ibis Wellingborough

Mensagem informativa

ibis Wellingborough 2 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 501 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • Silverstone Racetrack located nearby

  • Less than two miles from Wellingborough train station

  • Dedicated meeting room capable of accommodating 25 guests

  • Fogg's Restaurant serves a choice of international cuisine

  • Santa Pod Raceway located nearby

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

ibis Wellingborough

Enstone Court
NN8 2DR WELLINGBOROUGH
Reino Unido

  • De avião

    LONDON LUTON A 67,01 km / 41,64 milhas

  • De comboio

    LONDRES WATERLOO A 102,99 km / 64 milhas

  • De comboio

    WELLINGBOROUGH A 3,22 km / 2 milhas

GPS:52.285698, -0.711819

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

FOGG'S

O restaurante Fogg's serve os melhores sabores dos quatro cantos do mundo. É o local ideal para quem viaja sozinho ou na companhia de amigos ou colegas.

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Avaliações dos nossos clientes sobre o
ibis Wellingborough

Avaliações dos nossos clientes sobre o
ibis Wellingborough

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  501 comentários

Classificação do TripAdvisor  3.5/5  539 comentários

Excellent value for money

Nota Tripadvisor 5.0/5

kezzaj Avaliação com certificação TripAdvisor

Rooms are basic but really comfortable and offer fabulous value. We didn’t have breakfast at the hotel but instead walked across the road to the Priory pub. Staff are super friendly. We will return…..

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Miguel Mendes

Vital contact information missing!

Nota Tripadvisor 3.0/5

susanscott0803 Avaliação com certificação TripAdvisor

My second weekend in sucession whilst visiting family. 2 weeks ago I slept like a log and the bed was very comfortable. Last weekend noise interupted my sleep from other inconsiderate guests. At 2.30am Sunday morning 4 men were talking very loudly outside the main entrance for some half an hour - I was going to phone reception to ask if they could be told to be quiet but the reception telpone number was missing. This is a health and safety issue which I mentioned the next morning to reception. If a guest was ill, alone and needed help there was no emergency contact for hotel staff. This needs to be addressed urgently. The receptioist even had to go on the internet to find theri own telephone number - just call the hotel main telephone number she said and wrote it on a scrap of paper!! Net night other guests returned in the early hosurs banging doors - not the hotel fault but spoilt my much needed night's sleep after the previous night's noisy people. I also mentioned the tiles that had come away from the wall at the rear of the toilet - I was in the same room as revious weekend and they were the same - falling off the wall. Nrought this to the attention of reception along with the blown bulb in one of the bedside lights

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Maintenance engineer. Also we purchased new info leaflets to place in our bedrooms with a contact number so this doesn't happen We do hope you give us another chance as we will definitely improve our services. Kind regards Miguel Mendes

First Class

Nota Tripadvisor 5.0/5

4cdh Avaliação com certificação TripAdvisor

Second stay here as very impressed first time. Quality and service was first class and made for a relaxing stay. Staff were polite and helpful and nothing was too much for them. Will definitely use this hotel again

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind regards Miguel Mendes

Awful

Nota Tripadvisor 1.0/5

pdrew81 Avaliação com certificação TripAdvisor

My husband and friend stay every year to visit santa pod. This year was the worst. One of their nights was put off from the year before and added to this year, which meant i had to do two nights as a separate booking (so they had two reservation numbers). When they arrived, i had a call to say the moved night wasn't paid for. I logged on to my account for them to then agree it was actually paid for. The guys then sorted with the receptionist that they can indeed stay in the same room for the two separate bookings. They arrived back on their third night later in the evening to find all their bags packed (mixed both the guys dirty clothes into each others bags) and the bags had been moved to reception hallway for anyone to pick up and then put back into the room. The biggest annoyance was a leaky tap on the first night which was reported to have a come back saying (because of covid no one can enter the room to fix the tap) but they are happy to have the cleaners touch all the guys stuff, mix up the guys stuff and bag it all up without asking reception if there was a reason for there bits to still be in the room. Lack of communication and 'covid' excuses. one rule for one and one for another. These guys use this hotel every year and have done for the last 7 years. Due to not being able to speak to a manager and being extremely unhappy with what happened, they will not go back.

