Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 8,449 reviews

ALLSAFE approved hotel

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Novotel Wellington
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+ 21 Services

Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011 wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Non contractual photo

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,449 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,405 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well Located Hotel

Customer review rating 4.5/5

Lauretta E. Couples - 03/03/2021 Confirmed reviews ALL

We were not happy to find on arrival we could not have Valet Parking as all Novotel spaces were full so we have to park the car ourselves in the public car parking next door. We are both in our mid 70's and found this arrangement very unsatisfactory. wHEN i made this reservation no one said I would need to book a car space.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to improve our services. Puneeth Talari Front Office Manager

Great location with my conference being held next door

Customer review rating 4.5/5

Anonymous Business - 03/03/2021 Confirmed reviews ALL

Great food and service

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Puneeth Talari Front Office Manager

Uncomplicated, friendly & comfortable stay

Customer review rating 4.5/5

Josh Solo - 03/03/2021 Confirmed reviews ALL

I have stayed here many times before and always have a pleasant stay. Due to changes in covid alert levels in the country, my flight was cancelled at last minute and the staff at the hotel accommodated my needs to allow a later departure whilst I waited my new flight details. Fantastic front desk staff.

Kia ora, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by delivery our unique but friendly New Zealand hospitality. Your words are very kind and I'll ensure this is circulated to all departments Kind regards, The Novotel Team Puneeth Talari Front Office Manager

Central location, handy to everything, great stay.

Customer review rating 4.5/5

Peter Families - 02/03/2021 Confirmed reviews ALL

Had a pleasant stay, food for breakfast was delicious (especially the nutella donuts!) Staff were all very friendly and helpful as well as welcoming. Room was clean and comfortable.

Kia ora, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by delivery our unique but friendly New Zealand hospitality. Your words are very kind and I'll ensure this is circulated to all departments Kind regards, Puneeth Talari Front Office Manager

Very good location.

Customer review rating 4.0/5

Lynda Families - 02/03/2021 Confirmed reviews ALL

Staff very friendly and helpful. Love the bed linen, so nice to sleep in. Bed comfy. Food is good.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Puneeth Talari Front Office Manager
Customer review rating 2.5/5

Sharon A. Families - 02/03/2021 Confirmed reviews ALL

Unfortunately we were unhappy with a few things during our stay. Part of our package included free breakfast, however after having the breakfast on our first morning we didn't bother again. The food we received was mostly cold, we didn't get what we ordered, and we had to wait a long time to get it. Our roo. Service wasn't great either ... even though our room was empty all day no one came to do it until 3.30pm when our baby was asleep. We had to change the sheets ourselves due to the baby spilling something. I understand that these are difficult times but bad food and service is not good enough in a hotel such as yours.

Pleasabt

Customer review rating 5.0/5

Margaret K. Couples - 01/03/2021 Confirmed reviews ALL

Checking and out were easy. Was just disappointed that we could not pre-book valet parking. We arrived late because of a delayed ferry from Picton and had to use the public car park next door.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Felt cared about

Customer review rating 4.0/5

Tarniya C. Couples - 01/03/2021 Confirmed reviews ALL

Lovely staff and room was set up with a personal message and lovely swans made out of towels

Dear Darren C., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karan Mohan Assistant manager
Customer review rating 3.0/5

Billy Business - 28/02/2021 Confirmed reviews ALL

Paying for wifi in this day and age is ridiculous

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Well look after and a great team

Customer review rating 5.0/5

Fong Couples - 27/02/2021 Confirmed reviews ALL

Reception was helpful and courteous and the restaurant staff were excellent. Check out was a breeze and the staff was helpful and prompt getting the car ready for us

Dear Ting A., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Puneeth Talari Front Office Manager

Handy Location in Wellington

Customer review rating 3.5/5

David E. Couples - 27/02/2021 Confirmed reviews ALL

Our room was on the top floor and there was a constant noise which we can only imagine was from air conditioning units on the roof as we have never experienced it before when staying at this hotel. It was loudest when in the bathroom and made getting to sleep difficult.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Lovely place to stay

Customer review rating 4.5/5

Sheryll Couples - 27/02/2021 Confirmed reviews ALL

From the moment we arrived until we left the staff were friendly. Room was very clean

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Puneeth Talari Front Office Manager
Customer review rating 4.0/5

Anonymous Solo - 27/02/2021 Confirmed reviews ALL

My stay was ok, Internet and wifi connection was abysmal to non existant by the morning.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Stay the 21st Feb

TripAdvisor rating 3.0/5

maddie_coertzen13 27/02/2021 TripAdvisor review

When we phoned to book rooms we book a parking spot and on arrival was told that it's a first come first served bases to get a car park. Front of house guy was not very help full on arrival. Was also not told that the buffet breakfast was only continental and hot food had to be ordered ( one serving). Rooms were good except ledges and air vents not dusted.

Comfortable Room

Customer review rating 4.0/5

Anonymous Business - 26/02/2021 Confirmed reviews ALL

Comfy bed and room temperature. Great stay - only downside would be the shower/bathroom layout was a little cramped but clean and had good lighting.

Dear Zoe G., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Karan Mohan Assistant manager

It was good

Customer review rating 4.0/5

Maureen H. Families - 25/02/2021 Confirmed reviews ALL

Parking service was excellent and staff were friendly and helpful. Room decor was very bright not fan of curtains

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Good Stay

Customer review rating 3.5/5

Chase Business - 24/02/2021 Confirmed reviews ALL

The place is good and clean but I can hear short noise from different parts of the room (maybe outside). Not sure where it’s coming from. It’s like someone is pounding. But overall experience is good and highly recommended.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Great Stay

Customer review rating 5.0/5

Ashley T. Couples - 24/02/2021 Confirmed reviews ALL

Novotel Wellington was very clean and professional, We checked in early and was surprised to get a room ready for us at around 8.30am when the stated check in time was for 2pm. This was a fantastic start to the trip. The room was very clean and neat, nicely designed and the ring light around the bathroom mirror was just fantastic (According to my partner) Wonderful stay at Novotel and everything was as good as expected. Highly Recommend!

Dear Ashley T., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Puneeth Talari Front Office Manager

Great say, perfect location

Customer review rating 5.0/5

Heather Families - 23/02/2021 Confirmed reviews ALL

The room was great, and the location absolutely perfect for everything we wanted to do while there. We were pleasantly surprised at being able to check in early - we hadn't expected to be able to, and it was so lovely, just made a big difference. The staff were really friendly.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Puneeth Talari Front Office Manager
Customer review rating 4.0/5

Stuart K. Business - 23/02/2021 Confirmed reviews ALL

Room clean and tidy. It had two tvs that would turn on when you turn one on. I did not know how to make it so just one turned on.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

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