Mercure Берлин Пункт Чарли

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Mercure Берлин Пункт Чарли 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 374

сертифицированный отель ALLSAFE

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Описание

Особенности отеля

  • Отель с сертификатом ALLSAFE

  • Люксы и номера площадью 30-80 м², многие - с балконом или террасой

  • В нескольких шагах от Чекпойнт Чарли, Фридрихштрассе и Жандарменмаркт

  • Отель, свободный от курения (часть номеров - с балконом/террасой)

  • RELAX - еда, напитки и Вы. Вино, мясное ассорти и закуски

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Расположение отеля

Mercure Берлин Пункт Чарли

Schuetzenstrasse 11
10117 БЕРЛИН
Германия

Телефон +49 30 206320

Факс +49 30 20632111

Контактный адрес электронной почты

  • Kochstrasse:  M129 Kochstrasse

  • Leipziger Strasse:  148 Leipz./Fried.str

  • S9, S5:  S9, S5 FRIEDRICHSTRASSE

  • U2:  U2 STADTMITTE

  • U6:  U6 KOCHSTRASSE

  • На самолете

    BERLIN TEGEL На расстоянии 11 км / 6,84 миль

  • На самолете

    SCHOENEFELD На расстоянии 29 км / 18,02 миль

  • На автомобиле

    DREICK TREPTOW На расстоянии 15 км / 9,32 миль

  • На автомобиле

    PRENZLAUER CHAUSEE На расстоянии 10,9 км / 6,77 миль

  • На автомобиле

    TEMPELHOFER DAMM На расстоянии 4,9 км / 3,04 миль

  • На поезде

    BERLIN OSTBAHNOF На расстоянии 6 км / 3,73 миль

  • На поезде

    S-BAHN FRIEDRICHSTR На расстоянии 1,7 км / 1,06 миль

GPS:52.508738, 13.393399

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Парковка
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар

RELAX - FOOD, DRINKS & YOU

Расслабьтесь и насладитесь вкуснейшими напитками и блюдами. Отдых подарит вам вдохновение, новые идеи, продуктивные решения и беседы.

Наши номера

В 4-звездочном отеле Mercure Отель энд Резиденц Берлин Чекпоинт Чарли представлены одноместные номера, просторные номера, номера Privilege, апартаменты и люксы Privilege. Во всех 139 номерах есть кондиционер и доступ к Отдыхайте у нас вместе с детьми и экономьте! Бесплатный завтрак и проживание для одного ребенка до 11 лет в номере родителей. Детям предоставляется скидка 50% на завтрак.

Отзывы наших гостей

Отзывы наших гостей о
Mercure Берлин Пункт Чарли

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.6/5  Отзывов: 1 374

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 822

Сертификат качества 2022

Отличный завтрак. Но запутанный отель как тунель

Примечание: отзывы клиентов 3.5/5

А. Семьи - Проверенные отзывы - ALL

Отличный завтрак(скрембл, бекон, панкейки). В отеле много лифтов в разных сторонах, и из-за этого он запутанный. Персонал приветливый. Спа маленькое, две сауны. Бассейна нет. Отель в бывшем подъезде.

Dear Ms. P., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for the positive remarks on the breakfast, and also for your critique. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Все замечательно.

Примечание: отзывы клиентов 5.0/5

Max S. Семьи - Проверенные отзывы - ALL

Все было замечательно. Большое спасибо что помогаете украинцам!

Dear Mr. S., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed your overall stay with us. On behalf of my team, I would like to thank you for highest marks in nearly all categories. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Примечание: отзывы клиентов 3.5/5

Olga Пары - Проверенные отзывы - ALL

Номер выглядит отлично все новое Чистый и просторный номер. Ванная очень большая с подогревающимся полом- просто супер Но есть несколько неудобств- подушки очень плохие, одеяла маленькие, кравать на двоих-просто сдвинули две кровати рядом , очень не удобно Шампунь, мыло, чай, сахар - положили только в первый день и не добавляли вообще. не было кондиционера для волос, шапочки для душа. завтраки вкусные с горячими блюдами, но однообразные эти моменты немного огорчили и испортили впечатления от гостиницы.

Dear Ms. S., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Not a positive experience.

Примечание: Tripadvisor 2.0/5

Stefano B Деловые путешественники - Реальные отзывы TripAdvisor

Old fashioned hotel. No restaurant, no bar during the day, no frigo bar, no slippers no towel for the floor in the bathroom. Bath was not correctly clean (some garbage in the basket). It was not possible to order room service. NOT A REAL 4 STARS....Bad experience for a Mercure chain hotel. Positive things ( staff was kind and position is ok. I must come back in Berlin next month, but I will choose another hotel.

Dear Stefano B, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with our hotel, our service and the house-keeping in particular did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke, General Manager

Wonderful location and comfortable hotel

Примечание: Tripadvisor 5.0/5

Calvin T Реальные отзывы TripAdvisor

The hotel is convenient located near the historical Checkpoint Charlie and there are several cafes and supermarkets nearby. Rooms were nice and clean, really huge as we booked the 2 bedroom apartment.

Хороший выбор

Примечание: отзывы клиентов 4.5/5

Alex Деловые путешественники - Проверенные отзывы - ALL

Достаточно хороший выбор. Почти центр города, очень внимательный квалифицированный персонал!

Dear Mr. K., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel & Residenz Berlin Checkpoint Charlie, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Хорошее расположение

Примечание: отзывы клиентов 5.0/5

Р. Деловые путешественники - Проверенные отзывы - ALL

Тихо, уютно, вежливый персонал

Dear Mr. R., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Enjoyable stay

Примечание: Tripadvisor 4.0/5

Cardiffgal62 Реальные отзывы TripAdvisor

Central location within walking distance of major sights, plenty of restaurants/cafes nearby. Bed extremely comfortable and room very quiet. Breakfast excellent and breakfast room not too busy. Staff very helpful. An enjoyable stay.