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Kind regards Miguel Mendes

Bordering on ok

Nota Tripadvisor 3.0/5

Paul S Negócios - Avaliação com certificação TripAdvisor

Slightly below average for an Ibis. Bathroom stunk of smoke that had been masked with air freshener. Food was a bit rubbish but edible. However the bed was comfortable and I slept ok which was all I really needed after a long days drive. Would I stay again? probably not.

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Miguel Mendes

Recently refurbished room

Nota Tripadvisor 4.0/5

garyakehurst Negócios - Avaliação com certificação TripAdvisor

I stayed in what I was told was the recently refurbished room, I wondered when it was to be finished as there were 2 cracked floor tiles in the bathroom, the tiles on the step were uneven and the grouting brown, the extension cube was laid on the table but was heavy enough to pull the kettle off the table, the design of the lights above the bed had no thought put into them as the cable hung down from the ceiling in front of the headboard and if you hung them on the top hook the bottom hook was in the way also the skirting board had huge scratches along them. I'd have the workmen back in to finish.

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Miguel Mendes

Cosy and comfortable 3 night stay

Nota Tripadvisor 5.0/5

barbaraandbrian2017 Avaliação com certificação TripAdvisor

Very friendly helpful staff Our third stay and consistent comfort and welcoming Delightful Susana gave us a choice of rooms and went out of her way to ensure we were happy We look forward to our next stay

Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards Miguel Mendes

Nice Quiet Stay

Nota Tripadvisor 5.0/5

Jeanette H Famílias - Avaliação com certificação TripAdvisor

We booked 6 rooms and informed the staff of the reason (a family funeral). Check in was quick and easy and they were very accommodating putting us in a quiet area of the hotel. We were asked if there was anything else they could do for us on a daily basis.

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let the team know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Best regards Miguel Mendes

Recommend Ibis

Nota Tripadvisor 5.0/5

Rays2 Couples - Avaliação com certificação TripAdvisor

My elderly mother stayed Christmas night, had s very enjoyable stay, lovely clean warm room with tea/coffee facility. Breakfast was very good and would recommend Ibis hotel. Staff were very helpful and an easy accessable room.

Thank you for choosing to stay with us and I am glad to hear that your mum's stay with us was a memorable one! We look forward to welcoming her back to the hotel in the near future. Best regards Miguel Mendes

Overnight stop.

Nota Tripadvisor 4.0/5

Kathleen P Couples - Avaliação com certificação TripAdvisor

We were very comfortable & thought the price was reasonable. The Continental breakfast was exceptionally good value. It was handy being near Macdonalds as we did not need a full meal. We did not try the pub nearby.

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Miguel Mendes

Great location first class staff

Nota Tripadvisor 4.0/5

gerdaszubin Famílias - Avaliação com certificação TripAdvisor

Lovely clean and tidy good reception friendly staff had a great stay thanks goof location no problem stay was comfortable and all I needed The only negative point is the A45 which is undergoing roadworks

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let them know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Best regards Miguel Mendes

Excellent stay

Nota Tripadvisor 5.0/5

piccin342 Couples - Avaliação com certificação TripAdvisor

Best Ibis hotel we’ve stayed in. Bedroom was very clean, comfortable, quiet and relaxing, even though our bedroom window overlooked the car park, heard absolutely no noise from outside. Staff there were excellent, very customer focused. There was an incident with one very rude male guest and a member of staff, as we were having dinner. However, the female member of staff handled it very well indeed. She made no fuss, spoke quietly, obviously not to disturb other customers and dealt with the situation in a very professional manner. All of the staff were female, who smiled lots and made us feel comfortable and that nothing was a problem. I hope this feedback gets to them to see just how good they are, well done to them. Definitely will be back

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the staff working the late shift on that day that they made an impact during your stay. We hope to welcome you back to the hotel soon! Best regards Miguel Mendes

Nice place to stay.

Nota Tripadvisor 3.0/5

CarolineR2250 Famílias - Avaliação com certificação TripAdvisor

Beautful place to stay, room nice size amd clean.. very short staff tho in evening but was they was helpful when they finally got round to seeing us.. didn't know there wasn't any shops near and needed milk for my daughter so they gave me a jug full.

