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ibis Thionville Porte du Luxembourg Hotel 3 stars

Customer review rating 4.4/5 3,162 reviews

ALLSAFE approved hotel

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Room 1

ibis Thionville Porte du Luxembourg
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+ 15 Services

Hotel extras

  • Advantage 1

  • 5 minutes from the Cattenom Nuclear Power Plant

  • Advantage 3

  • 24/7 dining

  • Free high-speed WIFI

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Shoe shine machine
  • Boutique Gourmande
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Web corner
  • Copy/print service available Paying

Hotel location

ibis Thionville Porte du Luxembourg

Rue du Vieux Bourg
ZI des Carolingiens
57970 yutz
france

Tel: +33382866666

Fax: (+33)3/82866660

Check-in from 12h00

Check out up to 12h00

  • By plane

    LUXEMBOURG At 44km / 27 miles

  • By plane

    NANCY METZ At 54km / 33 miles

  • By train

    THIONVILLE At 2km / 1 miles

GPS :49.347368, 6.17893

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

BAR

The bar is open 24 hours a day to welcome you for hot and cold drinks whenever you like!

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Thionville Porte du Luxembourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,162 reviews

TripAdvisor Rating 4.0/5

534 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice hotel but efforts required on cleanliness

Customer review rating 3.5/5

Caroline Solo - 05/07/2021 Confirmed reviews ALL

Hotel located in a half residential, half commercial area, with secure parking. Very close to motorway, extremely convenient for that. All the usual amenities of a Ibis hotel, however the room was not well cleaned (numerous hairs in bathroom).

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive feedback. I am sure that this feedback will serve as to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Augustine Charon - Assistante Manager

Well located. Private parking lot is nice!

Customer review rating 4.5/5

Yvo C. Business - 30/06/2021 Confirmed reviews ALL

Friendly staff and very helpful.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Vouters - Managing Director Ibis Thionville Porte Du Luxembourg

Good Stay

Customer review rating 4.5/5

F. Families - 04/06/2021 Confirmed reviews ALL

Good value , clean bedroom, easy access

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre Vouters - Managing Director Ibis Thionville Porte Du Luxembourg

Well located, good stay, private (free) parking.

Customer review rating 4.5/5

Anonymous Business - 07/05/2021 Confirmed reviews ALL

Friendly staff, good service, helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Augustine CHARON - Assistante de Direction

Well located, private parkinglot, food is ok.

Customer review rating 4.5/5

Yvo Business - 01/02/2021 Confirmed reviews ALL

My stay was ok. The rooms are cold, could not heat it up.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Vouters - Managing Director Ibis Thionville Porte Du Luxembourg

Great place

Customer review rating 5.0/5

Morten C. Solo - 04/01/2021 Confirmed reviews ALL

This hotel is very close to center of town.. 2 minutes in car. Staff is very friendly and makes sure that you will remember this hotel

Dear guest, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Vouters - Managing Director Ibis Thionville Porte Du Luxembourg

polite staff

Customer review rating 5.0/5

Christian L. Couples - 20/12/2020 Confirmed reviews ALL

in spite of COVID restrictions we were politely and efficiently received at IBIS Yutz. Also early departure (03:30) was handled politely and efficiently.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre Vouters - Managing Director Ibis Thionville Porte du Luxembourg

Good stay as usual

Customer review rating 4.0/5

Jacinto G. Business - 08/11/2020 Confirmed reviews ALL

Very friendly environment.

Cher Client, Nous vous remercions pour votre commentaire suite à votre séjour à L'Ibis Thionville Porte du Luxembourg. C’est avec grand plaisir que nous recevons vos compliments et sommes ravis que vous ayez apprécié votre séjour ! Votre fidélité et votre satisfaction sont très importante pour nous ! Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alexandre Vouters - Adjoint de Direction Ibis Thionville Porte Du Luxembourg
Customer review rating 3.5/5

Anonymous Business - 07/09/2020 Confirmed reviews ALL

Not everyday room clean. I was surprised.

Comfortable, conveniently located and very helpful staff

Customer review rating 5.0/5

Pw Families - 15/08/2020 Confirmed reviews ALL

Offered a convenient base while visiting friends. Comfortable, clean, secure and with friendly and helpful staff. Reasonable price and rooms available on arrival from 12:00 and on departure up to 12:00, so offered good value.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Vouters - Manager Ibis Thionville Porte Du Luxembourg

a good mix

TripAdvisor rating 4.0/5

Roland G Couples - 02/01/2020 TripAdvisor review

good chambre; bad cuisine ; we'll never eat there again. Just good to sleep; Gendarmes get stuffed meat with French fries and a mixed plate cheese and meat. We only get sardines and lasagne/pizza (was cold on the plate). The bill of the restaurant could not be charged on the room. I where weaked te go down to reception to pay the bill. !!!??

