ibis Thionville Porte du Luxembourg 3 stars

Customer review rating (ALL Rating) 4.3/5 740 reviews

ibis Thionville Porte du Luxembourg - Image 1
ibis Thionville Porte du Luxembourg - Image 2
ibis Thionville Porte du Luxembourg - Image 3
ibis Thionville Porte du Luxembourg - Image 4
Rue du Vieux Bourg, ZI des Carolingiens, 57970 YUTZ, France

Description

Hotel extras

Our hotel offers large rooms and a Grape Bar Food and Drink restaurant with terrace. The hotel is located close to the highway with access to Metz, Cattenom and Luxembourg. Tickets for Amnéville Zoo available from the hotel.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Thionville Porte du Luxembourg

Rue du Vieux Bourg, ZI des Carolingiens
57970 YUTZ
France

GPS:49.347368, 6.17893

Telephone
Fax +33 3 82 86 66 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

The bar is open 24 hours a day to welcome you for hot and cold drinks whenever you like!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  740 reviews

TripAdvisor Rating  4.0/5  565 reviews

The hotel is falling apart and dirty

Customer review rating 1.0/5

Arie Families - Confirmed reviews ALL

The hotel that is falling apart, it should be closed for renovation. Also it is dirty inside and outside the hotel.

Dear MICHIEL V., Thank you for taking the time to tell us about your experience at the ibis Thionville Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuel Ibis Thionville porte du Luxembourg

Good stay

Customer review rating 5.0/5

Dave Couples - Confirmed reviews ALL

Clean comfortable room, with friendly staff.

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuel Ibis Thionville porte du Luxembourg

Good for a few nights

Customer review rating 3.5/5

Bert Couples - Confirmed reviews ALL

Friendly staff, helped us with another room when floor had a wet spot. Rooms are nice, could use a bit more light (overall). Bathroom has everything you need but a bit small. Room has only one chair, so you either sit on your bed or leave your room.

Dear guest We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuel Ibis Thionville porte du Luxembourg

Good stay

Customer review rating 4.5/5

Sw Couples - Confirmed reviews ALL

We stayed at the Ibis Thionville Porte du Luxembourg for the third year in a row and had a good stay again. Our room was clean and quiet and the staff are very friendly. Merci!

Dear Guest We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuel Ibis Thionville porte du Luxembourg

Fine

Customer review rating 4.0/5

Andrew Families - Confirmed reviews ALL

Overall ok/ fine. Have been charged twice and not had second payment refunded yet (9/8/24). Reception toilets were not clean enough. But as we said overall good

Dear, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You have not been charged twice, this is a pre-authorization Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuel Ibis Thionville porte du Luxembourg

In partnership with TripAdvisor

Other web-users rate our hotel

  • 209 reviews 9.3/10 Location
  • 463 reviews 6.3/10 Room
  • 397 reviews 9.1/10 Service
  • 211 reviews 7.9/10 Breakfast
  • 188 reviews 5.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Yutz

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.