Novotel London Tower Bridge

Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 1,081 reviews

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Hotel extras

  • 203 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • Facilities for disabled guests and parking only 5 minutes away

  • Hotel Bar & Restaurant with European cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

  • BY BUS:  15 Tower Hill

  • TOWER GATEWAY STATION:  DLR Tower Gateway

  • TOWER HILL TUBE STATION:  District/Circle Tower Hill

  • By plane

    GATWICK At 60km / 37 miles

  • By plane

    HEATHROW At 60km / 37 miles

  • By plane

    LONDON CITY APT At 8km / 5 miles

  • By boat

    DOVER At 100km / 62 miles

  • By train

    DISTRICT LINE TOWER HILL STATION At 0km / 0 miles

  • By train

    FENCHURCH STREET At 0km / 0 miles

  • By train

    LONDON BRIDGE At 5km / 3 miles

  • By train

    LONDON ST PANCRAS At 3km / 1 miles

GPS:51.510794, -0.077606

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

KEEPERS KITCHEN & BAR

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,081 reviews

TripAdvisor Rating  4.0/5  3,685 reviews

Certificate of excellence 2022

Excellent family stay

Customer review rating 5.0/5

A. Families - Confirmed reviews ALL

I booked this hotel without doing any research about area etc. It absolutely went above our expectations, we had a lovely stay with our two children. Jenny (I think that’s her name, blonde English lady on recp) checked us in and out and was honestly just so genuine and welcoming. Nothing was too much trouble. She is a credit to your team at Novotel. Bar staff also friendly and knowledgeable. We will definitely stay here again.

Dear TODD A., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samanta Forte Guest Experience Coordinator

Adequate hotel

Customer review rating 3.5/5

Lady K. Families - Confirmed reviews ALL

The hotel was clean and comfortable. The tea and coffee were not replenished during our stay, although the cups were replaced. I was not Ken on the glass wall between the bedroom and bathroom.

Dear CAROL K., Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samanta Forte Guest Experience Coordinator

Good location - friendly and helpful staff members

Customer review rating 5.0/5

Sudhakar Families - Confirmed reviews ALL

Had some personal issue and all staff members were very helpful and esp Beril was externally helpful.

Dear SUDHAKAR L., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with our Assisant Front Office Manager Beril. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samanta Forte Guest Experience Coordinator

Great location. Clean hotel.

Customer review rating 4.0/5

Jenn C. Families - Confirmed reviews ALL

early check in was simple and staff were very professional. The location is fantatic. Just a few minutes from the Tower of London, Tower Bridge and metro. Room was clean and quiet. Beds were very very firm. The only thing I would advise is to beware of shower. Bathmats are available upon request but floor is very slippery and there are sharp tile edges that can cause injury.

Dear Jennifer C., We very much for your comments regarding your stay at the Novotel London Tower Bridge. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon in our Hotel. Sincerely, Samanta Forte Guest Experience Coordinator

Always enjoy staying in this hotel

Customer review rating 5.0/5

Elizabeth M. Couples - Confirmed reviews ALL

Love the location. The staff are very friendly and helpful. Everything is clean and tidy. Comfortable beds and good storage space.

Dear ELIZABETH M., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

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Other web-users rate our hotel

  • 964 reviews 9.8/10 Location
  • 1,069 reviews 7.4/10 Room
  • 958 reviews 9/10 Service
  • 12 reviews 8.5/10 WiFi
  • 578 reviews 9.1/10 Breakfast
  • 435 reviews 8.1/10 Cleanliness
  • 172 reviews 9.2/10 Vibe

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