ibis Cardiff Gate - International Business Park Hotel 2 stars

Customer review rating 4.2/5 2,707 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Cardiff Gate - International Business Park
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Cardiff Gate - International Business Park

Malthouse Avenue
Cardiff Gate Business Park
Pontprennau
CF238RA
cardiff
united kingdom

Tel: +4402920105740

Fax: (+44)2920734222

Check-in from 14h00

Check out up to 12h00

  • BUS :  57 OR 58

  • By plane

    BRISTOL INTERNATIONAL At 56.32km / 35 miles

  • By plane

    CARDIFF WALES At 35km / 21.75 miles

  • By plane

    LONDON HEATHROW At 160.92km / 100 miles

  • By boat

    FISHGUARD At 172.18km / 107 miles

  • By boat

    HOLYHEAD At 495.63km / 308 miles

  • By boat

    PEMBROKE At 160.92km / 100 miles

  • By boat

    SWANSEA At 69.2km / 43 miles

  • By car

    JUNCTION 30 At 0.32km / 0.2 miles

  • By car

    M4 JUNCTION 30 At 0km / 0 miles

  • By train

    CARDIFF CENTRAL At 9.66km / 6 miles

  • By train

    LONDRES WATERLOO At 289.66km / 180 miles

GPS :51.53965, -3.130482

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Accessible Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 39

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Cardiff Gate - International Business Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,707 reviews

tripadvisor

TripAdvisor Rating 4.0/5

740 reviews

Good stay

Customer review rating 4.2/5

Angela Business - 18/10/2020 Confirmed reviews ALL

Had a very pleasant stay . Clean reliable accommodation

Dear ANGELA S., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Clean and conveniently located

Customer review rating 4.2/5

Rachel Couples - 28/09/2020 Confirmed reviews ALL

The hotel reception and rooms were clean and quiet. Staff members were friendly and polite. The hotel itself is located conveniently close to the M4, with the services as its closest neighbour. Rooms were basic, but in line with the cost. Our only niggle was that the price we were quoted on the ‘phone to bring our dogs was less than that stated when we arrived at the hotel, but the receptionist quickly sorted the discrepancy.

Dear RACHEL W., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

good location and all very good

Customer review rating 4.2/5

Steve T. Business - 28/09/2020 Confirmed reviews ALL

just very easy at a complicated time

Dear STEVE T., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great stay

Customer review rating 4.2/5

Nick H. Couples - 22/09/2020 Confirmed reviews ALL

First time in Ibis hotel and must say was a lot better than I imagined.Room was excellent and all the staff at cardiff gate were very helpful and pleasant. Will use Ibis in future

Dear NICHOLAS H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

good stay

Customer review rating 4.2/5

Alan F. Couples - 18/09/2020 Confirmed reviews ALL

lovely hotel very friendly no problems at all

Dear ALAN F., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good & safe Stay

Customer review rating 4.2/5

Tony Business - 18/09/2020 Confirmed reviews ALL

Good C19 controls in place, staff were helpful as ever. The grab and go breakfast was very good

Dear TONY L., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good night's stleep

Customer review rating 4.2/5

Chester V. Business - 13/09/2020 Confirmed reviews ALL

A an overnight stay on business and a very good experience on arrival and check-in, along with a very comfortable night's sleep. Would stay again. Recommended.

Dear MARGARET C., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Disappointed

Customer review rating 4.2/5

Anonymous Couples - 08/09/2020 Confirmed reviews ALL

Despite the friendly.helpful nature of the reception staff as an accor member I was disappointed with my stay - The room was obviously not fully prepared for my stay - no shower/hand gel - pillows and towels for one occupant rather than two (I had to get this from the receptionist). We were informed that the room would be cleaned, towels replaced etc for our second stay - this was not the case as we were informed on the Friday that no cleaning staff were available. I can appreciate the Covid 19 restrictions but other hotel visits were of a much better standard

Terrible experience never visit again

Customer review rating 4.2/5

Mark T. Business - 08/09/2020 Confirmed reviews ALL

On arrival I was told I was in room no 2 on entering there was a foul smell i went across the tommy to pull the curtains closed it turned out there was no net so had to keep them shut from Friday night until Monday morning at checkout I saw the two Single beds which were mo much wider than a shopping carries bag so pulled the bed out and moved them together to make a double on doing this looked down to what I can describe as a large amount of what looked like dead skin which I have pictures on my phone I tried to book into a new hotel but Cardiff was booked up so had to stay there I went into the bathroom and the wet room floor was soaking the shower was leaking Dow bad that the water was literally flowing out of the actual taps from the wall I then jumped in the shower after washing went for towel which had fallen of the rail on the back of the door and was soaking wet I then went to reception to tell them my findings they had put me in a disabled room with the sink height was abt knee height they informed me the maintenance man would not be back on duty until the Tuesday I have experienced some horrible situations in my time but nothing was as bad as that hotel it was a complete nightmare they gave one night of money back be aware this is called the ibis for a reason will not ever cross there door again

