Jonathan P. Business - 3/28/2026 Confirmed reviews ALL

Nice Novotel and well located, pulling into the car park in a modern day sized car is very difficult and is one way so would cause huge trouble if something came in whilst you were trying to get out.

Thank you for your feedback regarding your recent stay. We appreciate your comments about the car park and understand that it can be challenging at times. Your insights will be taken into consideration and we do hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Jaspreet B. Business - 3/26/2026 Confirmed reviews ALL

I stay at Leeds Novotel every month for work and it’s always clean and comfortable. The staff are friendly and the breakfast is 10/10.

Thank you for your positive feedback regarding your stays with us. We are delighted to hear that you appreciate our location, cleanliness, and the friendliness of our team, along with the breakfast. We look forward to welcoming you back on your next visit. Warm regards, Joanne Joyce Guest Services Manager

Mark F. Business - 3/25/2026 Confirmed reviews ALL

Room clean and tidy, one of the lifts was out of service but didn’t seem to impact too much. My only feedback was space for breakfast was a bit cramped, could do with a redesign of that area.

Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your stay with us. We appreciate your suggestion about the breakfast area, and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Gordon W. Couples - 3/25/2026 Confirmed reviews ALL

This was a stay for one night to visit a show in town. Have stayed before and the last stay, 3 weeks ago, was a little disappointing but this stay, following contact with the hotel, could not be faulted. Easy check in, very clean room, all amenities worked, room was quiet. Breakfast was sound as it had been before. Staff pleasant and accommodating.

Thank you for taking the time to share your experience regarding your recent stay with us. We are delighted to hear that you enjoyed your stay with us. Your kind words about our staff will be shared with the team and we look forward to welcoming you back for another enjoyable stay in the future Warm regards, Joanne Joyce Guest Services Manager

Philip E. Business - 3/25/2026 Confirmed reviews ALL

no hassle, food good. well located in centre near train station . food and drink options nearby

Thank you for your positive feedback. We are delighted to hear that you had a pleasant stay and enjoyed our convenient location and dining options. We look forward to welcoming you back on your next visit. Warm regards, Joanne Joyce Guest Services Manager

Paul B. Business - 3/25/2026 Confirmed reviews ALL

overall great - good sleep no noise so sound proofed well - also a bath in the room - the only negative was the keys - i had to go back down to get changed as didnt work and when i went to the gym the key for me or no one seemed to work to get in

Thank you for your positive feedback regarding your recent stay at Novotel Leeds Centre. We are delighted to hear that you had a great first impression and enjoyed a peaceful night's sleep. However, we regret the inconvenience you experienced with your room key and gym access. We appreciate your understanding and hope to welcome you back soon for another enjoyable stay. Warm regards, Joanne Joyce Guest Services Manager

Robert W. Couples - 3/24/2026 Confirmed reviews ALL

Decent three-night stopover with very nice room. A few issues with meals and the lift.

Thank you for your positive feedback regarding your recent stay with us. I appreciate your comments about the room and acknowledge the issues you encountered with the meals and the lift. Your insights are valuable to us as we strive to enhance our guest experience. Warm regards, Joanne Joyce Guest Services Manager

Robert M. Solo - 3/24/2026 Confirmed reviews ALL

All good. Location was excellent for my purposes being 5 minutes from the station which I was using every day. Room comfortable and quiet. All staff whom I interacted with were friendly and helpful.

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location, comfort, and the friendliness of our team contributed positively to your experience. We look forward to welcoming you back on your next visit. Warm regards, Joanne Joyce Guest Services Manager

Mcgillick U. Families - 3/23/2026 Confirmed reviews ALL

Arrived at 1.30 the room was ready, we entered our room and it felt cold so we immediately put the heating on and it didn't take long to warm up. We were in room 101 and the view wasn't great but that wasn't an issue. The bed was comfy but the pillows were not the greatest. Breakfast to next day was amazing for an extra £15 but the option were a plenty. Carpark was £18 which was disappointing as I thought as a customer it should come free. All in all I probably will stay there again because it is closed to restaurants, pubs and shopping.

