Novotel Ieper Centrum Flanders Fields 3 stars

Customer review rating (ALL Rating) 4.4/5 957 reviews

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Description

Hotel extras

  • Fitness centre

  • Free WiFi throughout the hotel

  • Bar and Restaurant

  • 3-minute walk to In Flanders Field Museum

  • 50-minute drive to Ostend-Bruges Airport

Our accommodation(s)

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Hotel location

Novotel Ieper Centrum Flanders Fields

Sint Jacobsstraat 15
8900 IEPER
Belgium

GPS:50.850464, 2.889164

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Bar Novotel Ieper

Non contractual photo

Enjoy a drink during your visit in our hotel. Welcome!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  957 reviews

TripAdvisor Rating  4.0/5  1,779 reviews

Certificate of excellence 2024

Fantastic Hotel in a great location

TripAdvisor rating 5.0/5

Global811652 Families - TripAdvisor review

What a find and the location is amazing. Excellent check in with friendly staff. Room was huge and very clean. No Restaurant at the Hotel which meant we had to eat in town where we found the most fantastic place to eat. Bar Service is limited but fairly priced and Breakfast was more than we could of expected. Would highly recommend

Great stay .. very central staff extremely helpful & professional

Customer review rating 5.0/5

Helen G. Families - Confirmed reviews ALL

Would highly recommend to friends and family Ideally situated for visiting battlefields

Great hotel, fantastic staff

Customer review rating 5.0/5

Mark D. Families - Confirmed reviews ALL

Fantastic room. Really great staff

We appreciate your feedback. We hope to have you back at our hotel again.

Sleep ruined by early-morning roadworks outside my window

Customer review rating 1.5/5

Mj Business - Confirmed reviews ALL

Positives: Check-in was welcoming and pleasant. My room request was accommodated easily. The room was pleasant and clean. Further tea bags were provided when I asked. Negatives: the aircon did not work, and the night was warm. I therefore had to open the window to try to get to sleep, which was difficult and made me feel insecure as a single female traveller. I chose to close the window in the end at 2am having struggled to sleep, and by now with mosquitos in the room. Very early the next morning (6am for me) the noisiest roadworks and jack-hammers started up outside my window. I had booked two on-screen meetings that morning, and was unable to hold either, such was the unbearable level of the noise. I mentioned this to the receptionist on departure, but the blame was placed elsewhere. My colleagues and I travel to Ieper a great deal, but I will not be returning to the Novotel after this experience. PLEASE NOTE - I will not be publishing this review on Trip Advisor or Google, as I believe that would be unfair on your team to publicly complain. My comments are so Novotel can design a much better way of handling early morning roadworks directly outside their properties, and also react with more understanding and make an attempt to rectify when a customer like me makes a reasonable and calm complaint on exit. The receptionist practically shrugged their shoulders and said it wasn’t their fault - I was left with the impression that Novotel didn’t care about me as a customer.

Hi MJ Thank you for writing this feedback to us. On the morning of your stay they indeed start working on the road at 7am. Unfortunately they didn't let us know anything and just started working. My sincere apologies you woke up because of that noise. We do checked the aircon after you have left and it worked perfectly, you can always come by reception to help putting it on. We do care about our customers and hope on seeing you again so we can show the quality we Novotel stand for. The work roads were not scheduled and it suprised us aswell. This is not an excuse and we are very sorry this happened to you. Sarah Deputy Manager Novotel Ypres

Great location

Customer review rating 5.0/5

Bruce Couples - Confirmed reviews ALL

Great location, within easy walking distance of the Menin Gate, many restaurants and shops....and the town square is magnificent.

Dear Thank you for this perfect rate, I'm happy you had a good time at Novotel Ieper. Hope to see you soon. Novotel team Reception Fleur

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Other web-users rate our hotel

  • 677 reviews 9.1/10 Location
  • 798 reviews 7.9/10 Room
  • 628 reviews 8.7/10 Service
  • 24 reviews 1.9/10 WiFi
  • 541 reviews 7.2/10 Breakfast
  • 311 reviews 8.1/10 Cleanliness
  • 203 reviews 3.9/10 Value
  • 124 reviews 3.6/10 Bar

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