Customer review rating 4.2/5

Brian Families - 07/09/2020 Confirmed reviews ALL

We have stayed at the hotel many times pre lockdown when visiting family and have always considered it good value for money. Our one issue this visit is the number of guests we encountered in the public areas without face coverings. We understood it was a requirement that masks should be worn but no attempt to enforce this appeared to be made.

Dear BRIAN C., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. It is always a pleasure to receive a feedback. We have noted your comments about other guests in the public areas without face coverings. I will share your comments with our team and address the concern. I am sure that this feedback will serve as an encouragement to all our staff to continuously improve the health and safety measures. Thank you again for sharing your experience, and I look forward to seeing you again in the near future. Sincerely, Aline Moreira General Manager

Well located for my visit

Customer review rating 4.2/5

Kathie Solo - 04/09/2020 Confirmed reviews ALL

Clean and comfortable. Breakfast bag adequate

Dear KATHIE M., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. This has been a challenging period for us all and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kindest regards, Aline Moreira General Manager

Well located

Customer review rating 4.2/5

Dilly Business - 04/09/2020 Confirmed reviews ALL

Great location great value just a shame about the entrance to the hotel being busy with smokers.

Dear K E., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments about the hotel entrance being busy with smokers, please accept my apologies for this experience. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Aline Moreira General Manager

Convenient and well priced

Customer review rating 4.2/5

Anonymous Solo - 02/09/2020 Confirmed reviews ALL

I have used this hotel a number of times and will continue to use it. The facilities are as expected and as described. It's good value and reliable.

Dear ALLAN B., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. This has been a challenging period for us all and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kindest regards, Aline Moreira General Manager

Ok

Customer review rating 4.2/5

Dave S. Couples - 31/08/2020 Confirmed reviews ALL

The hotel did its job, although I think 1 small towel in a double room is a bit tight

Customer review rating 4.2/5

J W. W. Couples - 29/08/2020 Confirmed reviews ALL

In a DOUBLE room, One chair! Two pillows! One towel! Half a bog roll! We obtained more pillows and towels from Reception, but it shouldn’t have been necessary. Breakfast was a joke.

Customer review rating 4.2/5

Andrew Couples - 24/08/2020 Confirmed reviews ALL

Great place to stay

Dear ANDREW A., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good location for UHOW

Customer review rating 4.2/5

Elizabeth M. Couples - 20/08/2020 Confirmed reviews ALL

We needed to be near the hospital for a pre operation appointment, I had specified on the booking, that I was a vegetarian with an allergy to gluten, I was assured that this wouldn’t be a problem, but it was!

Dear ELIZABETH JENNIFER A., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

pointless and detrimental measures

Customer review rating 4.2/5

You Business - 19/08/2020 Confirmed reviews ALL

does what it says on the tin but bar looks like a crime scene with taped off chairs...staff wearing masks when you check in is off putting, stickers on floors and gel on walls also off putting...whole thing is a disaster and makes staying in a hotel unenjoyable and not worth it any longer

Dear ELIAS P., This has been a challenging period for us all, and we understand that the impact of COVID-19 has been far-reaching across multiple industries and people’s lives. The health, safety and well being of our staff, guests and partners is our top priority as the world progressively relaxes its lock down measures. Hygiene is essential and Accor has introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label, developed with and vetted by Bureau Veritas, represents our new elevated cleanliness protocols and standards, and provides assurance that these standards have been met in our hotels. More information on the ALLSAFE actions is available here. Sincerely, Aline Moreira General Manager

Friendly staff

Customer review rating 4.2/5

Anonymous Couples - 14/08/2020 Confirmed reviews ALL

Great 2 night stay. Reception staff were really friendly, helpful and efficient

Dear KARIS R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located. Good stay. Very accommodating.

Customer review rating 4.2/5

Gemma H. Couples - 14/08/2020 Confirmed reviews ALL

Friendly staff. Good price. Great room.

Dear Gemma H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cardiff