Fantastic hotel downtown Berlin

Примечание: Tripadvisor 5.0/5

martialfaure Solo travel - Реальные отзывы TripAdvisor

Fantastic hotel downtown Berlin. Extremely friendly staff at reception. Very comfortable rooms , large bathroom , excellent beds. Metro nearby, Bars and restaurant very cosy . I do highly recommend this hotel.

Комфортное пребывание

Примечание: отзывы клиентов 4.0/5

Д. Деловые путешественники - Проверенные отзывы - ALL

Было уютно, тепло, достаточно тихо, вкусные завтраки, приятный сервис. Единственное, что хотелось бы добавить, это тапочки. Так как не было возможности ходить по номеру и в ванную тапочках, а также в коридор нужно было обувать свою обувь, в которой приехал.

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke Assistant Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Хорошее расположение

Примечание: отзывы клиентов 4.0/5

Deniss Семьи - Проверенные отзывы - ALL

Впечатления - позитивные.

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Schulz Front Office/Guest Relations

Nice hotel & location for a first Berlin discovery

Примечание: Tripadvisor 5.0/5

Manu P Реальные отзывы TripAdvisor

Centrally located near main attractions and lots of public transports options... You can start your discovery from here easily and the surroundings are quiet later at night Rooms are clean & spacious, personnel is kind and helpfull and the breakfast nice to start the day. What else... ?

Relaxing weekend in Berlin

Примечание: Tripadvisor 5.0/5

Globetraveller898 Реальные отзывы TripAdvisor

I really like Germany. I feel very good every time I go there. Mercure contributes a lot to this feeling of well-being. I enjoyed a warm welcome and attentiveness from the staff, who met all my expectations. I thank them all. I had a great time in Berlin. A relaxing weekend where I went sightseeing. Every time I return to my room to rest, I feel like I am at home. Thank you!

Dear Globetraveller898, happy to read that you like Berlin and you felt home in our hotel. That is what we are working for. Always welcome, sincerely Ulrike Bock, General Manager

Nice stay in difficult times

Примечание: Tripadvisor 5.0/5

thegermantraveller Реальные отзывы TripAdvisor

Covid times traveling a "new experience"... Carefully implemented safety protocols made as feel save and excellent service was offered at any point from a great team. Nice location in the heart of Berlin, highly recommended...

Dear thegermantraveller, Thank you for your kind words. We are happy that you felt safe with us. Maybe see you soon? All the best. Jessica, Guest Relations

Супер Локация на историческом пункте Чарли.

Примечание: отзывы клиентов 4.0/5

Анонимно Пары - Проверенные отзывы - ALL

Приятный персонал, просторный номер, вкусный завтрак , сауна и фитнес были закрыты из-за короны вируса.

Another excellent stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie

Примечание: Tripadvisor 5.0/5

Steve H Реальные отзывы TripAdvisor

Second stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. Great location, friendly & helpful staff, well-appointed rooms and a cosy bar! The hotel is situated in a pleasant, quiet area but with walking distance of many attractions, shops, cafes, bars, restaurants and transport options.

Thank you so much for the excellent rating and the great remarks. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Ulrike Bock General Manager

non expected bad experience

Примечание: Tripadvisor 2.0/5

Connector276175 Семьи - Реальные отзывы TripAdvisor

Im a loyal member - of Accor chain - enouph space and good organized with special details Mercure Check point also located 10 of 10 points Been staying for a weekend - quite short - second day 100 Eur disappeared from the closed safe in my room .I been paying by card everywhere - so it was easely to check - also when tryed to open safe - I coildnt open for few times -been shown mistake .When reported to the main hotel manager - told we can check it just on Monday .I regret didn`t call police - as it nobody entered my room - means cleaning staff can open safes somehow .

Thank you for being our guest and for informing us about your presumption about your valuables in the safe. We apologize sincerely for any inconvenience and we would like to assure that we have checked the room carefully including the check of the room and safe lock. We are glad to inform you that we could not find any indicators that any unauthorized person has entered your room during your stay. Again I would like to strive that the wellbeing and safety of our guests are our highest concern and that we are very sorry for the inconvenience. We would be happy to welcome you again as our guest and your next visit will be as pleasant as the previous one.. Best regards, Ulrike Bock General Manager

Nice hotel

Примечание: Tripadvisor 5.0/5

neilsvs2020 Деловые путешественники - Реальные отзывы TripAdvisor

Convenient location for business and sight seeing in Berlin, right next to Check Point Charlie. Lots to see and do right on the doorstep all within easy walking distance. Friendly staff look after guests and the breakfast buffet.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the lovely remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Jessica Matschke Assistant Manager

Large apartment room in great, quiet location.

Примечание: Tripadvisor 5.0/5

TonyF284 Реальные отзывы TripAdvisor

Very nice apartment room. LOTS of space. Quiet location. Sunday night stay and we parked on street, just outside entrance door. Short walk to Checkpoint Charlie and restaurants. Wonderful breakfast. Would definitely stay here again for a longer stay.

Thank you very much for the stellar review and the great feedback. I am very pleased that you rated us highest and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again for a longer stay. Best regards, Jessica Matschke Assistant Manager

Nice hotel

Примечание: Tripadvisor 5.0/5

W4Familywilltravel Семьи - Реальные отзывы TripAdvisor

Big rooms Great service bar / reception areas Nice location for sightseeing - cafes / Lidl / coffee shops / Underground all very close by. Lots of info pre-trip from the hotel itself and the website linked to tourist info too

Thank you so much for the excellent rating and the great remarlks on the service. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke Assistant Manager

Последние отзывы: 20

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