ibis Wellingborough 2 estrelas
Nota clientes Avis (Classificação ALL) 4.2/5 501 comentários
Hotel aprovado por ALLSAFE
Silverstone Racetrack located nearby
Less than two miles from Wellingborough train station
Dedicated meeting room capable of accommodating 25 guests
Fogg's Restaurant serves a choice of international cuisine
Santa Pod Raceway located nearby
Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.
NN8 2DR WELLINGBOROUGH
LONDON LUTON A 67,01 km / 41,64 milhas
LONDRES WATERLOO A 102,99 km / 64 milhas
WELLINGBOROUGH A 3,22 km / 2 milhas
Check-in desde as - Check-out até às
O restaurante Fogg's serve os melhores sabores dos quatro cantos do mundo. É o local ideal para quem viaja sozinho ou na companhia de amigos ou colegas.
Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Excellent value for money
Nota Tripadvisor 5.0/5
kezzaj Avaliação com certificação TripAdvisor
Rooms are basic but really comfortable and offer fabulous value. We didn’t have breakfast at the hotel but instead walked across the road to the Priory pub. Staff are super friendly. We will return…..
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Miguel Mendes
Vital contact information missing!
Nota Tripadvisor 3.0/5
susanscott0803 Avaliação com certificação TripAdvisor
My second weekend in sucession whilst visiting family. 2 weeks ago I slept like a log and the bed was very comfortable. Last weekend noise interupted my sleep from other inconsiderate guests. At 2.30am Sunday morning 4 men were talking very loudly outside the main entrance for some half an hour - I was going to phone reception to ask if they could be told to be quiet but the reception telpone number was missing. This is a health and safety issue which I mentioned the next morning to reception. If a guest was ill, alone and needed help there was no emergency contact for hotel staff. This needs to be addressed urgently. The receptioist even had to go on the internet to find theri own telephone number - just call the hotel main telephone number she said and wrote it on a scrap of paper!! Net night other guests returned in the early hosurs banging doors - not the hotel fault but spoilt my much needed night's sleep after the previous night's noisy people. I also mentioned the tiles that had come away from the wall at the rear of the toilet - I was in the same room as revious weekend and they were the same - falling off the wall. Nrought this to the attention of reception along with the blown bulb in one of the bedside lights
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Maintenance engineer. Also we purchased new info leaflets to place in our bedrooms with a contact number so this doesn't happen We do hope you give us another chance as we will definitely improve our services. Kind regards Miguel Mendes
Nota Tripadvisor 5.0/5
4cdh Avaliação com certificação TripAdvisor
Second stay here as very impressed first time. Quality and service was first class and made for a relaxing stay. Staff were polite and helpful and nothing was too much for them. Will definitely use this hotel again
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind regards Miguel Mendes
Nota Tripadvisor 1.0/5
pdrew81 Avaliação com certificação TripAdvisor
My husband and friend stay every year to visit santa pod. This year was the worst. One of their nights was put off from the year before and added to this year, which meant i had to do two nights as a separate booking (so they had two reservation numbers). When they arrived, i had a call to say the moved night wasn't paid for. I logged on to my account for them to then agree it was actually paid for. The guys then sorted with the receptionist that they can indeed stay in the same room for the two separate bookings. They arrived back on their third night later in the evening to find all their bags packed (mixed both the guys dirty clothes into each others bags) and the bags had been moved to reception hallway for anyone to pick up and then put back into the room. The biggest annoyance was a leaky tap on the first night which was reported to have a come back saying (because of covid no one can enter the room to fix the tap) but they are happy to have the cleaners touch all the guys stuff, mix up the guys stuff and bag it all up without asking reception if there was a reason for there bits to still be in the room. Lack of communication and 'covid' excuses. one rule for one and one for another. These guys use this hotel every year and have done for the last 7 years. Due to not being able to speak to a manager and being extremely unhappy with what happened, they will not go back.
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Kind regards Miguel Mendes
Bordering on ok
Nota Tripadvisor 3.0/5
Paul S Negócios - Avaliação com certificação TripAdvisor
Slightly below average for an Ibis. Bathroom stunk of smoke that had been masked with air freshener. Food was a bit rubbish but edible. However the bed was comfortable and I slept ok which was all I really needed after a long days drive. Would I stay again? probably not.
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Miguel Mendes
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