dog could join us.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Very friendly staff, good clean accomodation, good parking, close proximity to facilities

Customer review rating 4.5/5

G. W. Solo - 31/10/2020 Confirmed reviews ALL

I will certainly return

Dear Guest, Thank you so much for this very nice review about you stay at Ibis Calais Tunnel sous la Manche. We are all so glad that you had a good stay and we hope to welcome you again soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Good as ever

Customer review rating 4.5/5

Elva Couples - 31/10/2020 Confirmed reviews ALL

We have stayed here many times and even despite Covid restrictions standards had not dropped

Dear Guest, Thank you so much for this very good review about your stay at Ibis Calais Tunnel sous la Manche. We are so glad that you enjoyed your stay and we hope to welcome you again soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Great hotel

Customer review rating 4.5/5

Liz M. Couples - 31/10/2020 Confirmed reviews ALL

Lovely friendly staff. Comfortable rooms, great restaurant, good wine. Easy to get to from motorway, easy and quick access to the road heading to Eurotunnel. Great place to stay.

Dear Guest, Thank you so much for this excellent review about your stay at Ibis Calais Tunnel sous la Manche. We are so glad that you enjoyed your stay and we hope to welcome you again very soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Great welcome, reception staff were extremely helpful.

Customer review rating 4.5/5

P M. Families - 27/10/2020 Confirmed reviews ALL

The reception staff, 2 girls, were extremely helpful, friendly and polite. Having stayed here on many occasions before we knew what to expect but this time there were covid measures in place. As the restaurant was closed we ordered from the snack menu, and that worked well; it was brought to our room with our choice of drink. Our only frustration was that for the first time ever we were placed in a room above the entrance by the roundabout and the rain during the night sounded like a drum. We didn't get much sleep. Next time I will ask not to be placed in that room. Otherwise the hotel was very quiet with very few guests due to covid I assume. I will return.

Dear Guest, Thank you so much for this very good review about your stay at Ibis Calais Tunnel sous la Manche. We are so glad that you enjoyed your stay and we hope to welcome you again soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Well located for shopping, restaurants and channel crossing

Customer review rating 4.5/5

Anonymous Couples - 26/10/2020 Confirmed reviews ALL

Very pleasant, clean, friendly staff

Dear Guest, Thank you so much for this very nice review about your stay at Ibis Calais Tunnel sous la Manche. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

Hotel well located and accessible to Eurotunnel but bed coverings too hot, making sleep difficult.

Customer review rating 4.5/5

Maureen G. Couples - 24/10/2020 Confirmed reviews ALL

Arrived following a 700 km drive. Checking in and out was simple which was welcome.

Dear Guest, Thank you for this great review about your stay at our hotel Ibis Calais Tunnel sous la Manche! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amanda, Ibis Calais Tunnel sous la Manche

Superb Hotel

Customer review rating 4.5/5

Edmund C. Business - 24/10/2020 Confirmed reviews ALL

Always a pleasure to stay in this absolutely superb hotel where friendliness, cleanliness, comfort and your safety are the top priorities. The staff go out of their way to ensure that guests receive a warm and sincere welcome. A first class hotel.

Dear Guest, We very much appreciate your comments regarding your stay at ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amanda, Ibis Calais Tunnel sous la Manche
Customer review rating 4.5/5

Owen W. Couples - 20/10/2020 Confirmed reviews ALL

As usual good réception and clean room friendly staff

Dear Guest, Thank you for this very nice review about our hotel, Ibis Calais Tunnel sous la Manche! We are glad that you enjoyed your stay and hope to see you soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

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