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ibis Calais Tunnel sous la Manche Hotel 3 stars

Customer review rating 4.5/5 7,037 reviews

ALLSAFE approved hotel

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How it works?
ibis Calais Tunnel sous la Manche
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+ 16 Services

Hotel extras

  • Free enclosed outdoor car park

  • 5 minutes from the Channel Tunnel

  • 10 minutes from Calais-Fréthun TGV/Eurostar train station

  • 15 minutes from the Port of Calais for your channel crossings or cruises

  • Close to the Cité Europe shopping center and the Channel Outlet Store

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Web corner
  • Copy/print service available

Hotel location

ibis Calais Tunnel sous la Manche

Place de Cantorbery
62231 coquelles
france

Tel: +33321463700

Fax: (+33)3/21463709

Check-in from 12h00

Check out up to 12h00

  • Gare SNCF COQUELLES :  7 CANTORBERY

  • By plane

    CALAIS MARCK At 12km / 7 miles

  • By plane

    LILLE LESQUIN At 120km / 74 miles

  • By boat

    PORT DE CALAIS At 7km / 4 miles

  • By car

    A26 A16 SORTIE 41 At 1km / 0 miles

  • By train

    CALAIS FRETHUN At 7km / 4 miles

  • By train

    GARE TGV EUROSTAR At 5km / 3 miles

GPS :50.937648, 1.809365

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

Our team is happy to welcome you every day from 6:30pm to 10:30pm. 24-hour catering is also available to satisfy all of your cravings.

BAR

The Bar : a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,037 reviews

TripAdvisor Rating 4.0/5

1,967 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

As normal good

TripAdvisor rating 5.0/5

Malcolm-Sparkes 16/09/2021 TripAdvisor review

Always stay here when returning to the UK. This hotel is consistently good from booking in, evening meal to breakfast. Complimentary drink is always nice but a little bit restrictive. Car parking excellent and safe with the police in residence.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gregory RANSON Deputy manager

Fast seamless warm welcome at check in, great room and location

TripAdvisor rating 5.0/5

tecchiegirl 14/09/2021 TripAdvisor review

Truly can't fault anything about this hotel: wonderful friendly staff, perfect location just two mins from Eurotunnel and 5 mins on foot from the entrance to the Cite Europe restaurant area. Spotlessly clean room, super comfortable bed and good sized shower. Can't wait to visit again.

Dear, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory RANSON Deputy manager
Customer review rating 5.0/5

Owen W. Couples - 12/09/2021 Confirmed reviews ALL

Everyone is always very friendly and helpful the food was great as always.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - 10/09/2021 Confirmed reviews ALL

Everything was as expected. Staff were pleasant and helpful, room was clean, facilities were fine.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Great Stay as always!

Customer review rating 5.0/5

Paul S. Business - 10/09/2021 Confirmed reviews ALL

As always my stay at Ibis Calais Tunnel sous la Manche was very comfortable and enjoyable. A warm welcome clean room and comfy bed all made for a special experience.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory RANSON Deputy manager

Good to be back

Customer review rating 4.0/5

Darren Couples - 10/09/2021 Confirmed reviews ALL

Clean and welcoming but disappointed with the breakfast

Dear Guest, Thank you for taking the time to share your feedback. I'm sorry for the problem with the breakfast. Since Thursday we have put breakfast as before. You can therefore take advantage of it on your next visit We hope to welcome you back to our hotel very soon! Sincerely, Gregory RANSON Deputy manager

Excellent location so near the tunnel

Customer review rating 5.0/5

R. B. Business - 10/09/2021 Confirmed reviews ALL

A very good stay yet again

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Well located and very clean. Room was a good size and bed was very comfortable

Customer review rating 4.5/5

Ian B. Couples - 07/09/2021 Confirmed reviews ALL

2nd stay at this hotel and will be rebooking on our return journey bk to England. Staff are so polite and friendly, rooms are a good size,clean and comfortable.

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory RANSON Deputy manager

Perfect location for our overnight stay as always!

Customer review rating 4.0/5

L E. Couples - 07/09/2021 Confirmed reviews ALL

Good as always but very noisy banging doors and dogs barking at unsociable hours!

