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ibis Styles Katherine Hotel 3 stars

Customer review rating 3.8/5 1,079 reviews

ALLSAFE approved hotel

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ibis Styles Katherine
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+ 20 Services

Hotel extras

Alongside its many impressive facilities, ibis Styles Katherine also features a variety of convenient services, which include free outdoor parking, a car hire service desk, reduced mobility facilities, WIFI access and a handy range of business services.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI at the hotel
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundromat
  • Gift shop/newspaper shop (Nearby)
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Golf course 9 holes (Nearby)
  • Clay tennis court (Nearby)
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available (Nearby)

Hotel location

ibis Styles Katherine

9 Cyprus Street
0850 katherine
australia

Tel: +61889721744

Fax: (+61)8/89722790

Check-in from 14h00

Check out up to 11h00

  • By plane

    KATHERINE At 20km / 12.43 miles

  • By plane

    KATHERINE TINDAL At 20km / 12.43 miles

  • By helicopter

    KATHERINE AIRPORT At 20km / 12.43 miles

GPS :-14.472705, 132.290754

Our accommodation(s)

Spacious and contemporary, guest rooms at ibis Styles Katherine provide a comfortable space to retire to at the end of a long day of exploring. Guest rooms at this stylish Katherine hotel are available in a range of configurations, suitable for up to thre e or four guests. Each guest room features comfortable bedding, a modern ensuite, air-conditioning, coffee and tea making facilities, and an LCD TV with two free in-house movie channels. The Family Room also features kitchen and laundry facilities.

Standard Room 1 Queen and 1 Single BedNon contractual photo

  • Max. number of persons: 3
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Room 1 Queen and 1 Single BedNon contractual photo

Accessible room
  • Max. number of persons: 4
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Room 1 Queen and 3 Single BedsNon contractual photo

Accessible room
  • Max. number of persons: 4
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone

Family Room 1 Queen and 2 Single BedsNon contractual photo

  • Max. number of persons: 4
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

GALLOPING JACKS

Type of cuisine: Bistro

Restaurant is closed temporarily until further notice.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RUSTYS

Non contractual photo

Our relaxing cocktail bar offers air-conditioned comfort or outdoor environment.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Katherine

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,079 reviews

tripadvisor

TripAdvisor Rating 3.0/5

624 reviews

Well Located however very tired

Customer review rating 3.5/5

J H. Families - 22/02/2021 Confirmed reviews ALL

Location and staff are great however rooms and entire complex are very tired and are in need of work. Not what you would expect from an Accor venue.

Dear Joshua We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments regarding the age and condition of the property have been noted and will be taken on board in terms of future planning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Good Stay

Customer review rating 5.0/5

Donna Couples - 22/02/2021 Confirmed reviews ALL

We have stayed in the Ibis Katherine before and have found it to be a friendly and easy place to find. The rooms are a good size and are always clean. The bathrooms do look a bit tired and old but they are clean and user friendly.

Dear Donna We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Great Staff

Customer review rating 5.0/5

Greg Business - 19/02/2021 Confirmed reviews ALL

Over night for a meeting

Customer review rating 0.5/5

Warren P. Business - 17/02/2021 Confirmed reviews ALL

Very Poor, no restaurant or bar service, not informed when booking. Tv in room not working, Radio alarm not working, no hot water. Booking site claims 11am check out, received a phone 10.15 call telling me otherwise. Treated rather tersely by staff on departure. Not impressed.

Dear Mr P. Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please call me personally if you wish to discuss your experience. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Good value for money

Customer review rating 5.0/5

Anonymous Families - 17/02/2021 Confirmed reviews ALL

Good value for money motel

A nice place for us to stay

Customer review rating 4.5/5

Tom Friends - 10/02/2021 Confirmed reviews ALL

It’s been a year since the last visit - COVID-19. The family rooms are well maintained and have most needs. The new mattress protectors add to the comfort.

Dear Mr R. We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Average stay.

Customer review rating 2.5/5

Ulrike E. Business - 09/02/2021 Confirmed reviews ALL

Average stay! No room service provided at the weekend at all. Restaurant closed, depressed and frustrated atmosphere apparently due to cost cuttings as per manager's advice.

