ibis Sydney Thornleigh 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,093 reviews

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200 - 212 Pennant Hills Road, 2120 THORNLEIGH, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • 105 guest accommodation rooms with 4 accessible rooms on the ground floor

  • On-site car parking available for short or long stays

  • Close to public transport links between Thornleigh, Hornsby and Sydney City

  • Enjoy the exclusive "Sweet Bed by ibis" for a great night's sleep

Our accommodation(s)

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Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120 THORNLEIGH
Australia

GPS:-33.727829, 151.083694

Telephone
Fax +61 2 9481 7511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Non contractual photo

The charm of the bistro tradition Both a bar and a restaurant ... Soak up the bistro atmosphere while enjoying good local cuisine. RSA is enforced, Please ensure your time with us and drink in moderation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,093 reviews

TripAdvisor Rating  4.0/5  594 reviews

Good location, parking available, restaurant on site

Customer review rating 4.5/5

Jo Couples - Confirmed reviews ALL

We only stayed one night but were more than satisfied with the experience. Staff we interacted with were lovely. The room was comfortable and reasonably spacious, we slept very well. Breakfast was excellent - thanks again for the gluten free toast, you made my day.

Dear Jo-Anne, Thank you for taking the time to provide feedback on your recent stay at ibis Sydney Thornleigh. We’re thrilled to hear that you had a satisfying experience and that our location, parking, and restaurant facilities met your needs. It’s great to know you enjoyed a comfortable stay and that the gluten-free toast was a highlight of your breakfast! We appreciate your kind words about our staff and the ease of your booking experience. We will address the issue you mentioned regarding the soap dispenser and ensure that it is replenished for future guests. Additionally, your comments about the cleanliness of the water glasses will be shared with our housekeeping team to ensure they pay extra attention to such details. It’s wonderful to hear you value our sustainable development initiatives. We strive to make a positive impact, and your feedback reinforces the importance of these efforts. Thank you once again for your constructive feedback. We look forward to welcoming you back in the future and hope to provide an even better experience. Warm regards, Cindy Assistant Manager ibis Sydney Thornleigh

Good security

Customer review rating 5.0/5

Kate S. Friends - Confirmed reviews ALL

Security and late night desk staff were extremely helpful in dealing with a guest of mine who became an unsafe person. Everything was handled understanding and no judgement, and handled swiftly

Dear Kate, Thank you for taking the time to share your experience with us following your recent stay at ibis Sydney Thornleigh. We’re delighted to hear that you felt secure and well-supported during your visit, especially in light of the challenging situation you mentioned. Our team strives to handle such matters with understanding and professionalism, and it’s gratifying to know that we met your expectations. Your high ratings for our team, check-in/check-out process, cleanliness, and sustainable development initiatives are greatly appreciated. We’re also pleased to hear that you value the ALL – Accor Live Limitless loyalty program. If there’s anything more we can do for you or if you have any further comments, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm regards, Cindy Assistant Manager ibis Sydney Thornleigh

Great place to stay.

Customer review rating 5.0/5

Mark S. Business - Confirmed reviews ALL

Great place to stay, overnight or for a period of time. Great staff, very helpful. Great amenities. Very comfortable bed.

Dear Mark, Thank you for your excellent feedback following your recent stay at ibis Sydney Thornleigh. We’re delighted to hear that you had such a positive experience and found our hotel to be a great place to stay. We’re especially pleased that you enjoyed the booking process, the comfort of the bed, and the helpfulness of our staff. Your high ratings for our accommodation, WiFi, cleanliness, and check-in/check-out processes are greatly appreciated. It’s also wonderful to know you found the bathrooms always clean and tidy. Thank you for recommending us so highly. We look forward to welcoming you back for another stay and hope to continue exceeding your expectations. Warm regards, Cindy Assistant Manager ibis Sydney Thornleigh

Clean and tidy

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Rooms are clean and tidy and good value for a budget hotel.

Dear Jeff W., Thank you for taking the time to share your feedback regarding your recent stay with us. I’m delighted to hear that you found the rooms clean and tidy and that you had a positive experience overall. I’m pleased that you had a smooth booking experience and that our WiFi met your expectations. Your comments about our team being friendly are much appreciated, and I will make sure to pass on your feedback to them. Regarding the cleanliness rating, I understand your point about the sheets not being changed daily. We do strive to balance comfort with sustainability, and it’s great to know that you appreciate our approach to this. I also appreciate your high rating for our sustainable development initiatives. Your feedback helps us to continue improving and delivering the best service possible. Thank you for recommending both our hotel and the Accor loyalty programme to others. We hope to welcome you back soon and provide another great experience. If you have any further comments or need assistance, please do not hesitate to contact us. Best regards, Cindy Assistant Manager

Excellent location. Quiet and clean room.

Customer review rating 5.0/5

C M. Solo - Confirmed reviews ALL

My room on the fourth floor was quiet and the bed comfortable. Breakfast was plentiful and well cooked. The staff were helpful.

Dear Cheryle B., Thank you for your excellent review and for taking the time to share your experience with us. We're thrilled to hear that you found our location, room, and breakfast to your liking. It’s great to know that you had a comfortable and quiet stay, and that our staff were helpful. I appreciate your feedback on the booking experience and check-in process. Your comments will help us continue to improve. We also value your thoughts on the recognition received as an ALL member and will use this feedback to enhance our service. If you have any additional suggestions or need further assistance, please feel free to reach out. We look forward to welcoming you back soon! Best regards, Cindy Assistant Manager

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Other web-users rate our hotel

  • 417 reviews 8.7/10 Location
  • 822 reviews 6.4/10 Room
  • 713 reviews 9/10 Service
  • 17 reviews 6.5/10 WiFi
  • 419 reviews 5.7/10 Cleanliness
  • 213 reviews 6.7/10 Value
  • 171 reviews 6.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.