Novotel Wellington Hotel 4 stars

Name: Novotel Wellington
Address: WELLINGTON, 6011, NEW ZEALAND
Telephone: (+64)4/9181900
Rating: 4.4

Customer review rating 4.4/5 7,935 reviews

ALLSAFE approved hotel

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+ 21 Services

Best price guarantee

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Novotel Wellington Hotel

Hotel that makes every moment matter

Novotel Wellington is a 4.5 star hotel located in the heart of the CBD, close to iconic attractions - Te Papa, Cable Car, Botanical Gardens and the Waterfront. Our modern accommodation rooms have a pop of colour and are designed with guest comfort in mind. All rooms feature smart flat screen televisions, working desks and plenty of natural light.

With sweeping City views and direct access to Lambton Quay by lift, you can't beat a relaxing stay at Novotel Wellington in New Zealand's cultural capital. You will be surrounded by exceptional dining, entertainment and shopping options. Novotel Wellington is the ideal base for couples, groups and families alike. Take a walk down to Te Papa or the iconic Beehive Parliament building, attend an event at Westpac Stadium, or enjoy the views from the top of the cable car.

Hotel extras

Direct access to both business and shopping districts
Moments walk to the waterfront and event venues
Dining in the modern Caucus restaurant and Bar
Modern Facilities - Connectable LCD TV, iPod/iPad® dock
Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet
- WIFI in the communal areas2 hours free internet in the lobby $10 per day $40 per week
- WIFI in your room (Paying)
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Public indoor parking (Paying)
- Valet parkingValet Parking Is $35 Per Day Per Car For All Guests.
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / IroningPaying
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre

1 meeting room(s)
Conventions hotel
Web Corner on a Mac
Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email :

Check-in from 14h00

Check out up to 11h00

TRANZ RAIL : INTER CITY BU WELLINGTON

By plane
WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Twin Room with 2 Double Beds

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Room with 1 King Bed and City View

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Executive Room with 1 King Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Executive Room with 2 Double Beds

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Lunch

12:00 - 18:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CAUCUS BAR

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 30 m²
Maximum capacity: 16 people
Maximum banquet capacity: 14 people

Find out more

Great location, great views. Good reception.

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

We enjoyed our stay and the wonderful view. Location was also great, close to all we needed.

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Central location

Tony Friends - 18/10/2020 Confirmed reviews ALL

Lovely rooms, very centrally located and very very clean (plus the staff were great!)

Hi Antonio, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

A very pleasant stay

Julie Families - 18/10/2020 Confirmed reviews ALL

Nice and clean room.

Hi Julie, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Mostly fine

Susan Solo - 18/10/2020 Confirmed reviews ALL

All well apart from the lift from the Lambton Quey entrance wasn't working one night, and there was no signage or indication about what to do . Fortunately a couple of security guards took me to the James Cook Hotel to use their lift and walked me to the Terrace entrance . If they had not been there I do not know what I could have done . Some information would have been helpful.

Dear Susan E., We very much appreciate your comments regarding your stay at the Novotel Wellington. I apologize that there was no information regarding the Lambton Quay lift. It is standard practice for our team to place a sign in the front of the lift advising our guests to use the James Cook lift, I will pass your comments to our team and ensure that this is being done in the future should we encounter further issues. Otherwise, I hope you enjoyed your stay with us and we look forward to welcoming you back in the future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Great location

Anonymous Families - 18/10/2020 Confirmed reviews ALL

We stayed at this hotel for four days on our first visit to Wellington. The hotel is very well located in the heart of the city. A clean room, friendly staff and beautiful view on the city made were a great accomplish for our trip and overall experience. I can recommend this hotel.

Hi Mariia, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Tired and in need of some care

Andre G. Business - 18/10/2020 Confirmed reviews ALL

Overall it was okay, but for the price the building is starting to look dated and untidy.

