Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,196 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Phantom of the Opera Afternoon Tea

  • Luxury Spa to rejuvenate the body and mind

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  3,196 reviews

Customer review rating 5.0/5

Melisa R. Couples - Confirmed reviews ALL

Great location for taking part in the London Landmarks Halfmarathon. Lovely room with a glorious bed.

Bonjour, Thank you for your positive feedback regarding your recent stay. We are delighted that our prime location and the comfort of our Sofitel MyBed met your expectations. Well done in participating in the half marathon and we hope to see you again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Colin R. Families - Confirmed reviews ALL

Very enjoyable stay. The receptionist Georgie or Georgia was excellent, very welcoming and great service. Really appreciated the extra special touches that you gave us as we were celebrating our wedding anniversary during our stay. We enjoyed the quietness of the room despite being in the centre of London. 5 star luxury and service and looking forward to returning later in the year.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit for such a special occasion. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Tim A. Couples - Confirmed reviews ALL

From the moment we arrived are were welcomed by the front of house team, the wonderful room upgrade through to the late night drink in the bar - everyone was incredibly smiley and couldn't have been more helpful. Just a one-night stay (second visit) so didn't get a chance to try out the spa or the restaurant, but I can definitely recommend this great central London hotel.

Bonjour, Thank you for sharing your lovely experience at Sofitel London St James. We’re thrilled to hear that our team made you feel so welcome and that you enjoyed your room upgrade as a valued ALL member. It’s especially pleasing to know that you appreciated the service at St James Bar. We look forward to welcoming you back soon for a longer stay, so you can take full advantage of our Sofitel Spa and dining experiences on your next visit. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Carl W. Couples - Confirmed reviews ALL

From the moment you walk into this hotel you receive great service - always. Always a firm favourite.

Bonjour, Thank you for your kind words regarding your experience at Sofitel London St James. We are delighted to hear that our service continues to meet your expectations and that you consider us a firm favourite whenever visiting London. Thank you for your continued loyalty and we look forward to welcoming you back again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 4.5/5

John P. Friends - Confirmed reviews ALL

Did not use all facilities but great hotel

Bonjour, Thank you for your kind words regarding your recent stay here with us at Sofitel London St James. We are delighted to hear that you found our hotel to be excellent and enjoyable. We hope to welcome you back soon for a longer stay so you may experience more of our facilities. Regards Sally-Ann Jenkinson Director of Guest Experience

Other web-users rate our hotel

  • 928 reviews 9.9/10 Location
  • 1,002 reviews 8.5/10 Room
  • 1,688 reviews 9.6/10 Service
  • 6 reviews 8.6/10 WiFi
  • 370 reviews 9.5/10 Vibe
  • 368 reviews 8.2/10 Comfort
  • 347 reviews 9.3/10 Breakfast
  • 285 reviews 8.6/10 Food

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