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ibis Styles Katherine Hotel 3 stars

Customer review rating 3.8/5 1,105 reviews

ALLSAFE approved hotel

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ibis Styles Katherine
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+ 20 Services

Hotel extras

Alongside its many impressive facilities, ibis Styles Katherine also features a variety of convenient services, which include free outdoor parking, a car hire service desk, reduced mobility facilities, WIFI access and a handy range of business services.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI at the hotel
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundromat
  • Gift shop/newspaper shop (nearby)
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Golf course 9 holes (nearby)
  • Clay tennis court (nearby)
  • Bicycles rental (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available (nearby)

Hotel location

ibis Styles Katherine

9 Cyprus Street
0850 katherine
australia

Tel: +61889721744

Fax: (+61)8/89722790

Check-in from 14h00

Check out up to 11h00

  • By plane

    KATHERINE At 20km / 12.43 miles

  • By plane

    KATHERINE TINDAL At 20km / 12.43 miles

  • By helicopter

    KATHERINE AIRPORT At 20km / 12.43 miles

GPS :-14.472705, 132.290754

Our accommodation(s)

Spacious and contemporary, guest rooms at ibis Styles Katherine provide a comfortable space to retire to at the end of a long day of exploring. Guest rooms at this stylish Katherine hotel are available in a range of configurations, suitable for up to thre e or four guests. Each guest room features comfortable bedding, a modern ensuite, air-conditioning, coffee and tea making facilities, and an LCD TV with two free in-house movie channels. The Family Room also features kitchen and laundry facilities.

Standard Room 1 Queen and 1 Single BedNon contractual photo

  • Max. number of persons: 3
  • Views: Garden View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Room 1 Queen and 1 Single BedNon contractual photo

Accessible room
  • Max. number of persons: 4
  • Views: Garden View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Room 1 Queen and 3 Single BedsNon contractual photo

Accessible room
  • Max. number of persons: 4
  • Views: Garden View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Family Room 1 Queen and 2 Single BedsNon contractual photo

  • Max. number of persons: 4
  • Views: Garden View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

GALLOPING JACKS

Type of cuisine: Bistro

Restaurant is closed temporarily until further notice.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RUSTYS

Non contractual photo

Our relaxing cocktail bar offers air-conditioned comfort or outdoor environment.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Katherine

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,105 reviews

tripadvisor

TripAdvisor Rating 3.0/5

628 reviews

location

Customer review rating 4.0/5

Rayna D. Business - 18/04/2021 Confirmed reviews ALL

the hot water wasn't hot enough. needs twicking

Dear Rayna We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding the hot water has been noted and thank you for bringing it to my attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine
Customer review rating 4.5/5

Anonymous Friends - 18/04/2021 Confirmed reviews ALL

We stayed with Ibis Kathrine last 3 yrs ago it looks very old , rooms that we stayed is dusty, cob webs every corner of the room. Reception looks not an Accor standard. However, this year visit were totally amazing!! Everything has been change from Reception area to room they made huge difference. Rooms are very cleaned now and beds had been rearrange more spacious. And Lastly, you have a great staff. Kylie help me a lot from organizing last minute changes with our bookings. Thank you.

Dear Rene We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Staff and management are fantastic to deal with

Customer review rating 4.5/5

Sally M. Business - 14/04/2021 Confirmed reviews ALL

The property is in need to some renovations but the staff and management are so professional and fantastic to deal with they are friendly and professional and we enjoy our stay at the property would be even better with a freshen up. Lisa in the office is responsive and every dealing with her professional and in line with the Accor principles. I feel like a valued Accor plus member at this property.

Dear Sally We always appreciate your comments regarding your stay at the ibis Styles Katherine, Lisa is an absoulute gem and I'm grateful to have her as a valued member of my Team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Sotuated well

Customer review rating 3.5/5

Dave T. Families - 11/04/2021 Confirmed reviews ALL

Pleasant stay. Staff friendly and helpful. Was reassured by the security provided by the motel.

Dear David We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Spacious rooms, comfy beds.

Customer review rating 3.5/5

Selina Families - 07/04/2021 Confirmed reviews ALL

Not happy our room was not ready upon checking in. We had to wait around until 3:45pm after travelling a long distance. The grounds and pool area needs some serious maintenance. Disappointing the restaurant wasn't open. The room however was a good size and beds were comfortable. May need to supply extra blankets. The bathroom was also very old and n could do with an upgrade.

Dear Selina We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our sincere apology for the Restaurant not being opened. We have noted your comments covering your stay which will assist in providing a quality product and comfortable stay. Thank you again for sharing your experience, and we hope your next visit as again and please do not hsitate to contact me personally if you would like to discuss your stay. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Forgotten

Customer review rating 2.0/5

Alicia W. Families - 06/04/2021 Confirmed reviews ALL

The bed was nice enough for a sleep but we were totally forgotten. We had to ask to get new towels and the room serviced. I had to purchase bing bags as the bin wasn’t changed for 3 days. Will not stay again.