Dear Andre, We very much appreciate your comments regarding your stay at the Novotel Wellington. I regret that you found our facilities not up to your standard. This information will be given to our team in order to access moving forward with this feedback. Thank you again for sharing your experience, and we hope you will stay with us again soon. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Good Stay

Benjamin M. Couples - 18/10/2020 Confirmed reviews ALL

Turned up early to discuss parking, and was offered the room early. Also was gifted a bottle of wine due to my birthday

Dear Benjamin M., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Stay was comfortable as normal

Stefan Business - 18/10/2020 Confirmed reviews ALL

Stay was comfortable. First time eating dinner at the restaurant and It was excellent. Still no complementary water in the room. was charged $19 for water. I'm sure as an Accor member you use to get free water in the room?

Dear Stefan D., We very much appreciate your comments regarding your stay at the Novotel Wellington. Please note that for future stays we will note on your profile that you prefer water in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Average at best

Brent M. Business - 18/10/2020 Confirmed reviews ALL

Everything about my stay was just average. The front counter people were fine, the room was tidy but I wouldn't say it was clean. My bed was simply the worst bed I had slept on in my life, I found myself making a bed on the small couch at 2am. I travel for a living and I will not be chasing this or any other Novotel again.

Dear Brent, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you had issues with your bed during your stay. I will be passing this on to our maintenance team in order for them to assess how this may have been missed and how we can improve these services for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Very good overall thanks

Anonymous Business - 17/10/2020 Confirmed reviews ALL

Friendly service Check out slow bit now I am enrolled into express checkout Car took a long time to be brought up from valet parking then was the wrong car so had to wait

Hi Jaishri, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We apologize for any issues that you may have had with our valet system. Although, I am glad that we were able to sort it out in a timely manner that was hopefully acceptable to you. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Comfortable

Anonymous Business - 17/10/2020 Confirmed reviews ALL

Fine. Although shower was cold. Which is ridiculous

Dear Rosemary, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This information will be passed on to our maintenance team in order for them to assess how to solve this issue so that it doesn't impact future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Handy and comfortable

Zaf Families - 17/10/2020 Confirmed reviews ALL

Comfortable with helpfull staff

Hi Zaf, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Lift access to Lampton Quay was essential for the enjoyment of our brief stay in Wellington.

Stewart L. Couples - 17/10/2020 Confirmed reviews ALL

Hotel staff and facilities were fine for us.

Hi Stewart, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Good people, nice place to stay.

Andy H. Couples - 16/10/2020 Confirmed reviews ALL

Two day break in Wellington after Wairarapa. Easy to drive in and out.

Hi Andy, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Great stay

Hayden Solo - 16/10/2020 Confirmed reviews ALL

Was a great stay and perfect way to end a stressful visit to my family.

Hi Hayden, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Great short stay

Helen B. Couples - 15/10/2020 Confirmed reviews ALL

We only stayed the night but service was efficient and fast. The room was perfect for our needs. The bed was very comfortable - the usual consistently high standard. Buffet breakfast offered plenty of variety. The location was perfect for us.

Hi Helen, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Don't eat there

Shannon Business - 15/10/2020 Confirmed reviews ALL

The rooms are ok, beds are lumpy, but clean. Staff are polite, reception is good. The restaurant is not good. Service is polite but very slow and the choice on the menu is very very limited, expensive and not very tasty. take the elevator downstairs and eat elsewhere

Dear Shannon, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you had issues with our restaurant. Your comments will be passed on to our team so that they can assess how to improve our services to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Great weekend break

Colin Couples - 14/10/2020 Confirmed reviews ALL

We had a great weekend in Wellington staying at the Novotel. The hotel has a great location, right in the middle of town and easy walking distance to a number of attractions, warm comfortable rooms, good service, and a great buffet breakfast in the mornings.

Hi Colin, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Easy access location

Jeanette H. Friends - 14/10/2020 Confirmed reviews ALL

Well placed hotel for all of our weekend activities. Comfortable beds, clean well appointed room and friendly helpful staff.

Hi Jeanette, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Great location

A W. Couples - 14/10/2020 Confirmed reviews ALL

We stayed for 3 nights in October 2020 on the 7th floor. We had a great view. Service was good, except not being told about the lift down to Lambton Quay and the food menu using QR codes. We ate breakfast here, which was yum. Car parking in the prime carpark was easy and convenient and cheaper than with the Novotel. We will stay again.

Dear Andrea W., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team, however I do apologize that there was information missed upon check in, I will also pass this on to our team to ensure we are explaining this to future guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Our most recent 20 reviews

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