Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,292 reviews

Sofitel London St James - Image 1
Sofitel London St James - Image 2
Sofitel London St James - Image 3
Sofitel London St James - Image 4

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,292 reviews

TripAdvisor Rating  5.0/5  519 reviews

Certificate of excellence 2024

100% recommended!!

TripAdvisor rating 5.0/5

CristinaER92 TripAdvisor review

Amazing experience in this hotel! First at all, the location, literally less than 5 minutes walking to most of the main sights of London! The main areas are well cared and cleans as well as the rooms. Rooms are cozy, clean and well equipped. Impossible not to mention the comfort of Sofitel’s beds… the best!! But the best of all is the staff! All of them really attentive, nice and professional. Special mention to the restaurant/breakfast team!

lovely!

Customer review rating 5.0/5

Pat R. Couples - Confirmed reviews ALL

very calm and comfortable; wonderful staff

Dear Mr R., Thank you for sharing your feedback about your recent stay at Sofitel London St James. We are thrilled to hear that you had another enjoyable visit with us. Your kind words are greatly appreciated and will undoubtedly inspire our team as we continue striving to enhance the quality of our services. Please accept our apologies for any inconvenience you experienced with the breakfast service, and thank you for your understanding and patience. We look forward to welcoming you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Wonderful

TripAdvisor rating 5.0/5

Mihai A TripAdvisor review

This is the best hotel that I have visited so far. The attention to detail even before you arrive in the hotel is something else. The team is so professional and caring that you almost forget you are in a hotel. The rooms are lovely, the placement as well and the restaurant is a masterpiece. Thank you Jasmine for the warm welcome and Lucas for your help at my departure.

Greta location - great service

Customer review rating 4.0/5

P Business - Confirmed reviews ALL

room was nice and well funished

Dear Mr G., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Excellent stay

Customer review rating 5.0/5

Barb Families - Confirmed reviews ALL

The Sofitel St.James always goes above and beyond —especially around the holiday.

Dear Mrs S., We very much appreciate your feedback regarding your recent family stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 949 reviews 9.8/10 Location
  • 1,025 reviews 8.7/10 Room
  • 1,746 reviews 9.6/10 Service
  • 8 reviews 6.8/10 WiFi
  • 401 reviews 8.1/10 Comfort
  • 381 reviews 9/10 Breakfast
  • 325 reviews 9.4/10 Vibe
  • 304 reviews 8.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in London