Novotel Leeds Centre Hotel 4 stars

Customer review rating 4.5/5 13,486 reviews

ALLSAFE approved hotel

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How it works?
Novotel Leeds Centre
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+ 15 Services

Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Advantage 4

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Tennis
Business services
  • 9 Meeting room(s)

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

THE SOAP FACTORY

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Menu (PDF) Cocktail menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

13,486 reviews

TripAdvisor Rating 4.0/5

2,599 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Love The New Rooms

Customer review rating 4.5/5

Gary S. Solo - 13/09/2021 Confirmed reviews ALL

As ever a first class hotel! Great location easy parking

great room brestfast great but evening meal poor in restaurant

Customer review rating 3.5/5

Kh Couples - 13/09/2021 Confirmed reviews ALL

hotel itself very clean and nice. Breakfast great. Evening meal not so good in restaurant pre bought pizza base and processed tomato sauce. frozen wedges. not great to say supposed to have chef. Also i have been charged twice for evening meal didnt realise until got home and checked invoice still awakting refund.

Well located

Customer review rating 3.5/5

Anonymous Business - 12/09/2021 Confirmed reviews ALL

Good hotel, disappointed that the room was not cleaned, the hotel requires you to let reception know you want room cleaned thenight before!!! No complimentary water and an empty mini bar!!

Great Hotel, Fabulous staff.

Customer review rating 5.0/5

Dennis S. Business - 11/09/2021 Confirmed reviews ALL

From checking in to having breakfast to entering the room, the whole experience is made relaxing and welcoming by the staff who are a real credit to the hotel. The room was modern ,bright, clean with extras like tea and coffee and ironing board. Great little touches and right in the centre of the city, what more could you need.

Not the best experience

Customer review rating 2.5/5

Beth Families - 08/09/2021 Confirmed reviews ALL

Booked two rooms through booking.com. when we arrived the receptionist was adamant we had only booked one and offered to pull out a sofa bed. After showing her my booking confirmation for 2 roo.s we then had to wait for her to find us another room which took around 30 mins. We held up the queue at reception and just felt it was a really bad start to our stay. The receptionist wasn't rude to us but she wasnt polite either.

Dear Bethany, Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Louise Guest Services.

Helpful staff

Customer review rating 3.5/5

E. Couples - 08/09/2021 Confirmed reviews ALL

Staff were really helpful and polite. Room was nice, although the bath was not that clean (there were hairs along the side that were there upon our arrival).

Excellent hotel at a reasonable price

Customer review rating 4.5/5

Andy B. Couples - 08/09/2021 Confirmed reviews ALL

Great stay with please t stay and a nice big room to stay in.

Lovely hotel in a good location

Customer review rating 5.0/5

Anonymous Friends - 07/09/2021 Confirmed reviews ALL

Very helpful staff - allowed me to change my no refundable booking 4 times with Covid issues!

Dear Ms H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Ok. Good Location

Customer review rating 3.5/5

K. Families - 07/09/2021 Confirmed reviews ALL

Overall positive. Breakfast quality can improve. Polite staff.

Clean good location and friendly staff

Customer review rating 4.5/5

Philip H. Couples - 06/09/2021 Confirmed reviews ALL

Very pleasant experience and would definitely use this hotel again

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Clean hotel, well located

Customer review rating 4.5/5

Leon B. Friends - 06/09/2021 Confirmed reviews ALL

Great stay, clean and well equipped room and public areas. Staff were friendly and helpful.

Spacious and comfortable although a little noisy.

Customer review rating 4.5/5

P P. Business - 06/09/2021 Confirmed reviews ALL

A very pleasant stay, spacious room with good facilities. Very warm room, so had to decide between opening a window and listening to noisy guests in nearby bars or attempting to use the substandard air conditioning.

Very convenient to Central Station

Customer review rating 4.5/5

Richard J. M. Business - 06/09/2021 Confirmed reviews ALL

I was very impressed with the cleanliness of my room - plenty of obvious attention to detail. A first class breakfast - an essential for a busy traveller

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Guest Services.

Great place to stay

Customer review rating 5.0/5

Clare Families - 06/09/2021 Confirmed reviews ALL

Spotless, comfortable, well-run hotel with spacious room, lovely bathroom and friendly, helpful staff.

Hi Clare, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

good location, comfortable stay

Customer review rating 4.0/5

Indy R. Business - 06/09/2021 Confirmed reviews ALL

It was for a short business trip, was very pleased with service and facilities.

Great location

Customer review rating 4.5/5

Jo Couples - 05/09/2021 Confirmed reviews ALL

Good. Lovely room and service

Well located and comfortable

Customer review rating 5.0/5

A C. Couples - 05/09/2021 Confirmed reviews ALL

This hotel has all the hallmarks of our previous Novotel stays. Very well located for all amenities buses trains city Centre shopping etc.The rooms are extremely comfortable and clean.Also spacious.Staff helpful.

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Comfortable and as expected.

Customer review rating 4.0/5

Sue Couples - 05/09/2021 Confirmed reviews ALL

Efficient a comfortable.

Coming Home!

TripAdvisor rating 5.0/5

4StephenM Business - 22/08/2021 TripAdvisor review

Great to be back at the Novotel Leeds again after 18 months of lock-down and being unable to visit the office. It was great to see Ludovic and his team again and nice to be made to feel so welcome. After staying at the Novotel now for over 14 years it seems home from home for me when i am in Leeds... the beds are the most comfortable anywhere and the facilities including the bar and the breakfast are sensational. Let's hope that it is not too long before I am back again. Thanks to all

Good stay

TripAdvisor rating 4.0/5

tonysdog1 12/08/2021 TripAdvisor review

Really nice room big tv but controls had no battery cover but it still worked, loved the powerful rain head shower, excellent buffet breakfast, EV ChargePoint was not working, had to pay for onsite parking.

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