Thank you for taking the time to share your thoughts regarding your recent stay. I am pleased to hear that your room was ready upon arrival and that you enjoyed the amazing breakfast options we offer. Regarding the parking fees, I understand that this may have been disappointing and we value your understanding in this matter. I am glad that you enjoyed your stay with us and we hope to welcome you back in the future Warm regards, Joanne Joyce Guest Services Manager

Stephanie C. Families - 3/23/2026 Confirmed reviews ALL

This was our 3rd stay at this hotel and it didn’t disappoint. We chose it as it’s a good location but away from the noise of the city centre.

Thank you for your kind words. We are delighted to hear that you enjoyed your third stay with us and we look forward to welcoming you back for another enjoyable experience in the future. Warm regards, Joanne Joyce Guest Services Manager

Ian W. Families - 3/23/2026 Confirmed reviews ALL

Four of us - three adults, one child, fitted comfortably in a room and the breakfast was well worth adding so I'm glad we did.

Thank you for your kind words. We are delighted to hear that you enjoyed your stay and the breakfast and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Eric C. Families - 3/23/2026 Confirmed reviews ALL

First time to Leeds and this was a well located hotel...minutes from the station and also a short walk to the main city square and restaurants. One issue was during breakfast, the tables were not cleaned fast enough and guests were admitted without knowing which tables are open. More organisation required here.

Thank you for your feedback regarding your recent stay. We are pleased to hear you found our location convenient for exploring Leeds. I apologise for the breakfast experience you encountered. Your comments have been noted, and we appreciate your insights Warm regards, Joanne Joyce Guest Services Manager

Patricia K. Couples - 3/22/2026 Confirmed reviews ALL

Caring helpful staff, we've been here a few times, this hotel is perfect for us. Good location, close to the centre, good food & drink. We will be back again soon.

Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoy your stays with us and we appreciate your continued loyalty. We look forward to welcoming you back soon. Warm regards, Joanne Joyce Guest Services Manager

Andrews J. Business - 3/20/2026 Confirmed reviews ALL

The only thing that stops it being a 10 is it's was a bit too warm for me in the hotel and my room.

Thank you for your kind words regarding our service, room quality, cleanliness, and breakfast options. We appreciate your feedback about the temperature, and I encourage you to reach out to our team during your next visit so we can assist with your comfort. Warm regards, Joanne Joyce Guest Services Manager

Claire B. Business - 3/19/2026 Confirmed reviews ALL

Very good, will be back

Thank you for your kind words regarding our location, rooms, and restaurant. We are also delighted to hear that our staff contributed to your positive experience and we look forward to welcoming you back on your next visit. Warm regards, Joanne Joyce Guest Services Manager

James C. Business - 3/19/2026 Confirmed reviews ALL

comfortable, good food & my learning course was held in the hotel.

Thank you for your positive feedback. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Joanne Joyce Guest Services Manager

Nicola C. Solo - 3/16/2026 Confirmed reviews ALL

Can’t fault anything about the stay

Thank you for your kind words We are delighted to hear that you enjoyed your stay and the convenient location of our hotel. Your positive feedback is greatly appreciated and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Nicola P. Solo - 3/16/2026 Confirmed reviews ALL

I’ve had lots of one night stays in Leeds while visiting my son at Uni - this was one of the best! Great location, friendly staff, nice large room and parking!!

Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and the staff helpful and we look forward to welcoming you back on your next visit Warm regards, Joanne Joyce Guest Services Manager

Stephanie G. Business - 3/14/2026 Confirmed reviews ALL

Room was fair and clean. The gym did not open until 7am which means I didn’t have time to use it in the morning before work. There appeared to be no reason for this whatsoever as is was not being cleaned and was not supervised. The restaurant was open from 6 to accommodate those needing food………..!

Thank you for your feedback regarding your recent stay at Novotel Leeds Centre. We appreciate your positive remarks about our location and cleanliness. I understand your concerns regarding the gym hours. We open at 7am out of consideration for the guest rooms nearby. Thank you once again for your insights and we hope to welcome you back soon Warm regards, Joanne Joyce Guest Services Manager

Andrew Q. Business - 3/13/2026 Confirmed reviews ALL

Short business trip but still had time to relax

Thank you for your kind words regarding our staff and the bar. We are delighted to hear that you enjoyed your short trip and found time to relax. We look forward to welcoming you back on your next visit. Warm regards, Joanne Joyce Guest Services Manager