Sofitel Athens Airport

I stayed at the Athens Sofitel last year and had dinner and breakfast from room service due to fears of Covid. The service was elegant and the food was excellent. Worth the cost! What a difference this year! Firstly, they just have a limited room service menu now. This was supposed to be told to me when I checked in, but was not. Eventually a photocopy menu of the limited offerings was delivered to my room after a failed attempt at ordering - and, by the way, it is really hard to find a menu even for the restaurant. We ordered room service dinner and it was very good quality - but why no butter? Both dinner and breakfast had a basket of rolls, but no butter. Otherwise, the hotel was up to their usual high standards. Lots of help with bags upon checking in and out. Nice room with a view of the airport. Good blackout option on the window and the room was pretty quiet. Could not get the temperature controls to work and did not want a repair person fooling with them during our limited time there. Made for a chilly night. Reception said they would take a look at it after we left. Also, I have mentioned this before, and others have as well, how about some more English language programs. All that is on offer is news. How about some movies? The Options on the TV indicate movies, but they do not appear to be available.

We booked this before our domestic flight just in case our long haul was delayed. Good decision. Very clean and comfortable and directly across the road from the terminal. Had a good night's sleep and breakfast.

First the good: This hotel is very close to the airport. The bed is comfortable and the duvet is divine. The bathroom is spacious and modern. The bad: The hotel is ridiculously expensive. The food is also expensive- 19 euros for a very stingy Greek salad with poor quality tomatoes. Our first server was polite, but when she left, she was replaced by a very rude , impatient man. We traveled throughout Greece and never experienced rudeness at all. In addition, the TV movie option did not work for us. And, the Wi-Fi is slow and if one wants faster Wi-Fi, there is a charge of 10 euros. I would recommend another hotel near the airport, although it may not be as convenient.

The Sofitel Athens is a beautiful hotel that is conveniently located just a 2-minute walk from the airport. Out of the four hotels we stayed at during our visit to Greece (including Mykonos, Santorini & another hotel in Athens) this was the only one that was a disappointment. Unfortunately, after the lovely check-in we had, the Sofetil Athens continuously let us down; the a/c in our room did not work well, we could not receive washcloths even after calling housekeeping, our bath towels were frayed, at dinner we never saw our waiter again after our food arrived & at breakfast we had to ask two different servers & had to actually get-up from the table to find someone to bring us coffee. This is not what someone expects when staying at a Sofitel Hotel.

We arrived on a later flight than usual, so we were unable to use the restaurant as it was closed. However, for the first time in our many stays at this hotel, we ordered room service. We found this to be very efficient and the food was delivered promptly to our room. We ordered what we normally have from the restaurant - Moussaka and a Greek Salad. Both were as good as they are from the restaurant so we can definitely recommend this. Staff as usual were great and we plan to be staying here again in December when we are back in Greece. We are looking forward to this. This is our hotel of choice when requiring an airport stay and we appreciate the proximity to the airport and the fact that we can be in our room within 15 minutes of landing.