Dear Alicia Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Good open place

Customer review rating 3.5/5

Ja… Couples - 06/04/2021 Confirmed reviews ALL

Bathrooms need updating, rooms are nice.

Dear Jayesh We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Pet friendly stay.

Customer review rating 4.5/5

Daniel W. Couples - 31/03/2021 Confirmed reviews ALL

Nice room close to grass area for walking our 17yo Staffy. Comfy. Relaxing. Thank you.

Dear Daniel We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Basic, dated and needs better cleaning

Customer review rating 2.5/5

Melbourne V. Couples - 26/03/2021 Confirmed reviews ALL

Staff were fine. The room is very dated. Could do with a good pressure wash of the tiles in the bathroom. Lots of dead bugs on the sink. It smelled like somebody with bad body odour had been in the room too long. Really hard to get the smell out. Drawers were all dirty so you wouldn't put your stuff in there. Bed was fine. Fridge was not cold enough. Didn't get ice in the freezer bit when we put water in there

Dear Mr L. Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Well situated, good stay, disappointed that the restaurant wasn't open!

Customer review rating 4.0/5

Jen Business - 25/03/2021 Confirmed reviews ALL

Clean and tidy rooms and heaps of parking. Felt safe and protected with the closure of the gates at night. Very disappointed that the restaurant wasn't open for ease of meals.

Dear Jennifer We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry that our Restaurant was not opened during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Quick stay

Customer review rating 2.5/5

Anonymous Families - 25/03/2021 Confirmed reviews ALL

Previously we stayed and had a great experience, however this time we had a different room and it was ok but the bathroom wasn’t very clean, the room smelt and there were no extra blankets and the kids got cold through the night.

Dear Kara Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Well located

Customer review rating 3.5/5

Anonymous Couples - 20/03/2021 Confirmed reviews ALL

Comfortable

Dear Samurdha We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let me know what we need to do to improve our score. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Roomy and clean

Customer review rating 4.5/5

Helen Business - 19/03/2021 Confirmed reviews ALL

We stayed for two weeks and the location, facilities and cleanliness were great.

Dear Helen We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Great friendly service.

Customer review rating 4.5/5

Phil R. Business - 15/03/2021 Confirmed reviews ALL

Easily to find good surcuity parking. Staff are friendly and very helpful.Well priced rooms. Will stay there again.

Dear Phil We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Great Place

Customer review rating 5.0/5

Yvonne Business - 14/03/2021 Confirmed reviews ALL

easy to get to

Dear Fiona We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Tired..

Customer review rating 3.5/5

Anonymous Business - 14/03/2021 Confirmed reviews ALL

Clean rooms and pleasant stay. Friendly reception staff, however facilitates and grounds are very tired

Dear Katy We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

General amenities

Customer review rating 4.0/5

Anonymous Friends - 09/03/2021 Confirmed reviews ALL

More than adequate.

Dear Khory M. We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Outstanding Service in Katherine

TripAdvisor rating 5.0/5

gary00711 Business - 23/11/2020 TripAdvisor review

greeted by the general manager on arrival. It was late on a Sunday night. Air-con was already on in the room, 2 bottles of water and a nice gift. Outstanding customer service. Big rooms. nice walking distance into town lovely, helpful staff, well presented grounds. The only place I would stay at in katherine

Dear Gary We very much appreciate your comments regarding your stay at the ibis Styles Katherine, I also appreciate the feedback in reference to the service you received at check-in and beyond. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine 08 8972 1744

Nice and friendly team.

TripAdvisor rating 4.0/5

oliveryoung1 Business - 25/10/2020 TripAdvisor review

Disappointing not having the restaurant open. It is an important part of your service to customers. As I stay for a few days every month I hope that next month full service is restored. Thank you. See you soon.

Dear Oliver We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologize that our restaurant remains closed following our recent re-opening, it is our intention to have full service in the new year following a major refurbishment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine 08 8972 1744

Great location

TripAdvisor rating 4.0/5

Merete C 21/09/2020 TripAdvisor review

Housekeepers had not emptied a full bin from the previous guests., A very serious breach of the Covid 19 restrictions. Only 1 tiny soap and 1 shampoo for 2 people. The friendly Indian receptionist went to our room to pick up the bin, The bathroom needs an upgrade. Dark brown towels with bleach markings.

Dear Merete Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your observations, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager Ibis Styles Katherine T. +61(8) 8972 1744 M. +61 (0)433 280 888 9 Cyprus Street – Katherine NT 0850 - Australia all.accor.com

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