Sofitel Budapest Chain Bridge Hotel 5 stars

Excellent stay, helpful staff.

Couldn’t have been more comfortable.

Great location. Beautiful hotel. Comfortable room, bed and pillows. Excellent facilities, food was lovely. Staff were all friendly and helpful. We loved every minute we were there.

All staff were very very friendly. None judgemental on appearances. Would have liked to have seen a bar area for a relaxing drink in the evening, it may have been available but unused. I would book and return again and reccomend so the hotel succeded.

me and my friend really enjoyed our time in Budapest and in Hotel. Staffs from hotel and so friendly and very nice.

My wife and I had an amazing stay at this hotel. The staff are friendly and go out of their way to please and the hotel itself is well situated for exploring Budapest. Perhaps the only downside is the noise of the traffic, particularly the trams, outside when you’re trying to sleep. But the isn’t the fault of the hotel! Overall it was a pleasure to stay at the Sofitel and I wouldn’t hesitate to recommend it.

A very friendly hotel with excellent staff in all departments. The day starts with a really great breakfast nothing too much trouble for those attending. The restaurant was superb again very good staff, all in all a fantastic experience, I will recommend to my friends.

We had a wonderful stay in Budapest.

Hotel was excellent located, only a short walk from most attractions we wanted to visit. Loved the view from the room and amenities were up to standard.

Loved it and staff wonderful, my only negative was breakfast a bit chaotic and too many staff jumping on you to clear plates etc .. I got up to get some toast came back and my table was cleared ! .. A bit over the top , however the staff on reception and in the restaurant were wonderful.

I was very disappointed with the room. We had booked the prestige suite and it did not live up to my expectations. There was no dressing table with mirror in the room where my wife could do her makeup, instead she had to get ready in the bathroom or sit on the floor in the corridor which was not ideal. The housekeeping was terrible. Everyday the room was not cleaned properly and things were not put back in place. The last night was too much and I complained and the housekeeping manager came to our suite (320) and apologised and offered me and my wife a free transfer to the airport the next morning. The last night the housekeeper had left no bath towels for us and I had to call to have some brought to the suite which I should not have to. The bed linen was not changed despite me leaving the card on the pillow requesting for this to be done, the iron and ironing board was not put away, the seats in the lounge area were not put back despite being moved, one of the sockets was not working, the bed was very uncomfortable I used to wake up every morning with as backache. The best thing about the hotel was the location and restaurant staff who were fantastic. I have stayed in many hotel suites around the world and this by far for the price I paid was the worst. I will not be staying here again if I am in Budapest again and I will not be recommending this hotel to anyone.

We were very pleased for small presents from hotel on 9th of march and my birthday. Also that's great that high servers was available for my daughter - special cosmetics, sleepers and so on

Excellent staff,so helpful .fabulous breakfast so much choice. And hotel so clean.

Very good. Staff was very good. Coffee machine on the 8th floor not very good.

We travel a lot in many places and many hotels on all over the world. this hotel is one of the best hotels we ever had... from the interior building, the very comfortable and clean room, the perfect view from the room (we order room with view to the Danube and castle), the restaurant and the breakfast, the excellent service of all the teams.... ill be buck - for Shure.