Novotel Leeds Centre

Novotel Leeds Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,539 reviews

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Description

Hotel extras

  • Central location, with a five-minute walk from main train station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • Dedicated meeting floor with 7 meeting rooms

  • On site chargeable parking facilities, fitness room, sauna & steam room. Free wifi throughout

  • Nearby access to local pubs, bars, restaurants and main shopping areas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR LEEDS
United Kingdom

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS:53.795645, -1.551394

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SOAP FACTORY KITCHEN

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,539 reviews

TripAdvisor Rating  4.0/5  2,649 reviews

Certificate of excellence 2022

Great stay, great service

Customer review rating 5.0/5

D B. Friends - Confirmed reviews ALL

Having accidentally booked for the wrong month, your staff were incredibly helpful in rearranging our stay to avoid what would otherwise have been a nightmare the day before a wedding. The hotel was clean and smart with more facilities and amenities than expected - great value for money.

Dear Dan B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I am happy that our team members were prompt to help you with booking. I will share your comments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Manuela Guest Services.

Extremely Filthy.

Customer review rating 1.0/5

Kyle Couples - Confirmed reviews ALL

Hotel Lobby was nice, although, staff came across rude and we’re on their mobile phones. Hotel room was filthy 1) Blood On The Carpet 2) skirting boards dusty 3) Bathroom had mould in. 4) sealant around the windows mouldy 5) Dark hairs in the bed.

Dear Kyle M., Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; also all members staff are with phone in order to communicate between departments such housekeeping, kitchen, bar and restaurant .Therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Manuela Guest Services.

Excellent as usual

Customer review rating 5.0/5

Dave Business - Confirmed reviews ALL

Stayed at Novotel many times before, excellent hotel, great service, comfortable, clean, worthwhile paying extra for breakfast,

Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Best Regards, Louise Stubbs Guest Services.

Return Guest. Great Location, Lovely Modern Hotel

Customer review rating 5.0/5

Andrew Couples - Confirmed reviews ALL

All Good. Returning Guests. Ideal location for a short break. Clean & Modern. Great facilities.

Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind Regards Manuela Guest Services.

Fabulous room

Customer review rating 5.0/5

P A. Couples - Confirmed reviews ALL

Stayed at Leeds Novotel which is very close to the train station. Staff were very friendly and helpful. The room was very stylish and very comfortable. We used the hotel left luggage service which was very much appreciated. Again, reception staff were really helpful with this. The room price was very good value and we would stay here again for a visit to Leeds.

Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind regards, Manuela Guest Services.

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