ibis London Stratford 3 stars

Customer review rating (ALL Rating) 4.2/5 1,118 reviews

ibis London Stratford - Image 1
ibis London Stratford - Image 2
ibis London Stratford - Image 3
ibis London Stratford - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Just a ten-minute walk from Stratford train station

  • Hotel Restaurant Fogg's serves a choice of global cuisine

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis London Stratford

1A Romford Road, Stratford
E15 4LJ LONDON
United Kingdom

GPS:51.542441, 0.004796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,118 reviews

TripAdvisor Rating  4.0/5  1,149 reviews

Don't count on that comfy bed they promise!

TripAdvisor rating 3.0/5

Becky W TripAdvisor review

Well, I booked and received a confirmation booking that I had booked a "Brand New : Double SweetRoom by ibis". It went on to say "Comfort : Large double SweetBed" Well, I got two single beds, pushed together, one had caved in right in the middle, the other was hard as a rock! Worst night's sleep in a long time - and I usually have two cats and a restless kid in my bed. At least I have the back and shoulder pain lingering to remind me of my stay. The price was great, and the breakfast was very varied and tasty. But gosh, talk about miss-selling the product! Probably won't return, despite a good location.

Poor hotel with a huge issue

Customer review rating 1.0/5

Js Families - Confirmed reviews ALL

Reception and bar area smelled dreadful Twin room was twin in name only - two single beds in the space that a double would take up (i.e no gap between them). Mattresses rock hard. None of the above were the worst point though. The hotel seems to back on to some waste transfer yard. So at about 2am on Sunday morning we were woken to the sound of wheeled bins/skips being moved across badly rippled concrete and vehicle reversing buzzers. This went on for an hour or so............................................ and then started again at 5.30am. Looking for positives, the hotel location is OK for the Stratford Westfield and the Olympic Park - but even then there are better situated budget hotels.

Dear JOHN S., I'm truly sorry to hear about your experience at our hotel. Your feedback is extremely valuable to us as we strive to improve our services. We apologize for the discomfort caused by the unpleasant smell, inadequate bedding, and disturbance from the nearby waste transfer yard. We understand the inconvenience this must have caused during your stay. Regarding the noise disturbance, we regret that the situation was beyond our control, as it emanated from external sources. We understand the frustration it caused and sincerely apologize for any disruption to your rest. While we acknowledge your disappointment, we hope you can appreciate the convenient location of our hotel in relation to nearby attractions. We understand that there may be better situated budget options, and we will take your feedback into consideration to enhance our guests' experiences in the future. Once again, we apologize for the inconveniences encountered during your stay and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Thank you for bringing these matters to our attention. Sincerely, Aida Walugembe Front Office Manager

Good Stay

Customer review rating 4.5/5

Robert Solo - Confirmed reviews ALL

Breakfast is good. 9 as the one picture needs a little tlc.

Dear ROBERT H., We very much appreciate your comments regarding your stay at the ibis London Stratford. It's wonderful to hear that you enjoyed your breakfast! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Manager

No complaints

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

one night stay, room was clean and well-maintained, temperature was good, shower was hot. Toilet moved very slightly when i sat on it, hence the non-perfect score.

Dear KATE J., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Manager

Good stay..Nice location

Customer review rating 4.0/5

Nadea Couples - Confirmed reviews ALL

Closer to station, this hotel is very good for us

Dear NADEJDA K., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 711 reviews 9.2/10 Location
  • 1,162 reviews 6.7/10 Room
  • 846 reviews 8.7/10 Service
  • 18 reviews 9.4/10 WiFi
  • 643 reviews 7.1/10 Cleanliness
  • 629 reviews 5.1/10 Comfort
  • 434 reviews 8.1/10 Breakfast
  • 149 reviews 7.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in London