宜必思尚品凯瑟琳酒店 3 星

客户意见评级 3.8/5 1,103 评论

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酒店其他优惠

除了诸多令人印象深刻的设施外,宜必思尚品凯瑟琳酒店还提供各种便利服务,包括免费室外停车场、租车服务台、行动不便人士设施、无线网络和大量方便的商务服务。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 酒店内无线网络
  • 泊车
  • 残疾人士的便利设施
  • 使用空调
  • 酒店使用的语言
  • 提前入住/延迟退房付费服务
  • 自助洗衣店
  • 礼品店/报亭 (附近)
休闲和活动
  • 室外不加热游泳池
  • 护理
  • 9洞高尔夫球场 (附近)
  • 红土网球场 (附近)
  • 自行车租赁 (附近)
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
商务服务
  • 会议酒店
  • 配有客服人员的商务中心
  • 提供复印/打印服务 (附近)

酒店位置

宜必思尚品凯瑟琳酒店

塞浦路斯街 9 号
0850 凯瑟琳
澳大利亚

电话: +61889721744

传真: (+61)8/89722790

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • 乘飞机

    KATHERINE 达到 20公里 / 12.43 英里

  • 乘飞机

    KATHERINE TINDAL 达到 20公里 / 12.43 英里

  • 乘直升机

    KATHERINE AIRPORT 达到 20公里 / 12.43 英里

GPS :-14.472705, 132.290754

我们的客房

宜必思尚品凯瑟琳酒店的客房拥有现代风格的宽敞设计,是一天漫长的探索之旅结束后舒适的静养之所。这家时尚凯瑟琳酒店的客房提供最多可容纳三人或四人的各种配置。 每间客房都配备舒适的寝具、现代风格的套间浴室、空调、咖啡和茶器具以及可收看两个免费内播电影频道的液晶电视。家庭房还提供厨房和洗衣设施。

标准房,1 张大床和 1 张单人床非合约照片

  • 最多人数: 3
  • 景色: 位于花园旁边 *

* 视情况而定

  • 咖啡/茶器具
  • 直拨电话

豪华房,配备 1 张大床和 1 张单人床非合约照片

无障碍房间
  • 最多人数: 4
  • 景色: 位于花园旁边 *

* 视情况而定

  • 咖啡/茶器具
  • 直拨电话

豪华房,配备 1 张大床和 1 张单人床非合约照片

无障碍房间
  • 最多人数: 4
  • 景色: 位于花园旁边 *

* 视情况而定

  • 咖啡/茶器具
  • 直拨电话

带 1 张大床和 2 张单人床的家庭房非合约照片

  • 最多人数: 4
  • 景色: 位于花园旁边 *

* 视情况而定

  • 咖啡/茶器具
  • 直拨电话
客房

酒店餐厅和酒吧

GALLOPING JACKS

美食类型: 小酒馆/小餐馆

Restaurant is closed temporarily until further notice.

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

RUSTYS

非合约照片

我们氛围休闲的鸡尾酒吧拥有配备空调的舒适环境或室外环境。

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日


宜必思尚品凯瑟琳酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 3.8/5

1,103 评论

tripadvisor

TripAdvisor 评级 3.0/5

628 评论

位置不错,住得一般

客户意见评级 3.0/5

Anny Y. L. 家庭住宿 - 05/04/2021 所有已确认评论

除了家庭房以外(卫生间翻新过),其他的豪华房里的设施都太陈旧了,只能算一般的标准房。卫生间太小,淋浴花洒水小到洗不干净头发,空调噪音太大,气味太难闻。实在不符合“豪华”两字

尊敬的 Yan L.: 十分感谢您花时间告诉我们有关您在 ibis Styles Katherine 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Ibis Styles,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Tony Pallotta General Manager ibis Styles Katherine

Outstanding Service in Katherine

Tripadvisor 评级 5.0/5

gary00711 Business - 23/11/2020 经 TripAdvisor 认证的评论

greeted by the general manager on arrival. It was late on a Sunday night. Air-con was already on in the room, 2 bottles of water and a nice gift. Outstanding customer service. Big rooms. nice walking distance into town lovely, helpful staff, well presented grounds. The only place I would stay at in katherine

Dear Gary We very much appreciate your comments regarding your stay at the ibis Styles Katherine, I also appreciate the feedback in reference to the service you received at check-in and beyond. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine 08 8972 1744

Nice and friendly team.

