Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,480 reviews

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Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,480 reviews

TripAdvisor Rating  4.0/5  2,307 reviews

Certificate of excellence 2024

Great location and priced well.

TripAdvisor rating 3.0/5

Tom_j_s_91 TripAdvisor review

The hotel itself is very clean, and the bar area has a modern and stylish vibe, which made for a nice place to relax in the evening. The staff were welcoming and helpful throughout our stay. However, the rooms are on the smaller side, which may not be ideal if you're staying for an extended period or if you have a lot of luggage. They were well-maintained and functional, but a bit more space would have made the stay more comfortable. One of the biggest downsides was the parking situation. The car park is extremely expensive and very tight to maneuver in. It’s worth noting that the hotel doesn’t own the car park, which means they have limited control over the pricing and layout. However, for guests driving in, this can be frustrating. Overall, it’s a good hotel in a central location with a clean and modern feel. Just be mindful of the room size and parking costs when planning your stay.

Dear Tommy S, Thank you for sharing your feedback regarding your recent stay at Novotel Manchester Centre. We are pleased to hear that you appreciated our great location, cleanliness, and the welcoming service from our staff. It is always our aim to provide a modern and stylish environment for our guests. We acknowledge your concerns regarding the room size and understand that it may not suit everyone, especially for longer stays or those with ample luggage. Your insights regarding the parking situation are also valued. While we strive to provide our guests with a smooth experience, we do recognize the limitations posed by the external parking facility, including pricing and maneuverability. We appreciate your understanding and thank you for your constructive feedback. It helps us to continually improve our services for all our guests. Best regards, Alexandra Panta Operations Manager

Great city centre hotel

Customer review rating 4.5/5

Julie Families - Confirmed reviews ALL

The room was perfect for the three of us, lovely and clean and warm. Great location for everything we needed to do.

Dear Julie, Thank you for your wonderful feedback and we are delighted to hear that you enjoyed your stay and found the room to be perfect, clean, and warm. It's great to know that our location was convenient for your needs and your comments related to breakfast are dully noted as we always work towards improving our services.. We look forward to welcoming you back soon. Best regards, Alexandra Panta Operations Manager

Great stay

Customer review rating 4.5/5

Hl Families - Confirmed reviews ALL

The location is close to lots of transport and restaurants. The breakfast was great. The room was spacious and well equipped, Check out is nice and late compared to other hotels. The only weird thing was the separate toilet with no sink in a boring little cupboard .

Dear HL, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our location, breakfast, and room facilities. We value your comments regarding the toilet setup and will take them into consideration for future improvements. We look forward to welcome you back. Best regards, Alexandra Panta Operations Manager

Novotel Dickinson street Manchester

TripAdvisor rating 4.0/5

eusolution11 TripAdvisor review

The rooms are well spaced, colourful and clean carpets, quality breakfast and big smart televisions. The janitors poor spoken English was noticed by my children though was not a problem for me as I got them clean our rooms when needed. A touch of luxury and good value for my money

Dear eusolution11, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious and vibrant rooms, as well as our quality breakfast offerings. We appreciate your understanding regarding our staff's communication skills, and we will continue to support our team in enhancing their language proficiency. We look forward to welcoming you back for another luxurious experience. Best regards, Alexandra Panta Operations Manager

Terrible Stay

Customer review rating 0.5/5

Trish C. Couples - Confirmed reviews ALL

The hotel room was dirty , stained carpets as well as the lounge ( i have photos) cold, not enough bedding. Woken up tot he Fire Alarm at midnight, false alarm the staff didnt know how to reset the alarm to after 1.5 hrs in the rain outside we got sent back to our room with the alarm still going off.

Dear Trish C., Thank you for sharing your feedback. I am truly sorry for the disappointing experience you had during your stay with us. Cleanliness, comfort, and efficient handling of emergencies are priorities for us, and it is clear we fell short in meeting these standards. Your concerns regarding the room's condition, insufficient bedding, and the fire alarm incident have been noted and will be thoroughly addressed with the relevant teams to prevent such occurrences in the future. We hope to welcome you back in the future for an improved experience. Kind regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,023 reviews 9.3/10 Location
  • 1,243 reviews 7.3/10 Room
  • 1,272 reviews 8.9/10 Service
  • 24 reviews 5.3/10 WiFi
  • 566 reviews 7.5/10 Cleanliness
  • 498 reviews 8.3/10 Breakfast
  • 150 reviews 9.2/10 Bar

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