Novotel Wellington Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 9,422 reviews

ALLSAFE approved hotel

Information message

Novotel Wellington
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+ 23 Services

Hotel extras

  • Direct access to business and shopping districts

  • Moments walk to the waterfront and event venues

  • The modern Caucus restaurant and bar offers contemporary cuisine and delectable drinks

  • Rooms with views of the harbour and the city

  • Modern conveniences like Wi-Fi, electric car recharging parking, and 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Wellington

133 The Terrace
6011 wellington
new zealand

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL:  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS:-41.28376, 174.774502

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,422 reviews

TripAdvisor Rating 4.0/5

2,428 reviews

Great Location

TripAdvisor rating 5.0/5

mandee0072020 Business - 02/12/2021 TripAdvisor review

The staff are extremely pleasant, helpful and accommodating. Dinner at the restaurant was excellent. The steak was cooked exactly as requested and nearly fell apart it was so tender. The location is great, go down in the lifts straight into Lambton Quay. I enjoyed a room upgrade and welcome gift on arrival.

excellent central location

TripAdvisor rating 5.0/5

tonih955 01/12/2021 TripAdvisor review

I spent a long weekend in Wellington shopping with a group of girls. We enjoyed our stay at the Novotel as it was central to shopping and quick and easy to get ubers to go out for dinner. The hotel was clean and tidy and the staff were very helpful

Excellent Location

Customer review rating 4.5/5

Colleen Families - 30/11/2021 Confirmed reviews ALL

Love the location , friendly and efficient staff. Our room was great and wonderful harbour views. Hotel is a little tired however the above well and truly makes up for that.

Dear Colleen A., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Great for our family

Customer review rating 4.5/5

Kirsten Families - 30/11/2021 Confirmed reviews ALL

Our home away from home for 4 nights away with the family

a place to stay

Customer review rating 4.5/5

John Solo - 29/11/2021 Confirmed reviews ALL

The Novotel is well placed for visitors to Wellington. A lift down to Lambton Quay and the city is easily within reach. The hotel provides comfortable accommodation a t reasonable rates and also offers quality meals in its restaurant

Dear John P., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Puneeth Talari Front Office Manager

Well located

Customer review rating 3.5/5

Thomas R. Families - 29/11/2021 Confirmed reviews ALL

Not bad

Fantastic Hotel

Customer review rating 5.0/5

Jahneisha O. Couples - 29/11/2021 Confirmed reviews ALL

Lovely hotel! The bedroom was perfect and very clean, and in great location. We stayed for four nights and the servicing was great. Best thing about it was the walls were very soundproof :)

Customer review rating 3.5/5

Anonymous Business - 28/11/2021 Confirmed reviews ALL

the lighting in the room is poor. I thing you could doe more with the bar etc

Quite satisfactory

Customer review rating 4.0/5

Josephine (. M. Families - 28/11/2021 Confirmed reviews ALL

Would have been 10 except housekeeping let you down

Dear Jo M., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Good stay , central, food customer service, good food

Customer review rating 4.0/5

Cassie Couples - 28/11/2021 Confirmed reviews ALL

Good stay , central, food customer service, good food

Dear Cassie S., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Great stay! Great staff!

Customer review rating 4.0/5

Lisa B. Couples - 23/11/2021 Confirmed reviews ALL

Loved our room, our robes & how accommodating the staff were. Our only disappointment was the size of our room service meals were a lot smaller than the last time we stayed. A spa or sauna would have made this the best stay

Dear Lisa B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager
Customer review rating 4.0/5

Anonymous Families - 23/11/2021 Confirmed reviews ALL

Excellent customer service, rooms very clean and bed soooo comfortable, only issue was no windows and got really stuffy and air con didn't want to go below 18 degrees. Ordered room service to surprise my daughter on her 21st for her birthday breakfast and the food was exceptional!!

Customer review rating 4.5/5

Matt D. Families - 23/11/2021 Confirmed reviews ALL

Great stay, everything was easy.

Dear Matthew D., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Puneeth Talari Front Office Manager

Great stay

Customer review rating 3.5/5

Craig O. Couples - 22/11/2021 Confirmed reviews ALL

We enjoyed our stay & would stay again

Dear Craig o., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Very comfortable

Customer review rating 5.0/5

Charlotte Solo - 22/11/2021 Confirmed reviews ALL

From the welcome to the room was nothing I could fault . Was so close to the CBD and the information given at checkin was very helpful .

Beautiful big rooms and affordable

Customer review rating 3.5/5

Samiuela Families - 21/11/2021 Confirmed reviews ALL

Loved our stay. Awesome price. Only downer was the service of breakfast that took a while for it to arrive after placing our order. Otherwise my family enjoyed our stay and will be back.

Dear Lupeti F., Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Regards, Puneeth Talari Front Office Manager

Excellent stay

Customer review rating 5.0/5

Donelle Families - 19/11/2021 Confirmed reviews ALL

Great service Friendly staff Awesome location Clean and tidy

Our Stay

TripAdvisor rating 3.0/5

davidR8509SZ 03/11/2021 TripAdvisor review

Waited 40 minutes for breakfast missing fruit and yoghurt had run out. Lifted receiver for phone in room and very dirty. No shower cap in bathroom. understaffed have been going there for years not sure I'll be going back. I would have have thought in these uncertain times service would have been better considering you cannot welcome overseas guests.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

One night stay

TripAdvisor rating 3.0/5

skirrowsnz 25/10/2021 TripAdvisor review

Room OK, Staff great. Food very average at best. No buffet breakfast!! due to COVID, Tick box breakfast Menu confused the kitchen staff so they decided to just give us a slice of toast. The quality of the food was simply dreadful and should not be served. Period. Staff very pleasant and friendly.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Welly on a plate

TripAdvisor rating 5.0/5

angtarrant Business - 18/08/2021 TripAdvisor review

Loved the room. Staff were not versed well. One didn’t know about the pool. The other lady couldn’t sort my account. Otherwise great. The lift down to street needs cleaning. Not a good look as an entrance for the hotel.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Our most recent 20 reviews

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