Tripadvisor 评级 4.0/5

oliveryoung1 Business - 25/10/2020 经 TripAdvisor 认证的评论

Disappointing not having the restaurant open. It is an important part of your service to customers. As I stay for a few days every month I hope that next month full service is restored. Thank you. See you soon.

Dear Oliver We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologize that our restaurant remains closed following our recent re-opening, it is our intention to have full service in the new year following a major refurbishment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine 08 8972 1744

Great location

Tripadvisor 评级 4.0/5

Merete C 21/09/2020 经 TripAdvisor 认证的评论

Housekeepers had not emptied a full bin from the previous guests., A very serious breach of the Covid 19 restrictions. Only 1 tiny soap and 1 shampoo for 2 people. The friendly Indian receptionist went to our room to pick up the bin, The bathroom needs an upgrade. Dark brown towels with bleach markings.

Dear Merete Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your observations, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine T. +61(8) 8972 1744 M. +61 (0)433 280 888 9 Cyprus Street – Katherine NT 0850 - Australia all.accor.com

Two day work stay

Tripadvisor 评级 3.0/5

656post4sue Business - 24/07/2020 经 TripAdvisor 认证的评论

Accessing the property was challenging as a pin number is needed to open the security gate and you have to telephone reception on arrival which took a couple of attempts for it to work. Reception was welcoming and appropriately COVID-19 sanitary. Parking for one vehicle is at the room door. I shared with a work colleague a room with a queen bed and a single. The room was spacious with a bar fridge, kettle, 2 mugs and 2 water glasses, flat screen TV, a desk and one desk chair - not two. We were provided with 2 x bath towels, 1 hand towel, 1 face washer and a bathmat. When 2 people are booked in one has to wonder why only 1 hand towel and 1 face washer? Take your own toiletries as only one shower gel and shampoo were provided. On check in, I was informed to contact them if we needed more of anything. However, champagne glasses were not able to be supplied when requested. The bathroom is small with no bath. We had to run the hot water for a long time to get warm water, otherwise standard fit out. The beds and pillows etc. were comfortable. There is a few chairs and tables scattered around the outside lawn/garden area for general use but none dedicated to your room. The rooms are not soundproof, we could hear someone snoring (through the brick wall) on one side and lively discussion coming from the room on the other side so one of our nights were not the most peaceful. Being on the Stuart highway, just on outskirts of town, there is constant traffic noise to a greater or lesser degree most of the time. Check out was easy however, the invoice that was emailed to me didn't arrive and I had to telephone for it to be resent which it was. Unfortunately, the hotel had only recently re-opened after COVID restrictions and the restaurant/bar was not open so unable to use this with the Accor discount.

Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your observations, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine T. +61(8) 8972 1744 M. +61 (0)433 280 888 9 Cyprus Street – Katherine NT 0850 - Australia all.accor.com

Back in business

Tripadvisor 评级 5.0/5

m0nd0chuck 12/07/2020 经 TripAdvisor 认证的评论

We understand that the hotel is just getting back to "normal" after covid19, Staff were friendly and helpful - we even found a beautiful green tree frog out the front of the hotel. Room was comfortable but the shower took a while to heat up.

