Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 7,589 reviews

Novotel Wellington
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+ 21 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Until further notice Caucus Restaurant will be providing 24 hour room service only, for the health and safety of all our guests the restaurant is closed.

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Non contractual photo

For the health and safety of all our guests Caucus Bar will be closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,589 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,373 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great room & location to Central City

Customer review rating 4.4/5

Anonymous Couples - 07/07/2020 Confirmed reviews ALL

Great stay with walking distance to Wellington CBD. Dissappointed to have to pay additionally for parking as car park booked out by others

well located

Customer review rating 4.4/5

Christine Friends - 07/07/2020 Confirmed reviews ALL

Well located with a great dining area and bar with great cocktails.

Hi Christine, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

well located

Customer review rating 4.4/5

Shona Couples - 06/07/2020 Confirmed reviews ALL

comfortable clean rooms

Hi Shona, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great location amazing staff

Customer review rating 4.4/5

Katy J. Families - 06/07/2020 Confirmed reviews ALL

Great staff went above and beyond help us with any problems we had (parking related) great location lift straight to shops, restaurant had great food.

Dear Katy J., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

Enjoyed our stay but the bed mattresses need replacing

Customer review rating 4.4/5

Shay Families - 06/07/2020 Confirmed reviews ALL

Generally we enjoyed our stay but the mattress in our room 613 was very uncomfortable and really needs replacing. We couldn’t have stayed on it longer than two nights.

Customer review rating 4.4/5

Anonymous Families - 06/07/2020 Confirmed reviews ALL

Very nice

Hi Barbara, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
Customer review rating 4.4/5

Debbie B. Families - 06/07/2020 Confirmed reviews ALL

Always a hood stay

Hi Debbie, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Awesome service, great location

Customer review rating 4.4/5

Francesca C. Couples - 05/07/2020 Confirmed reviews ALL

It was so good, my partner and I really enjoyed it! We will be booking out next stay within Novotel again in the future

Dear Francesca, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

Good location

Customer review rating 4.4/5

Fhazeel H. Families - 05/07/2020 Confirmed reviews ALL

Good stay but not impressed by level of tea and coffee in room. There seemed to be only two of each in the room, 2 sugars and 2 tea. Had to ask for some more each day. Towels were similar only two in the room even though I had booked us in for a family - 2 adults and 2 kids. Told the housekeeper but kept happening everyday we stayed. Toilet and bathroom facilities getting tired as well. Not up to usual Novotel Standard. Feel a bit disappointed being an Accor plus member getting lack of basic service like this

Dear Fhazeel, We very much appreciate your comments regarding your stay at the Novotel Wellington. Understanding that you are still in house, your comments will be passed on to our housekeeping team to re-evaluate how we are servicing our rooms and how rooms are being replenished each day. We also understand your concerns with our breakfast timings. These were changed to fit our current environment in the aftermath of COVID19, however these comments will also be passed on to our kitchen so that they can consider changing this moving forward. Please note that I have taken your last to nights parking off as a courtesy and will also be crediting you with complimentary points for these irritations you have experienced. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

good for me, for sure

Customer review rating 4.4/5

Phill S. T. Solo - 05/07/2020 Confirmed reviews ALL

i enjoyed. was happy. tidy clean & affordable. handy & helpful staff. 100%

Dear Noel, We very much appreciate your comments regarding your stay at the Novotel Wellington. Positive feedback like these makes our day. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

Customer service second to none

Customer review rating 4.4/5

Aaron M. Families - 05/07/2020 Confirmed reviews ALL

Nothing was a problem , in fact , the staff went above and beyond with every aspect of our stay

Dear Aaron, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Roger N. Solo - 04/07/2020 Confirmed reviews ALL

All good.

Dear Rodger, We very much appreciate your comments regarding your stay at the Novotel Wellington. I saw you made the booking online any particular issue while booking your stay? We are glad you enjoyed your stay and we look forward to welcoming you back soon. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

Wonderful

Customer review rating 4.4/5

Val Couples - 04/07/2020 Confirmed reviews ALL

Easy to find, walking distance to everything, clean, quiet, and very comfortable. We will return.

Dear Valerie, We very much appreciate your comments regarding your stay at the Novotel Wellington. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

Well located

Customer review rating 4.4/5

Nigel Business - 04/07/2020 Confirmed reviews ALL

great service, room a little tired

Dear Nigel, We very much appreciate your comments regarding your stay at the Novotel Wellington. In regards with the room if you could please give a bit more feedback, so we have a better understanding on what needs to be looked at. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhiraj Chauhan Assistant Manager Novotel Wellington

A family wedding in Wellington.

TripAdvisor rating 4.0/5

dandkcollie 03/07/2020 TripAdvisor review

We had a family wedding in Wellington and selected to stay in the Novotel on the Terrace.. Great location, staff really nice and helpful, the food in the restaurant was really nice and very well presented.. Room had a lovely view over the city and the bed was just heaven.. Thank you team.. A lovely stay..

Hello dandkcollie, Thank you very much for the wonderful review regarding your stay with us. I will pass your comments on to the team as it will show as encouragement for them to continue to provide the level of service I expect of them. We welcome you back at any time in the future. Peter Johnson Front Office Manager

Great Location.. Nice view overlooking the city..

Customer review rating 4.4/5

Doug &. K. Friends - 02/07/2020 Confirmed reviews ALL

Lovely stay.. Staff were very helpful to.. Room had nice view over the city.. Very comfy big bed... Thank you guys.....

Hi Doug & Kathy, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Nice and comfortable.

Customer review rating 4.4/5

Matt Business - 02/07/2020 Confirmed reviews ALL

Business trip with everything I needed in nice surrounds.

Hi Matt, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Good comfortable stay

Customer review rating 4.4/5

Sneha Business - 02/07/2020 Confirmed reviews ALL

Smooth, no hiccups and comfortable. Thank you.

Hi Sneha, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Tired hotel with ill-thought out procedures

Customer review rating 4.4/5

Vincent Business - 02/07/2020 Confirmed reviews ALL

The hotel needs a spruce up, its very tired looking inside. I choose this hotel because I had lots of work to do in the morning you advertised a breakfast room service. You didn't have one. You took away all the high touch point documents in the room, which is understandable given the circumstances, and replaced them with a sheet of QR codes. This meant that I was able to see what the breakfast was and see that there would be a $4 tray charge for delivery to the room - but you did not provide any means to be able to order room service! I may as well of stayed at a cheaper hotel without room service and saved money.

Hi Vincent, Thank you for the feedback regarding your recent stay at the Novotel Wellington. In regards to your breakfast, I apologize if there were any miscommunications regarding how to place your order. Should you choose us again and have need of breakfast room service, please contact the front desk or our restaurant directly to place your order. We can even schedule deliveries the day prior if it makes it more convenient. However, we will take your comments on board as we are striving to improve our procedures through these ever-changing times. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great stay.

Customer review rating 4.4/5

Liz Solo - 30/06/2020 Confirmed reviews ALL

Excellent stay, close to everything & room was great, staff very friendly

Dear Elizabeth A., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington
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