Novotel Manchester Centre Hotel 4 stars

We had a good stay, apart from only one pillow each in the room to begin with. Other than that everything was good.

Very good location, room was nice, breakfast was very very very slow, but you could cope with it. Bar could be open till later than midnight.

It was fine well, value for money and well located. Bar area nice. Rooms clean. Staff helpful.

Beautifully clean and accommodating hotel. Walking distance to main central locations. No loud noises even on a Saturday. Quick sign in and check out.

Staff lovely and friendly. Only downside was the room should have been a queen deluxe room and we had two single beds zipped together. The mattress protector straps were all snapped so they didn’t stay on the beds and the bottom sheet wasn’t big enough to cover both beds, it was a flat sheet not fitted to we just ended up taffled up in it and then discovered a huge stain on one of the mattress protectors too.

I had a great trip, the team were very accommodating with my request for a room with a bath and check-in was efficient. It was my first hotel stay since COVID and the hotel have done a good job with sanitisation stations were placed throughout the hotel and directional markings were clear in the dining area and at reception. The room was lovely, clean, spacious and well equipped. I will definitely stay here again.

Very conveniently situated in the city centre. Car park under hotel. Friendly, welcoming staff. I like to know what I am going to get in a hotel room - fresh, bright decor (no faded grandeur, damp wallpaper and sad carpets here!!), comfortable bed and furniture, powerful shower, a Nespresso machine and a fridge. All a 2 minute walk from work, restaurants and the tram interchange. Good breakfast and bar.

Stay was okay, nothing special. Requested room to be cleaned multiple times but was not really done properly on any occasion, after having to ask multiple times for it to be done at all. Spent a lot of money on this booking and was disappointed to be honest.

Great service, a very large comfortable room with all necessary amenities.

Booked a queen size bed superior room. When arrived at room I found the bed was two single beds pushed together. Spoke to receptionist about this and was told all queen size rooms are two single beds pushed together. I believe if you order a queen size bed it should be a queen size bed and not two single beds making up the size. Also I found the receptionist not very friendly.

Very well organised from check in to breakfast all went very smoothly- rooms are modern we had a suite which was lovely

The staff were pleasant but clearly stressed. On our first morning, we went for breakfast and were told by a member of staff to sit and wait to be served at our table due to Covid rules. We waited whist watching others come in after us who served themselves. After dutifully waiting for some time I asked another member of staff what was happening. They said we had been misinformed and should have served ourselves except for hot food which we had to go and cue for. There was no table service. We booked into the gym, steam, and sauna and we were told that we would be alone for our allocated hour. This is important during these Covid restrictions as there is only 1 single changing cubicle, one toilet, and one shower cubical. We were surprised to find that we were joined by a woman who had also been given a key to use the gym. We booked again for the second day and this time another couple walked in on us while my wife was showering and I was in the steam room. They had been given a key halfway through our hour. We gave up got out and went down for breakfast to find it was canceled due to a burst pipe in the kitchen. Nice building and a good room, but run like Faulty Towers.

Clean, well decorated rooms. Modern , fresh decor.

Novotel Manchester Centre is from the moment you enter a hotel that makes every effort to care for the customer.The staff are exceptionally pleasant and helpful.The rooms are top notch.The heating is very good. The TV reception is very good and the WiFi as well. The food choice is very good and the service spot on.Thanks to the management and staff for making my stay very enjoyable

Wonderful stay in this great hotel located in the heart of the city. Highly recommended! Very professional staff and great lobby. Can't wait to return once the lockdown is over to enjoy it more. I have nothing else to say but the bloody thing asks me to keep typing:D