Dear Ulrike Nice to have met met when I checked you in and thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your comments where concerning and a little surprising, I would welcome the opportnity to discuss you stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine
Customer review rating 4.0/5

Yin Couples - 25/01/2021 Confirmed reviews ALL

The problem is the shower head, the water come out very limited water

Dear Christopher We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments regarding the shower water flow which are fitted with energy saving heads. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Bad stay

Customer review rating 1.5/5

Anonymous Families - 25/01/2021 Confirmed reviews ALL

The door to our accommodation didn’t work and ended up falling off the hinges onto the ground. Lucky the glass screen door didn’t smash all over the ground. The aircon did not work properly so we were given another room to sleep in at night.

Dear Ms Spry Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

old but clean rooms

Customer review rating 4.0/5

Ian Business - 25/01/2021 Confirmed reviews ALL

staff very accommodating

Dear Mr M. We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Comfortable stay

Customer review rating 3.5/5

Sandy H. Couples - 23/01/2021 Confirmed reviews ALL

Beds comfortable. Very friendly staff

Dear Sandy We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Excellent as always

Customer review rating 4.5/5

Rob M. Couples - 22/01/2021 Confirmed reviews ALL

Clean room, restaurant closed (thanks to COVID) but manager went out of his way to help us order a take-away.

Dear Robert We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have our Restaurant re-open as soon as practicable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please do not hesitate to contact me personally at any time. Sincerely, Tony Pallotta General Manager ibis Styles Katherine 04…

Great stay

Customer review rating 5.0/5

John T. Business - 14/01/2021 Confirmed reviews ALL

Perfect, it was a unplanned business overnight stay. Room and service 100%.

Dear Mr T. We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Always good stay

Customer review rating 4.5/5

Tracey D. Families - 13/01/2021 Confirmed reviews ALL

Always choose to stay at Ibis when I’m in Katherine. Helpful and professional staff, safe and quiet location, great room spacing (not on too of one another), good clean rooms, very reasonable pricing.

Dear Ms D. We very much appreciate your comments regarding your stay at the ibis Styles Katherine and thank you for choosing to stay with us once again. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Pet friendly

Customer review rating 5.0/5

Anonymous Couples - 11/01/2021 Confirmed reviews ALL

Loved having our pets stay with us and in the room. Great grounds with lots of grass for pets!

Dear John P. We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Adequate

Customer review rating 3.5/5

Clare Couples - 05/01/2021 Confirmed reviews ALL

Enjoyed our stay, the welcome gift was both unexpected and enjoyed. The price was reasonable for what we had. Bed was comfortable and the pillows were good. In this day and age (and climate) it would be nice to have the air con switched on before we arrived. The water pressure in the shower was lacking but overall a good stay and would return. Also car parking was outside the room and a large security gate restricted access and made the complex secure.

Dear Ms F. We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments covering the air con and water pressure have been noted for action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Didn’t get the chance

Customer review rating 3.0/5

Ricky Couples - 03/01/2021 Confirmed reviews ALL

With all accor experience my experience is not really pleasant especially when I called your customer service and discuss my concerns with them I have been talking to your call center agent for almost 30 mins because he doesn’t know anything about the territory voucher that I was discussing with him, I’ve used up all the money on my prepaid sim and my concerns has not been solve.

Dear R. Diaz Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please do not hesitate to contact me personally if you wish to discuss this matter further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine 08… 04…

Good size room

Customer review rating 4.5/5

Mjd Families - 01/01/2021 Confirmed reviews ALL

Very happy with the room. Expect a leaking kitchen tap and in the cupboard below.

Dear Mandy We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted the maintenance matter you encountered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Amazing

Customer review rating 5.0/5

Vincent Couples - 29/12/2020 Confirmed reviews ALL

Great place friendly staff and super clean.will definitely come back.thanks you

Dear Vincent We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

Met our basic needs

Customer review rating 3.0/5

Tim Couples - 21/12/2020 Confirmed reviews ALL

It was ok, room needs to be cleaned better and some work needs to be done in the bathroom

Dear TIMOTHY J., Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager ibis Styles Katherine

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