Customer review rating (ALL Rating) 4.8/5 616 reviews
Sofitel Athens Airport
Athens International Airport
19019 ATHENS SPATA
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Access: 50 m / 0.03 mi 1 min walk
Access: 100 m / 0.06 mi 2 min walk
Access: 200 m / 0.1 mi 3 min walk
Access: 200 m / 0.1 mi 3 min walk
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Savor fine, authentic Greek cuisine in Mesoghaia, a stylish all-day restaurant elegantly designed with touches of rose gold, Oxford blue and white marble. Attentive waiters fulfill your requests as you relish local dishes in a tasteful setting.
Take your pick from a range of 345 inviting rooms and suites, from classic to prestige options. All these elegant havens offer contemporary furnishings and luxury amenities for exquisite comfort. Relax into a warm sanctum of bliss and understated style.
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Our guest reviews
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Disappointing restaurant food choice and service
TripAdvisor rating 3.0/5
trueLondoner TripAdvisor review
Me and my husband had stayed there several times before but this time the customer service was disappointing. My husband talked to a lady at reception and asked for help as his suitcase was damaged at the incoming Athens flight. We had to catch another flight the next morning and he was asking for whether he could buy another suitcase at a shop at the airport early in the morning. The reception lady was totally uninterested about whether it was possible. The attitude was equivalent to lifting her shoulders really showing that not much could be done. It was late Sunday evening and of course most airport shops would be closed but it was the unhelpful attitude regarding possibilities for the next morning that stuck out really rather than anything else. For dinner we decided to skip the in-room dining as we thought that the restaurant choice would be more interesting. In actual practice the restaurant had a 25 euro per head buffet that night but the food available was quite limited with gyros! (as one option) and spaghetti bolognese another and some green pea veggie dish and some beef and a chicken option and plainer than plain rice. The dishes offered could not really justify the 25 euro per head charge. They brought us the bill before my husband even had a look at it but he decided not to go for it and we had to tell them to subtract his charge. He actually went back to the room and he ordered from the in-room dining menu which had at times more interesting choices. It had pasta but also club sandwich or more interesting choices like fish of the day and it was also more economic too. We were also upgraded to a suite on arrival, a description which doesn't really exist on the hotel website but it actually meant the same (luxury) room we had booked but with lounge access (which I think was the bar). It was really a shame as we had stayed there several times before and both the food choice and the reception service were better. This time it did seem like a rip off given how much rooms cost as there are no other hotels around unfortunately.
Lovely, as always!
Customer review rating 5.0/5
Aline Couples - Confirmed reviews ALL
Check in was quick, and we went to our lovely room as we'd had a long day. As always, everything was as it should be - clean, with everything we could possibly want, including an extremely nice New Year's cake. I was most impressed with the complementary toothbrush and toothpaste from the concierge - a wooden, disposable brush, and the paste in a paper container. Delighted about that. Breakfast was, as always, lovely - as was the free welcome drink (much needed!).
Favorite Hotel of the Trip
TripAdvisor rating 5.0/5
PelicanFace Couples - TripAdvisor review
This was our favorite hotel of our trip, and we stayed at 4 airport hotels, 5 hotels in cities, a ski chalet, and a glass igloo on a fjord in Norway. Directly across from the airport and right next to the train station, this hotel is perfectly placed. We arrived around 730pm and were able to relax after a long day of travel within 20 minutes of landing. We stayed two nights. The morning of our flight we were not rushing to get a taxi or train to the airport, but rather had a bit more sleep and an easy walk over to the terminal. This hotel is very classy and sophisticated but we never felt out of place as "regular" people. The staff was warm and welcoming even though we are not what I imagine the usual clientele are like. There were a couple of minor issues with our room when we entered it, but a quick word with the front desk and they moved us to a different room right away. The manager called to offer apologies and let us know he was available if we needed anything. The next morning at breakfast, the day manager came to our table and introduced herself, and let us know she was available if we needed anything. Even the wait staff went above and beyond to make our stay more pleasant - an item I was hoping to try was out of stock (they only make a small batch each morning and I hadn't gotten there in time to try it). They had the kitchen make more and called up to my room to let me know it was ready; and the next morning when we went for breakfast they brought two servings to our table that they had held back for us. It's important to note that I merely mentioned in passing that I was bummed I missed out on it (I saw it on someone's table on my way out from breakfast and hadn't realized it was offered). I was not angry or demanding about it at all. I also assured them that they need not go to any trouble about it. They insisted that I needed to try it and went out of their way to make it happen. That is the level of service this hotel provides. The room we had was large, comfortable, clean, and stylish. There is a large bathroom with great shower, amazing water pressure, large tub. Getting the temperature of the water to stay consistent was tricky but I found that if you turn it all the way to the hot side for a moment, then back to where it is comfortable, it stayed that temperature. There are several outlets for electronics and usb outlets as well, more than we found in any other hotel this trip. The bed is super comfortable and we got great sleep. I never heard noise from other guests. We had a good pizza from room service. Our one let-down of the entire stay (and it's a minor issue, nothing that should deter anyone from coming here) is the English-language selection on the television is small. That did not have a negative impact on our stay as it is not a big deal for us. The breakfast buffet is epic and high quality. I strongly urge you to try it. Hot and cold foods are available and there was a station with an employee making made-to-order omelettes and scrambled eggs. Plenty of pastries and breads, traditional Greek delights as well. Multiple types of yogurts, smoothies, fresh cut fruit and whole fruit are available as well as other cold items like cheeses and cold cuts. They also have a variety of coffees and juices. Hands down, the best hotel breakfast of our trip. There are other amenities that we did not try, but I think it is safe to assume that they were amazing as well. I wish we had more time to enjoy all that this hotel has to offer.
Dear PelicanFace, Thank you for your valuable comments. My team and I continuously strive to ensure that our guests have a memorable stay in our premises with high standards of service and are thrilled to receive your warm input and motivating words. We hope to welcome you back to Sofitel Athens Airport on future opportunities in order for you to enjoy all our facilities and services and thank you once again for taking the time to write. Best regards, George Stavrou
Superb hotel and staff!
TripAdvisor rating 5.0/5
E L TripAdvisor review
The service is impeccable. The breakfast is excellent and the staff is first rate. The restaurant manager, Panagiotis and staff made us feel like home. The room was pristine with all the amenities. Loved the gym and spa a wonderful experience. Thank you Panayiti for making our stay memorable!
Thank you EL for sharing your experience. We continuously strive to ensure that our guests the absolute highest standard of service possible and are delighted to receive your warm input for our staff and facilities. Please be reassured that your compliments have also been extended to Panagiotis. My team and I thank you once again for your motivating words and look forward to many opportunities of welcoming you again to Sofitel Athens Airport. Best regards, George Stavrou
Nice room, perfect location.
Customer review rating 4.5/5
Speros G. Couples - Confirmed reviews ALL
Everything was wonderful, the room was very nice, the staff was helpful and courteous. The waiter at the restaurant was the only complaint for such a nice restaurant. I believe they should have a waiter that can work at a nice restaurant, and not one that belongs to McDonald’s.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price