Customer review rating (ALL Rating) 4.5/5 13,814 reviews
ALLSAFE approved hotel
Central location, with a five-minute walk from main station
Locally inspired Cocktail Lounge & Kitchen: The Soap Factory
On-site meeting facilities with a dedicated floor
Nearby access to local pubs and restaurants
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
4 Whitehall quay
LS1 4HR leeds
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 9
Maximum size: 100 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Shantel Solo - 11/01/2022 Confirmed reviews ALL
It was a very enjoyable and comfortable experience. The staff were incredible and the location was great!
Joelle Couples - 11/01/2022 Confirmed reviews ALL
From the moment we entered the hotel to the moment we left everything was just perfect! The reception staff were so cheery and helpful and even escorted us outside to show where we needed to park the car. The bar staff were friendly and they do a mean Happy Hour! Our room was spotless, modern and housed the biggest hotel TV we had ever seen. Leeds Centre is right on your doorstep so you can pretty much walk anywhere. Thanks Novotel for an amazing stay.
Adam Couples - 10/01/2022 Confirmed reviews ALL
The room we got was not properly cleaned - carpet not hoovered properly, mirror in the bathroom stained with black mascara, marks of make up on the door frame, the tap with toothpaste marks, the gaps between shower tiles were dark brown from water and in some parts even black with mould. The bed was not made up to standards. For two people two nights stay, there was only one shampoo and one shower jell provided. After addressing the issues, receptionist offered another room. It was much better in terms of cleanliness. Experience was disappointing as I expected more from a four star hotel in terms of standard cleanliness, in addition it concerns me the fact on how hotel is preventing covid-19 when room is not properly cleaned in the first place.
Mark Couples - 10/01/2022 Confirmed reviews ALL
Excellent rooms and an enjoyable time spent in Leeds.
Modern hotel good location
Robin Families - 08/01/2022 Confirmed reviews ALL
We stopped as a family of 3 in 2 connected rooms which we found to be of a good size. The rooms we had were on the third floor 337/339 which seemed to have poorly fitting windows resulting in a lot of noise from the road below. The connecting doors were locked so we had to make another visit to reception to ask for them to be opened, only 2 tea bags in the room on arrival! It is a nice hotel we would probably stop again but would ask for a room on the back.
Our most recent 20 reviews
In partnership with TripAdvisor