ibis Sao Jose dos Campos Dutra 3 stars

Customer review rating (ALL Rating) 4.3/5 2,018 reviews

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Description

Hotel extras

  • The hotel is a 15-minute drive from Frederico Ozanam Bus Terminal

  • Located in front of Vale Sul Mall

  • Exit to the Tamoios, Carvalho Pinto and Pres. Dutra Highways.

  • Event room for up to 100 people with WiFi. Valet parking available.

  • 47 miles from Guarulhos International Airport (GRU)

Our accommodation(s)

Hotel location

ibis Sao Jose dos Campos Dutra

Avenida Cidade Jardim 101, Jardim Satelite, SAO JOSE DOS CAMPOS - SP
12231675 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.21383, -45.8911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The ideal feel-good choice. A tasty menu of traditional cuisine with Chef Rodrigo Santos in command. It is a pleasure to welcome you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,018 reviews

TripAdvisor Rating  3.5/5  763 reviews

Uncleaned room

Customer review rating 2.0/5

Franz S. Families - Confirmed reviews ALL

When I got to the room I found some cut nails on the floor, I told reception and they told me they would clean it. When I returned I noticed that they cleaned the floor but only the most exposed region, because I found more nails under the table that I had not noticed before. Due to this situation I have serious doubts about the cleaning procedures in that hotel. Finding clipped nails in the room is totally disgusting.

Dear Lucas Agustin S. A., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Dutra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ok

Customer review rating 3.5/5

Erickson Business - Confirmed reviews ALL

Good place but short place but ok

Dear Erickson Aldori De Q., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lugar tranquilo

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Atendentes hospitaleiros.

Dear Cristiane Soares Dos S., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Everything is paid

Customer review rating 0.5/5

Bruno Business - Confirmed reviews ALL

Horrible. I have never been to a hotel where the bare minimum is offered and everything is paid for. I have never paid for a second guest in a room neither for an additional towel!

Dear Bruno Giovanetti De M., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Dutra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, good stay

Customer review rating 5.0/5

Clovis Families - Confirmed reviews ALL

Very good.

Prezado Sr. Clovis, Gostaria de agradecê-lo pelo tempo dedicado em avaliar nosso hotel. Aproveito para colocar-me à disposição sempre que necessário. Atenciosamente Tatiana Pelucio Subgerente

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Other web-users rate our hotel

  • 382 reviews 8.9/10 Location
  • 771 reviews 4.8/10 Room
  • 652 reviews 8.6/10 Service
  • 24 reviews 5.1/10 WiFi
  • 352 reviews 7.7/10 Breakfast
  • 291 reviews 5.8/10 Cleanliness
  • 9 reviews 2.3/10 Wellness Area
  • 5 reviews 8.6/10 Bar

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