Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.4/5 2,737 reviews

Best price
guarantee
Novotel Wellington - Image 1
Novotel Wellington - Image 2
Novotel Wellington - Image 3
Novotel Wellington - Image 4
133 The Terrace, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Telephone
Fax +64 4 918 1901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 10pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,737 reviews

TripAdvisor Rating  4.0/5  2,466 reviews

Comfortable Stay but Hotel Needs Major Improvements

TripAdvisor rating 3.0/5

bhrjnq Couples - TripAdvisor review

We recently stayed at the Novotel Wellington and while there were some positives, we left feeling quite disappointed overall. Starting with the good, the bed was very comfortable, and the room temperature was perfect for sleeping. The location was also convenient, especially with the lift access to Lambton Quay. However, there were several areas where the hotel fell short. The lifts didn't require a key card to operate, which made the floors feel less secure. To make things worse, our friends were told the hotel had lost the master keys for the safes, so they were completely out of operation. We dined in the hotel restaurant on the first night and found the prices outrageous considering the quality of food and service. $45 for a steak or duck breast with no sides, and $14 each for chips or greens. The pasta we ordered lacked flavor and was downright unpleasant. Even with Parmesan, it was inedible. On top of that, both entrees and mains were served together, suggesting that the staff might have been inexperienced. Breakfast was passable, though the juice dispensers were left almost empty, and the sight of dead flowers on the tables only added to the overall sense of neglect. The hotel is in desperate need of a refurbishment, as well as improvements in both security and the quality of the food and beverage offerings. I expected much more from a Novotel, and unfortunately, it didn’t live up to the brand’s usual standard.

Good location

Customer review rating 4.0/5

Alan Solo - Confirmed reviews ALL

Clean and spacious room and the staff are always friendly.

Dear Alan, Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, clean and spacious rooms, and our friendly staff. We look forward to welcoming you back soon. Best regards, Novotel Wellington

Fantastic location

Customer review rating 5.0/5

Jenny Couples - Confirmed reviews ALL

We had two nights here recently. Right from the start the staff were fantastic at check in, the room was very clean and modern and the whole experience was so good that we hope it won’t be too long until we are back again. Perfect location for central Wellington.

Dear Jenny, Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our fantastic location and had a great experience during your recent stay at Novotel Wellington. Our team takes pride in providing clean and modern rooms along with excellent service. We look forward to welcoming you back soon to enjoy our perfect location in central Wellington. Best regards, Leigh Frame General Manager Novotel Wellington

Great Staff and Top Location

Customer review rating 5.0/5

Malcolm Couples - Confirmed reviews ALL

The Novatel Wellington has absolutely everything needed to make it the automatic choice of accommodation in Wellington. Whether you’re there for business, leisure or vacation you just can’t beat The Novatel Wellington. The team is professional and work to ensure you’re every need is met indeed exceedingly well met.

Dear Malcolm, Thank you for your kind words regarding our great staff and top location at Novotel Wellington. We are delighted to hear that our team's professionalism and dedication have contributed to making your stay exceptional. Ensuring our guests' needs are met is our top priority, whether they are here for business, leisure, or vacation. We look forward to welcoming you back in the future. Best regards, Leigh Frame General Manager Novotel Wellington

Location great.Breakfast best ever.Clean,friendly.Good value.

Customer review rating 4.5/5

Marilyn C. Couples - Confirmed reviews ALL

Stayed 5 nights.Excellent location for Wellington.Breakfasts amazing,friendly, clean & professional.

Dear Marilyn, Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed our great location, best-ever breakfast, and the clean and friendly environment during your 5-night stay at Novotel Wellington. We strive to provide excellent service to all our guests and it is rewarding to know that we met your expectations. Best regards, Leigh Frame General Manager Novotel Wellington

In partnership with TripAdvisor

Other web-users rate our hotel

  • 957 reviews 9/10 Location
  • 1,335 reviews 8/10 Room
  • 1,306 reviews 9/10 Service
  • 19 reviews 8.7/10 WiFi
  • 522 reviews 7.9/10 Cleanliness
  • 282 reviews 8.1/10 Breakfast
  • 5 reviews 0/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Wellington

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.