Customer review rating 4.5/5 13,486 reviews
ALLSAFE approved hotel
Central location, with a five-minute walk from main station
Locally inspired Cocktail Lounge & Kitchen: The Soap Factory
On-site meeting facilities with a dedicated floor
Nearby access to local pubs and restaurants
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard Room with 1 queen-size bed and sofa
Superior Room with 1 queen-size bed
Executive Room with 1 queen-size bed and sofa
Number of meeting rooms: 9
Maximum size: 100 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Love The New Rooms
Gary S. Solo - 13/09/2021 Confirmed reviews ALL
As ever a first class hotel! Great location easy parking
great room brestfast great but evening meal poor in restaurant
Kh Couples - 13/09/2021 Confirmed reviews ALL
hotel itself very clean and nice. Breakfast great. Evening meal not so good in restaurant pre bought pizza base and processed tomato sauce. frozen wedges. not great to say supposed to have chef. Also i have been charged twice for evening meal didnt realise until got home and checked invoice still awakting refund.
Anonymous Business - 12/09/2021 Confirmed reviews ALL
Good hotel, disappointed that the room was not cleaned, the hotel requires you to let reception know you want room cleaned thenight before!!! No complimentary water and an empty mini bar!!
Great Hotel, Fabulous staff.
Dennis S. Business - 11/09/2021 Confirmed reviews ALL
From checking in to having breakfast to entering the room, the whole experience is made relaxing and welcoming by the staff who are a real credit to the hotel. The room was modern ,bright, clean with extras like tea and coffee and ironing board. Great little touches and right in the centre of the city, what more could you need.
Not the best experience
Beth Families - 08/09/2021 Confirmed reviews ALL
Booked two rooms through booking.com. when we arrived the receptionist was adamant we had only booked one and offered to pull out a sofa bed. After showing her my booking confirmation for 2 roo.s we then had to wait for her to find us another room which took around 30 mins. We held up the queue at reception and just felt it was a really bad start to our stay. The receptionist wasn't rude to us but she wasnt polite either.
Our most recent 20 reviews
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