Non-heated rooms

TripAdvisor rating 2.0/5

wva2019 Business - 15/12/2019 TripAdvisor review

First room I got, heating not working. They changed my room, and again, heating not working. That room had an electrical heater, but the device didn't let me sleep: on/off of the fan all the time. Afer switching off, then the noise of the adjecant highway. I'm sure I will get (again) a computer-generated sorry-reply. This phrase I put in as a test.

Hello, I am the manager of the Ibis Thionville hotel and you can write to me on the email address H3149-GM@accor.com to discuss the problem you encountered during your stay bests regards Mme Marie-Ange BEAUDHUIN manager Ibis Thionville porte du Luxembourg

Hotel

TripAdvisor rating 4.0/5

Road43034106422 Business - 18/06/2019 TripAdvisor review

Stay was fine until checkout when they tried to charge for dinner, I had booked the package of dinner b&b then I was told there is two menus a separate one for package bookings and if you chose of the wrong one you are charged. But as I was only offered one menu the wrong one as it happens the charge was cancelled.

hello, sorry for this misunderstanding and happy that the problem can be solved Maire-Ange Beaudhuin general manager Ibis Thionville

Great Renovation

TripAdvisor rating 5.0/5

normanandmarilyn Couples - 10/11/2018 TripAdvisor review

We very often use this very friendly Hotel as a stopover on our way to SwitzerlandThey have recently renovated the Breakfast and Dinner area which is very smart indeedThe beds are amazingly comfortable as well

Dear sir and madam, Thank you for taking the time to tell us about your experience at our hotel. It is with great pleasure that we receive your feedback. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to welcoming you again soon ! Best regards

good overnight stay

TripAdvisor rating 4.0/5

Colin M Business - 20/10/2018 TripAdvisor review

A good overnight stay with all the things you expect of an Ibis Hotel. Comfortable , clean, good staff and a reasonable quality evening meal and breakfast. The dinner, bed and breakfast offer was good value and made the expensive roomrate a bit more acceptable.

Dear Colin M., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Ange BEAUDHUIN General Manager

Good for passing the night

TripAdvisor rating 3.0/5

Arnulf T Couples - 13/10/2018 TripAdvisor review

Not very good location, but still value for money. Nice staff, clean rooms and just enough for sleeping when on the road for Southern France. Restaurant just enough to stop your hunger. A good Ibis.Can recommend for overnight travellers.

Dear Arnulf T., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Ange BEAUDHUIN General Manager

Friendly staff and value for money

TripAdvisor rating 4.0/5

djacjackson Couples - 02/09/2018 TripAdvisor review

We booked this hotel for a 5 night stay and although we have been to France many times we had never explored the Moselle area before, we found the Ibis conveniently located for the border area of three countries. This is a beautiful region and our stay was made all the better by the friendly and efficient team at the hotel

Good morning, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Thionville Team

Stop over for one night

TripAdvisor rating 4.0/5

kwilmo Couples - 04/08/2018 TripAdvisor review

The hotel met our needs as a one night stop over on our travels. I always use Ibis as you know exactly what you're getting whatever the location. Nothing fancy, just a clean functional room with most things you need.

many thanks for your return and see you soon. Mehdi LEBRETON - Assistant Manager Ibis Thionville

Wasted opportunity very disappointed

TripAdvisor rating 3.0/5

mhassell2 Couples - 24/07/2018 TripAdvisor review

Used this hotel many times and no problems, great. Since refurbishment bedrooms o.k. Reception,bar and restaurant area poor, which lead us to the worst, overpriced meals we have ever (50 years) had in France. Unfortunately the very friendly staff had not been trained at all by management (accountants?), the menu selection was poor and the food even poorer. Had to send starter back as it was only partly warm, not in microwave long enough? Coffee arrived before ice cream dessert. Breakfast o.k. but well overpriced. Will probably stay here again, for convenience, but not eat ther at all.

We thank you for taking the time to write to us following your stay at ibis Thionville Porte du Luxembourg. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Ibis hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe in the expression of our best feelings. Mehdi LEBRETON Assistant Manager Ibis Thionville

Clean and comfortable

TripAdvisor rating 5.0/5

marinatkd Couples - 23/05/2018 TripAdvisor review

Very clean room and shower room, extremely comfortable bed. Staff was lovely and efficient. Morning breakfast plentiful and lots to choose from They allow your pet in the room without fuss. The car park is gated.

Many thanks for your return and we hope to see you in your next travel. sincerely, Mehdi LEBRETON Assistant Manager Ibis Thionville

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