We acknowledge your recent review which has come to my attention. Please accept our sincere apologies that we did not meet your expectations during your recent stay at the Ibis Styles Katherine. We appreciate your comments as they are invaluable and will assist us to improve the image and services we need to create for our guests. Our aim is to ensure your experience is a memorable one and we are extremely sorry that we failed on this occasion. Following our recent 'soft opening' we are mindful that your experience had some shortcomings resulting from Covid19 imposed restrictions. I am available to discuss the matters you raised and welcome your call at any time. Warm regards Tony Pallotta General Manager Ibis Styles Katherine 08 -8972 1744

Travelling Through

Tripadvisor 评级 4.0/5

Michael L Family - 08/07/2019 经 TripAdvisor 认证的评论

Had to pay upfront which I found unusual, only place on our whole trip that required it. Not particularly cheap, but we were travelling at peak holiday times. Always found the hotel clean, safe and always get a good nights sleep.

Thank you for your feedback Michael L, We provide the prepaid option as it allows you to vacate the room even before the reception is opened in the morning. I am glad you had an enjoyable stay with us. Kind regards Imalka Maddumapatabendi General Manager ibis Styles Katherine

Back in Town

Tripadvisor 评级 4.0/5

peterbE715MR Business - 24/03/2019 经 TripAdvisor 认证的评论

It's always great to arrive in Katherine after the long drive from Darwin, to find a pleasant place to stay. Greeted by people who know you from previous visits. To have a room that is nice and cool when you enter, a cold beer and dinner.

Dear peterbE715MR, Thank you for your kind words and I am glad that our team keeps making you feel welcomed. kind regards, Imalka Maddumapatabendi General Manager

Excellent service from the team

Tripadvisor 评级 5.0/5

SleepyPete83 Business - 19/12/2018 经 TripAdvisor 认证的评论

I work in the industry and was on my way to Kakadu to also take on a position with Accor as a duty manager. I was greeted and assisted by Kylie and she was fantastic and had a great persona for the front desk. The gentleman whom also delivered my room service and the Gentleman that solved an overcharge issue promptly days after were also very professional and courteous. Well done to the team

Ibis Katherine

Tripadvisor 评级 3.0/5

 Bruce F Family - 04/11/2018 经 TripAdvisor 认证的评论

I have stayed at this property on many occasions. The property is getting old and tired. The aircon was set on lowest temp of 18 degrees and it never cooled the room all night. When we arrived in the late afternoon it was 38 degree and the aircond was not on so it struggled all night to cool the room. The staff was very helpful but beyond her control. The Restaurant meals were good and so was the breakfast - also helpful staff.

Dear Bruce F, Thank you for your feedback. Some of our older Air Cons are stuggling with the heat wave in Katherine. I am glad that the team managed to leave such a positive impression with you. Kind regards Imalka Maddumapatabendi General Manager ibis Styles Katherine

Good experience

Tripadvisor 评级 4.0/5

Road688917 Couples - 19/09/2018 经 TripAdvisor 认证的评论

Just a one night stay - Spacious well appointed clean room. Efficient and friendly reception including tour booking change. Good breakfast, good pool. Overall very good value and better than some reviews suggested.

Nice big rooms, disappointing restaurant

Tripadvisor 评级 3.0/5

sandymalkin Family - 19/09/2018 经 TripAdvisor 认证的评论

Room was big, clean and comfortable. Extremely disappointed with the buffet meal at restaurant. Fish cold, very few dishes to choose from, quality of food poor and very over priced. Pool also needed a good clean

Not as fancy as the reception area would suggest...

Tripadvisor 评级 3.0/5

Sightsee592304 Couples - 04/08/2018 经 TripAdvisor 认证的评论

Lack of furniture and general comfort on the terrace. There was a general tendency towards delapidation inside and outside. Otherwise OK. Nice service at the reception. No problems in storing our luggage.

Thank you for your feedback. We have an aging hotel and being in a remote location provides its own challenges. Nevertheless, every effort is made to maintain the property and gardens at the highest possible level. We are in the process of refurbishing all our guest rooms and have already completed 20 of our deluxe rooms. Thank you and I hope you give us another chance in the near future. Kind regards Imalka Maddumapatabendi General Manager ibis Styles Katherine

Nice large room and great staff

Tripadvisor 评级 4.0/5

_waldingmcclure Couples - 20/06/2018 经 TripAdvisor 认证的评论

The room was large and very clean. Staff were very good at reception and the woman in the front of the restaurant was lovely, she seemed to always be there and always smiling. The restaurant food was good and the buffet was good quality and plentiful in selection.

