Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,667 reviews

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Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,667 reviews

TripAdvisor Rating  4.0/5  3,529 reviews

Centrally located hotel, busy time due to Oktoberfest

Customer review rating 3.5/5

Eaa1947 Couples - Confirmed reviews ALL

We arrived early in the day so had to wait many hours for room to be available. We did not get an upgrade. The room was in the new building so there were missing facilities such as a fridge and there was no luggage stand. For elderly couple such as us, having suitcase on the floor was a challenge.

Dear Mr A., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, and also for your critique regarding your accomodation. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

It is well located close to the S-Bahn. The accomadtion was clean and tidy and the hotel has good food services, coffee/bar area.

Customer review rating 3.5/5

Peter Business - Confirmed reviews ALL

Generally positive. As an Accor Plus member however I did not feel the same level of priority as I would receive in my own country.

Dear Mr D., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique regarding your late check out request. Please accept my apologies for the inconveniences you had to deal with. But we ask for your understanding that our hotel is fully booked during the Oktoberfest period and unfortunately we could not offer you this service. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Lovely Stay

Customer review rating 5.0/5

Christine U. K. Couples - Confirmed reviews ALL

The team at München City are fantastic from reception to every corner of the hotel. Friendly, helpful and efficient. Thank you so much for making our stay so enjoyable.

Dear Ms B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Fantastic staff

Customer review rating 5.0/5

Audrey M. Couples - Confirmed reviews ALL

Friendly and efficient

Dear Ms. M., Wow! Thank you so much for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good size rooms and location near teh MArianplatz

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly staff and good brekfasts

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the great remarks on the room, the location, the breakfast and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

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Other web-users rate our hotel

  • 1,997 reviews 9.1/10 Location
  • 2,576 reviews 6.5/10 Room
  • 2,275 reviews 8.2/10 Service
  • 143 reviews 5.1/10 WiFi
  • 1,779 reviews 9.1/10 Breakfast
  • 1,384 reviews 5.4/10 Comfort
  • 962 reviews 7.3/10 Cleanliness
  • 618 reviews 5.3/10 Pool

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