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. Best regards, Miguel Mendes

Excellent overnight stay.

Nota Tripadvisor 5.0/5

ceajaa Famílias - Avaliação com certificação TripAdvisor

Staff were very helpful and welcoming. We thought they were outstanding as they were very supportive to our very elderly relative. Rooms were spotless. The food was good. We will happily stay there again. Access is good.

Dear guest, Thank you so much for those kind words. I am so happy my staff went the extra mile during your relative stay at my Hotel. Hope to see you all again soon. Best regards Miguel Mendes

Comfortable Stay

Nota Tripadvisor 4.0/5

sharonodam Friends getaway - Avaliação com certificação TripAdvisor

We chose this hotel as it was convenient for a trip to visit friends. It was clean comfortable & the location was ideal for us. Free parking was an added bonus but don't forget to register your car at reception or you will get a ticket.

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best regards Miguel Mendes

Excellence

Nota Tripadvisor 5.0/5

Johnedinburgh1954 Solo travel - Avaliação com certificação TripAdvisor

Extremely friendly and helpful staff at reception, breakfast and housekeeping. Unusual reception set up but worked well.The hotel does food but nearby theirs a McDonald's and a pleasant pub, so a good choice for everyone.

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best regards Miguel Mendes

Wellingborough

Nota Tripadvisor 3.0/5

Bill F Solo travel - Avaliação com certificação TripAdvisor

This is a pleasant and practical hotel, with good, modern facilities. It is conveniently located for both the road network and the town. Staff are friendly and efficient. I would readily use it again. .

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Best regards Miguel Mendes

Awful stay

Nota Tripadvisor 2.0/5

Traveler29009354525 Negócios - Avaliação com certificação TripAdvisor

I was allocated room 211, got back from work, had a shower and was greeted with the most horrendous noise in my room. Got the porter up to listen, he said it was the kitchen extractors and they would go off at 9.30pm. I was shattered from an early start so was in bed by 8.30, by then the noise had stopped. ZZZZZ ensued but 9.15pm evacuation of hotel due to fire alarm. got dressed, went downstairs only to be told to go back to bed as it was set off by a sensitive smoke detector, shower steam. tossed and turned after that but eventually got to sleep. 5.15 am exactly same horrendous noise from the night before, rang night porter and he came for a listen, told me it couldn't be the kitchen as I wasn't connected to it. Had no explanation either. Stayed up, had breakfast then left. Points offered as compensation, shall stick with another major chain in future who at least offer a good nights sleep guarantee. I cannot recommend this hotel. Rooms dated, bathroom desperately needs a revamp.

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed. Best regards Miguel Mendes

Good sleep shame about the breakfast

Nota Tripadvisor 2.0/5

Mobile48416716172 Friends getaway - Avaliação com certificação TripAdvisor

The room was clean and tidy but some aspects of the hotel were in need of attention e.g. seals around fire doors, fire doors left open. The breakfast was poor value for money, bacon not cooked properly, no fruit available on second morning. The staff were friendly and courteous but have had a better visit in other hotels of this price range.

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Miguel Mendes

Uncomfortable beds. Noisy guests.

Nota Tripadvisor 2.0/5

Inspire10501586148 Couples - Avaliação com certificação TripAdvisor

Beds are sprung divan with nothing more than a thin mattress topper. May be ok for young intoxicated people but not for me. Saturday night was noisy with people in and out of lifts and shouting in corridor. Also people outside smoking and talking until early hours. Police car also came around 2 am. Strange feeling that outsiders not welcome -definitely some clique around the bar with staff and some patrons/regulars.

Dear Guest. I am sorry to hear that you didn't enjoy your stay to the fullest. I also apologise for the other guests being noisy. Even with security and signs across the Hotel to keep the noise down some weekends we get people for events that are pumped up till late hours in the night. Regarding the not welcome feeling I sill personally discuss this with my team to understand why they would make you feel like this. I hope you reconsider staying with us in the future as these issues will be addressed. Best regards Miguel Mendes

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