Thank you for your lovely feedback. Kind regards Imalka Maddumapatabendi General Manager ibis Styles Katherine

comfortable stay great manager

Tripadvisor 评级 4.0/5

jimbrigcycle2018 Couples - 25/04/2018 经 TripAdvisor 认证的评论

Overall although its a older hotel its tidy with lovely helpful staff. its located in quiet part of katherine away from night clubs and bottle shops. Older rooms refitted well. great breakfast at a great price

Dear jimbrigcycle2018, Thank you for sharing your feedback regarding your stay at ibis Styles Katherine. We are an older style property and I am glad that you experienced our efforts to maintain the hotel and ground at the highest possible standard. Above all I am very pleased that the team managed to leave such a positive impression with you. Thank you once again. Kind regards, Imalka Maddumapatabendi General Manager

Great Break away

Tripadvisor 评级 4.0/5

Karen M Family - 03/01/2018 经 TripAdvisor 认证的评论

Great Break away.from the norm. The only let down was no open onsite restaurant. How ever it was wet season. The on site mangers were very friendly and assisted with creating an awesome BBQ. Very much appreciated. Pool was a favorite.

Hi Karen M, Thank you for your feedback regarding your recent stay at the ibis Styles Katherine. I am glad that you enjoyed your stay and that we were able to assist you with. We look forward to welcoming you back in the near future. Kinds regards, Imalka Maddumapatabendi General Manager Ibis Styles Katherine

Christmas in Katherine

Tripadvisor 评级 4.0/5

Jen r Family - 29/12/2017 经 TripAdvisor 认证的评论

Our room was spacious, clean, excellent air conditioner. Manager was extremely helpful and attentive to ensure our stay was comfortable over the Christmas period. With the majority of businesses er. Closed within the town.

Anything but Stylish

Tripadvisor 评级 2.0/5

Terry1888 Couples - 28/11/2017 经 TripAdvisor 认证的评论

Rooms are small and pokey, dark and dismal. The hotel complex is of a 1970's utilitarian design, reminicent of Army barracks units, which is a real shame as there is more than enough land to make a really nice hotel. We had to keep our curtains closed (no natural light) as the rooms directly faced each other over a carpark. Some net curtains on the window would have helped to let some light in and give some sort of sense of privacy. The housekeeping staff really didn't want to be there. They never left the full complement of towels and toiletries and when we asked at Reception for items it did seem to be a bit too much trouble for them. Having asked for two bath towels we were later (2 hours later and at the third attempt) given one bath mat and one handtowel. Having said that, one or two of the reception staff were pleasant and seemed to want to be helpful. The pool would also be a concern for me as there was no shade whatsoever and anyone in the pool would be in full sun. That probably explains why nobody used the pool in the 3 days we were there.

A lovely surprise

Tripadvisor 评级 5.0/5

Duncan M Business - 25/11/2017 经 TripAdvisor 认证的评论

lovely clean fresh roomy accommodation, attentive staff., lovely setting very well kept and presented. Good food in the restaurant, very well priced for the level in f accomodation. Would be very happy to stay again

Poor Service

Tripadvisor 评级 2.0/5

ktal175 Family - 15/11/2017 经 TripAdvisor 认证的评论

Hotel was ok, what we expected for the Ibis brand, we had a continental breakfast included which was ok, fresh food and good service in the morning (on our final day). The real let down here was the service of our room and cleanliness. Initial room cleanliness was poor, there were a number of dried spills on the carpet that we noticed on check in. Also, we were not provided with enough towels for the amount of guests booked. House-keeping was poor or lazy, our towels were not replaced despite leaving two on the floor and it seemed all the house-keeper had time for was making two beds, the bathroom, toilet etc were not cleaned. It was really disappointing.

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