Dear Guest, Thank you for taking the time to share your feedback. I'm sorry about the noise pollution you suffered during your stay. We make every customer have a good time so that they can rest We hope to welcome you back to our hotel very soon! Sincerely, Gregory RANSON Deputy manager

Ok stay

Customer review rating 3.5/5

Andrew Business - 07/09/2021 Confirmed reviews ALL

Fine

Dear Guest, Thank you for taking the time to share your feedback. We have taken your comments into account in order to improve the service we offer. We hope to welcome you back to our hotel very soon! Sincerely, Gregory RANSON Deputy manager

Perfect location for early tunnel crossing

Customer review rating 4.0/5

John H. Families - 07/09/2021 Confirmed reviews ALL

Welcoming friendly staff. Good size rooms and albeit a little tired the accommodation was clean and functional. Additional COVID measures still in place

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gregory RANSON Deputy manager

well located / Good stay

Customer review rating 4.5/5

Martine B. Solo - 07/09/2021 Confirmed reviews ALL

Second time in this hotel. Very good. Clean. Comfortable. Car park. Staff very nice, helpful, fiendly

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory RANSON Deputy manager

Good value

Customer review rating 4.5/5

Eddie Families - 06/09/2021 Confirmed reviews ALL

One night stopover for Eurotunnel, easy check in, clean room, good amount of space, comfy bed, beer at bar, all good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Noisy

Customer review rating 1.5/5

Anonymous Solo - 06/09/2021 Confirmed reviews ALL

I was woken up throughout the night from people talking in the hallway and knocks on other peoples doors until 2 am. Woke up at least once every hour between 22:00 and 3am, before I gave up at 4:30am and just left. Bed was uncomfortable and shower had very little pressure for a proper shower.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the next time don't hesitate to contact the reception if you have any problem during your stay. We are here 24h/24 to resolved the problem, we could have changed your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory RANSON Deputy manager

Over all very good

Customer review rating 4.0/5

James Solo - 05/09/2021 Confirmed reviews ALL

Great location for the tunnel and onward journey. Easy checkin. Food was available on site but didn't fancy it. However there are numerous places to eat and shops in walking distance in Cite Europe. Felt safe at the location and happy to leave the brand new van and mountain bike and equipment inside in the car park as the area appeared to be a staging point or ops base for the French National Police - particularly the CRS. Only down side I would say was it is a bit over priced.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gregory RANSON Deputy manager

Good place to stay if using the tunnel.

Customer review rating 4.5/5

Siobhan M. Couples - 05/09/2021 Confirmed reviews ALL

Comfortable bed at a reasonable price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Very good

Customer review rating 5.0/5

Ian H. Couples - 05/09/2021 Confirmed reviews ALL

This hotel delivers an excellent experience every time we stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Exactly what we needed

Customer review rating 4.5/5

Robina Couples - 03/09/2021 Confirmed reviews ALL

This Ibis hotel was perfect for our needs - a night stop before the channel tunnel. It was spotlessly clean and comfortable, and the restaurant provided a good meal at a reasonable price. I like the feeling of familiarity when arriving at an Ibis. The staff were very friendly. The only thing I miss is a kettle in the room to make a cup of tea after a day on the road.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory RANSON Deputy manager

Good position for the Eurotunnel

Customer review rating 3.0/5

R. Families - 03/09/2021 Confirmed reviews ALL

We have previously stayed with your hotel but on two occasions, including the 1 September, there was a dreadful droning noise all night in the room. Needless to say, neither my husband or myself slept very badly and as we had a long way to travel, we’re not very happy. Your staff are very helpful and efficient and the room was clean and adequate for the price we were paying. As I say, the only th8ng spoiling it was the horrible drone all night.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the next time don't hesitate to contact the reception if you have any problem during your stay. We are here 24h/24 to resolved the problem, we could have changed your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory RANSON Deputy manager
Customer review rating 5.0/5

Lucia Solo - 02/09/2021 Confirmed reviews ALL

I was very well hosted, the staff is ten, very kind and respectful, even my puppy felt comfortable, I recommend with confidence ... they are excellent, congratulations

Dear Guest, Thank you for this very nice review about your stay at Ibis Calais Tunnel sous la Manche. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards, Amanda, Ibis Calais Tunnel sous la Manche

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