ibis Berlin Ostbahnhof Hotel 2 stars

My daughter had just come out of the hospital with a broken leg. Front desk clerk Shay was very helpful in getting us a room right by the elevators and settling us in with extra pillows and ice for her leg.

Service staff was great both front of house and housekeeping. Hot water pot but no coffee packets. I think hotels should provide coffee for guests.

I returned to Berlin after 18 months due to all Covid restrictions and chose my beloved Ibis Ostbahnhof. Very nice staff and good breakfast. The room upstairs and overlooking the Spree was charming. Now also an ideal connection to Berlin Brandenburg Airport with the S9.

Rooms clean, breakfast good and well run. Staff really friendly and helpful.

alles war gut

Dont trust Ibis Berlin Ostbahnhof. Check the room is what you booked before paying. We arrived in Berlin after a long journey by road from UK, only to be called a liar by the receptionist/arrogant prick. I booked a large family room as we were staying 6 nights. only to be told I hadn't booked a family room, I had booked a standard double room. I knew for a fact I had, so I showed him my booking on a computer and he then said I have upgraded you for free to a larger room. I said you can't because Ive already paid for the largest room you have. I told him I wanted the room I have booked and he said I can't because they're all occupied. I then had to pay before being given the key to the room. Which we felt we had no option - we were exhausted- we are both 60+. We looked at the room, which wasn't too bad, but still wasn't what I had paid for. - Smaller, no settee. He also said we couldn't check in early under any circumstance. But then realising we are Silver Accor members he changed his mind. Also, we paid £10 per day for parking, the parking barriers didn't work properly, and we had trouble finding a parking space on a few occasions. On reading this review, you may think Im being petty, but its the fact he called me a liar and his whole attitude was not very professional, unlike other Ibis hotels we have stayed in over the last 20 years plus. We will not be going back there, we will go to Hotel Schultz up the road from this one - we went in there for a meal and drink and the staff were very friendly and professional. We have stayed in lots of Ibis Hotels around the World and always have found the hotel and the staff to be friendly, helpful and professional at what they do.

I booked the Ibis due to its location (right next to the Berlin Ostbahnhof). Really good quality for its price (booked over the App and paid under 70€). Breakfast for 12€ is worth, very good variety, including fresh fruits. Alexanderplatz is 10 min away by train and the East Gallery Is 200m away.

We stayed for 5 days, 2 people per room. While the rooms are pretty small for the ibis standard rooms (for the twin room the distance between the beds in 8-10 cm), they certainly do suffice, even for working from the hotel room (which we did 3 out of 5 days). The internet is good for hotel quality, no disconnections, while the rooms were very clean and breakfast was definitely excellent. The staff was polite and happy to help. The only thing i can complain is the walls, which are pretty thin. When the people next door mistakenly let the door close by itself the mirror moved. However, that was a one-time occurrence, I can't hold it against them.

Nice and comfy rooms. Close to the Mercedes Benz Arena, where we where at a concert, close to East Side Gallery, and also to the station ,but you can also just walk around in the wonderful city. The rooms were nice and comfy. The breakfast was very good and they had a parking lot, which makes it very easy to arrive in a car.

As a frequent short-time business traveller I appreciate this hotel for its very good location and more importantly for the service provided by its staff. I could add I'll be coming back, but that's probably a cliche:)

The hotel is very close to the railway station. It was ideal to to get to the centre and places further afield. Rooms where very comfortable. Breakfast had a very good selection. All in all a pleasant stay

I always like Ibis and Accor hotels and this one did not disappoint. The location was great for the parts of Berlin I wanted to go to and the breakfast was, as usual, spot-on. The room was clean and quiet and the bed comfortable - what more do you need?

I strongly recommend this hotel for any stay in Berlin. Every aspect deserved the highest note. Clean nice rooms, very kind personel (greatly appreciated!), yummy breakfast, close distance to the railway station...

I more or less knew what to expect having stayed at an Accor Hotels premise before. I chose this location for convenience for an event I was attending. The regular room with double I was in was basic but clean and comfortable. Staff had also made sure I was on the quieter side of the hotel as I requested. The hotel is well-maintained and staff are friendly and helpful. The proximity to public transport is also a bonus.

As a frequent short-time business traveller (although I would say that the following would also apply to tourists) I appreciate this hotel especially for its location as well as the efficiency of its staff