Customer review rating 4.4/5 10,832 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
A short 10-minute walk to London Bridge tube station
Overlooking the renowned London Borough Market
Direct train from London Bridge Station to Gatwick Airport
Dedicated central London parking spaces for guests
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Gourmet Bar & Restaurant
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Check-in from - Check out up to
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Superior Room with Queen bed + convertible Sofa
Superior Premium Room with Queen bed + convertible Sofa
Executive Room with queen-size bed & convertible sofa
Executive Premium Room with queen-size bed & convertible sofa
Accessible Superior Room with Queen Bed and convertible Sofa Bed
Number of meeting rooms: 7
Maximum size: 90 m²
Maximum capacity: 50 people
Maximum banquet capacity: 32 people
100% genuine reviews from our guestsFind out more
Well located quiet hotel
Rachel Families - 21/10/2021 Confirmed reviews ALL
Great location in a quieter location but still close to main tube stations. Friendly staff that made a fuss of our 7 year old. We booked an executive room which had a large bed plus double camp bed, and it didn't feel cramped by city standards. The obscure glass that can be turned on and off between the room and bathroom was great and was a big novelty! Late check out is standard on Sundays, which I wasn't aware of, so had paid an extra £25 online. When discussed with the hotel reception they organised a refund straight away. Will definitely stay again, and having a view of The Shard from our room was an added bonus.
Ah Families - 21/10/2021 Confirmed reviews ALL
Great hotel and good location for London Bridge and South Bank. Hotel very clean and staff welcoming. Excellent breakfast.
Edward Business - 21/10/2021 Confirmed reviews ALL
Very comfortable and attentive and good staff. Position excellent for the local Hospitals and fabulous parking behind the Hotel.
Good location for Guys Hospital
Ruth W. Couples - 19/10/2021 Confirmed reviews ALL
I booked and completed check in on the app. We arrived to find an extra bed made up which I had not requested. The receptionist was excellent and immediately changed our room and we ended up with an upgrade which was much appreciated. We had a comfortable, clean room with good facilities including a coffee maker. We had a meal and on asking for it to be charged I was initially told this couldn't be done despite the charge against my credit card on the app check in. This was eventually sorted out. 24 hours after check out I received a very strange email supposedly from your front office. This stated that my credit card failed a security check. I have contacted Accor central and my credit card provider both of whom are as puzzled as I am. These supposed issues with my card, in the restaurant but not at reception, and then the email are making me very concerned about security. I have tried contacting the hotel directly to discuss but the telephone does not appear to get answered. This is a shame as the stay in itself was very good. I suspect the issue may be with the app but it does raise major alarm bells.
Patrick Couples - 19/10/2021 Confirmed reviews ALL
Very quick checkin, comfortable and within walking distance of everything we needed.
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