ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,106 reviews

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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,106 reviews

TripAdvisor Rating  4.0/5  2,632 reviews

Everything I needed for my short stay

Customer review rating 5.0/5

Martin E. Friends - Confirmed reviews ALL

Excellent service, highly recommend

Dear Martin, Thank you for your positive feedback! We are delighted to hear that our service met your needs during your stay. Your recommendation is greatly appreciated and we look forward to welcoming you back in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Great location. Good breakfast. Helpful staff

Customer review rating 4.0/5

Jacqui W. Families - Confirmed reviews ALL

Comfy hotel, just across the road from the Albert Dock. Good breakfast. Friendly staff.

Dear Jacqui, Thank you for your kind words regarding our location, breakfast and staff. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable. Your feedback is greatly appreciated. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Stay

TripAdvisor rating 3.0/5

Nicola E TripAdvisor review

Positives - Comfortable bed & pillows, Cheap parking. Negatives - Weird smell in room, air con and sink tap smelled of sewage when using, Room looking very tired, knocking sound coming from upstairs every night, noisy hotel & the door very heavy to open. Ok for the price we paid, but won’t be staying again.

Dear Nicola, Thank you for your feedback regarding your recent stay. We are pleased to hear you found the bed comfortable and appreciated the affordable parking. However, we sincerely apologise for the unpleasant odours and the disturbances you encountered. Your comments concerning the room's condition and noise levels have been noted and we will take them into consideration for future improvements. We hope to provide a more satisfactory experience for our guests in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Very central and quiet

Customer review rating 4.0/5

Martin Families - Confirmed reviews ALL

Good hotel for the money paid.

Dear Martin, Thank you for your positive feedback. We are delighted to hear that you appreciated our central location and found value in your stay. We have noted your comments for future improvements. We hope to welcome you back soon for another enjoyable experience. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Good stay

Customer review rating 5.0/5

Duncan Couples - Confirmed reviews ALL

Friendly staff clean room well serviced

Dear Duncan, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our staff friendly, as well as your room clean and well serviced. Your satisfaction is our priority. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,364 reviews 9.6/10 Location
  • 3,405 reviews 5.9/10 Room
  • 2,457 reviews 8.4/10 Service
  • 45 reviews 4.5/10 WiFi
  • 1,866 reviews 3.8/10 Comfort
  • 1,488 reviews 6.9/10 Cleanliness
  • 1,241 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.