Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,272 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,272 reviews

TripAdvisor Rating  4.8/5  584 reviews

Certificate of excellence 2025

Best location in London

TripAdvisor rating 5.0/5

Husam A TripAdvisor review

‏can definitely say very loudly and clearly the Sofitel London St James Hotel I can definitely say very loudly and clearly the Sofitel London St James Hotel is a 7 Stars and more. I have really felt home. Every one is smiling and all are happy. So team helpful they do everything possible to deliver your wish. ‏This mean they have best HR team are there working very smart with Ms. Marie-Paule Nowlis the wonderful General Manager. ‏I did mention that to all my friends and relatives. ‏That was my first time to visit London since more than 20 years, I am so glad to select your hotel. I have promise my family to bring them back soon. ‏Kindly pass my best regards to everyone in this Luxurious and wonderful Sofitel London St James Hotel and looking to see you all in good health and wealth.

The Best location in London

Customer review rating 5.0/5

Husam A. Business - Confirmed reviews ALL

I can definitely say very loudly and clearly the Sofitel London St James Hotel is a 7 Stars and more. I have really felt home. Every one is smiling and all are happy. So team helpful they do everything possible to deliver your wish. This mean they have best HR team are there working very smart with Ms. Marie-Paule Nowlis the wonderful General Manager. I did mention that to all my friends and relatives. That was my first time to visit London since more than 20 years, I am so glad to select your hotel. I have promise my family to bring them back soon. Kindly pass my best regards to everyone in this Luxurious and wonderful Sofitel London St James Hotel and looking to see you all in good health and wealth.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the entire team were delighted that they were able to play their part to help ensure such a memorable visit to London after all these years. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you and you family again in the near future. Best wishes Sally-Ann Jenkinson Director of Guest Experience Sally-Ann Jenkinson Director of Guest Experience

Sofitel St James Hotel

TripAdvisor rating 5.0/5

Kevin C Couples - TripAdvisor review

Beautiful hotel in a great locations. Staff were second to none. My husband and I felt so well taken care of and welcome! It was truly one of the loveliest hotel experiences we have ever had. We really enjoyed an evening night cap with the fantastic bar and their very friendly staff. The location was a pleasant walk to Piccadilly Circus and Buckingham Palace . It was a wonderful stay and experience. We hope to go back again next year.

Bonjour, Thank you for this great review. We are truly honoured by your kind words about your stay at Sofitel London St James. It is heartwarming to hear that you found our teams attentiveness contributed to the exceptional experience you both enjoyed. We are delighted that the ambience and hospitality of St James Bar left a lasting impression, enhancing your visit with us. The central location of our hotel, within walking distance to many major attractions is something we are proud of, and it is great to know that you appreciated this convenience. We look forward to seeing you again on future occasions. Merci Marie-Paule Nowlis, General Manager

Time of our lives!!!

TripAdvisor rating 5.0/5

Vasiliki C TripAdvisor review

We had the most wonderful stay at the Sofitel st James celebrating our birthdays and we were blown away by happiness every single moment!!! This beautiful hotel adds to all the values of hospitality,elegance,warmth, luxury, effortlessly as all the teams across the hotel work in perfect harmony and it's so obvious everyone loves what they do and deliver experiences really personal and unforgettable!!! We can't thank you enough!!!

Bonjour, Thank you for sharing how much you enjoyed your visit. We sincerely appreciate your kind words regarding your recent stay with us. We are delighted that you enjoyed the exceptional hospitality, elegance and luxury that we strive to provide. It is wonderful to hear that our team delivered such a memorable experience for your special celebration and we hope to welcome you back again soon for another unforgettable stay. Merci, Marie-Paule Nowlis, General Manager

Wonderful Stay

TripAdvisor rating 5.0/5

Connector592057 TripAdvisor review

Stayed in Prestige Suite. Super comfortable, spacious, and well decorated. Excellent service. Location is ideal for walking to many major sites. Just a few blocks from Trafalgar Square and Piccadilly Circus. Easy walk to Westminster Abbey and Big Ben.

Bonjour, It is a pleasure to receive your positive review and we are thrilled that you had such a wonderful stay with us at Sofitel London St James. We are pleased that you found the Prestige Suite so comfortable and we are delighted to advise that these spacious suites are being transformed by acclaimed designer Pierre Yves Rochon. Our team takes great pride in delivering exceptional service and we're delighted that this was evident during your visit. It is wonderful that our central location contributed to the convenience and enjoyment of your London adventures, with many of the city's iconic landmarks within comfortable walking distance. We hope to have the pleasure of seeing you again soon. Merci Marie-Paule Nowlis, General Manager

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Other web-users rate our hotel

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  • 378 reviews 8.9/10 Breakfast
  • 358 reviews 9.5/10 Vibe
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