Novotel Porto Alegre Tres Figueiras

Novotel Porto Alegre Tres Figueiras 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 1.688 comentários

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Extras do hotel

  • Relaxe na piscina com pool bar, sauna e academia do hotel

  • Traga o seu pet de pequeno porte, mediante taxas.

  • Ampla sala de eventos para até 450 pessoas

  • 18 minutos de carro até o centro histórico de Porto Alegre

  • 12 minutos de carro até o Aeroporto Internacional Salgado Filho

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Porto Alegre Tres Figueiras

Avenida soledade 575, TRES FIGUEIRAS, Novotel
90470340 PORTO ALEGRE
Brasil

GPS:-30.032346, -51.178305

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

RESTAURANTE 365

O Novotel Três Figueiras possui um restaurante especializado em culinária internacional, além de pizzas com sabores exclusivos, cervejas artesanais entre outros. Oferece ainda típica Feijoada as sextas-feiras com música ao vivo.

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Quarto

Room Office - Apartamento sem cama adaptado como escritório

  • Número máximo de pessoas: 2
  • Superfície: A partir de 24 / 258 sq ft
  • área de trabalho

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  1.688 comentários

Classificação no TripAdvisor  4.0/5  905 comentários

Dirty.

Classificação TripAdvisor 2.0/5

470ClaudiaP470 Família - Avaliação certificada TripAdvisor

Had I seen pictures like these would never have booked. Bathroom is dirty and gross with mold, light bulbs missing, mirror falling and rusted, courtains and pillows disgusting. We changed rooms but not a lot better. The hallway carpet has never been vacuumed, terribly dirty, not to mention room service trays left with food uncovered overnight. They had us sign a waiver at check in for safe but the safe was missing in both rooms. Experience was not compatible with any other Novotel we’ve stayed at before.

Average accommodation and poor service

Classificação TripAdvisor 3.0/5

ALDO ANTONIO SE... N Couples - Avaliação certificada TripAdvisor

The reception and room service staff provided good service. However, the experience in the hotel restaurant was poor. We had previously booked a meal at the hotel restaurant and chose to enjoy it after check-in, the restaurant staff did not have this information and did not know how to conduct the service. The service was poor, the main course took a long time, the salad came without sauce, the dessert which was a mousse was frozen and the staff were impolite. In addition, the entire building smelled strongly of frying during the first day and, if I am mistaken, the benefits of my Gold ALL status were not fully available.

Good location, nice bed, excellent shower

Classificação TripAdvisor 5.0/5

Fernando_179 Negócios - Avaliação certificada TripAdvisor

Very convenient hotel for somebody who arrives at the airport and have to travel to the West border or to the northern towns out of Porto Alegre. Good breakfast with several options of fruits and breads, The only negative point was that they allow the guests to have online meetings at the dining room during breakfast. I am really not interested to take part at somebody else meeting at the beginning of the day, and neither to have my breakfast time be disturbed by somebody else talking loud at his/her laptop.

Good morning Mr. Fernando, Thank you very much for sharing your experience with us. We always aim to provide the best experience for our guests, we apologize for our services that do not meet your expectations. We will certainly work on your return to correct such points of attention. Thank you very much for the clarifications and the opportunity for improvement. We look forward to a new opportunity to host you. Sincerely, Rosmeri Melchior General Manager

Poor Overall Maintenance

Classificação TripAdvisor 2.0/5

115fabiano Negócios - Avaliação certificada TripAdvisor

Breakfast buffet is okay. Room comfort is below average (noise, blinders, bathroom). Maintenance is very poor (as an example, there was no cold water in the morning during my last stay and hot water was extremely hot, thus preventing from taking a shower). Front desk with just one person to handle both room calls (asking for explanation on the cold water issue) and check-out.

Dear Mr. Fabiano, First of all I would like to thank you for telling us about your experience at Novotel Porto Alegre Três Figueiras. We are very sorry that we did not live up to your expectations, please let me make my most sincere apologies. Please be advised that this type of situation is not part of the Novotel network service standards, and we have already taken steps to ensure that this type of event does not happen again in our unit. Thanks again for your comments and we look forward to having you with us on your next trip to Porto Alegre. Sincerely, Rosmeri Melchior

My hosting at the Novotel, Três Figueiras, Porto Alegre, Brazil

Classificação TripAdvisor 5.0/5

333wilsone Negócios - Avaliação certificada TripAdvisor

I had a great experience at Novotel because the hotel is very well located in the center of Porto Alegre, the hotel facilities, including the apartment, are very clean and the service of the staff is exemplary!

Good afternoon! Thank you so much for sharing your experience with us. At Novotel Três Figueiras we always aim to provide the best experience for our guests. It is gratifying to receive your recognition. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. We look forward to another visit soon! Sincerely, Rosmeri Melchior

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 264 comentários 8/10 Localização
  • 843 comentários 3.4/10 Quarto
  • 629 comentários 6.6/10 Serviço
  • 42 comentários 3.7/10 Wifi
  • 377 comentários 2.8/10 Conforto
  • 326 comentários 6.9/10 Café da manhã
  • 325 comentários 2.9/10 Limpeza
  • 238 comentários 1.7/10 Atmosfera

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