ibis budget Flensburg City 1 star

Customer review rating (ALL Rating) 3.8/5 763 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • "An ALLSAFE-certified hotel"

  • Free WIFI throughout the hotel, including your room

  • Paid parking on the street or in nearby parking garages

  • Directly in the city center

  • 24 hour vending machine with cold drinks and snacks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Flensburg City

Suederhofenden 14 /, Nicolaistraße (am ZOB)
24937 FLENSBURG
Germany

GPS:54.785579, 9.437198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
Near the property
  • Car park

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  763 reviews

TripAdvisor Rating  3.5/5  568 reviews

Well located

Customer review rating 4.5/5

Truls F. P. Solo - Confirmed reviews ALL

Good experience

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

In this kind of stay all that matters is how you sleep: The bed-quilt is too small for 2 persons, it would have been nice to have 2 separate quilts and the mattress is too hard

Good location

Customer review rating 2.5/5

Leila C. Friends - Confirmed reviews ALL

Good location. Problems checking in. We had not been informed about chek in times and had no code. Nice clean room. Good temperature. Would have loved a mail with a map of parking houses.

Hotel for students

Customer review rating 2.0/5

Lars Couples - Confirmed reviews ALL

Poor and dirty entrance. Reception on 3rd floor. Unfriendly guy gave the minimum of information. Code given, which had to be used at the front door entrance and at the room. This worked ok. Room was as basic as it comes.

Dear Mr. U., Thank you for taking the time to tell us about your experience at the ibis budget Flensburg City. I am sorry that your experience did not meet your expectations. It is unfortunately so, that by the bad weather sometimes the leaves and traces from outside are carried inside. We are surely taking care of it on daily basis, though it is not always possible to prevent every guest to see those marks. We regret you find our college unfriendly, that was in not his attention. If you needed more information, do not resist to ask, we will provide it. "What I was mostly disappointed with was that this hotel didn’t take part in the loyalty program. I would never have booked this Ibis hotel had I known." - it seems that genuine reason for the negative review lies in the reason that there are no loyalty points and upgrades available in our Hotel. During your booking process, you can find the information that the Ibis Budget Hotels take for now, no part on premium program. Ibis Hotel ( as you write in your review ) is not the same as Ibis Budget Hotel - those are two completely different brands with different products. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Ibis Budget Flensburg City Team

Not good service

Customer review rating 1.5/5

Andreas Families - Confirmed reviews ALL

My Reservation was canceled also that I have highlighted during the online checking that we will arrive after 8pm. However when we arrived we have been told it was our fault as we did not give a credit card. However nobody has asked for this. Really bad service and service personal. Me being a long time never of Accor more then disappointed.

Hello dear Andreas, thank you for the review. There is an accommodation contract you received, in which are all conditions stated. Also, during the booking is this information available before you "close" your reservation. In case of full occupancy, if the guest does not confirm the reservation as guaranteed, the room is given in free sale. This is classical Accor procedure and it doesn't affect only our hotel, but all the hotels worldwide. We hope you will visit us again. Kind regards, Your Ibis Budget Flensburg City Team

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Other web-users rate our hotel

  • 649 reviews 8.5/10 Location
  • 720 reviews 5.2/10 Room
  • 386 reviews 5.7/10 Service
  • 12 reviews 5.3/10 WiFi
  • 401 reviews 2.8/10 Comfort
  • 377 reviews 5.1/10 Breakfast
  • 308 reviews 7.4/10 Cleanliness
  • 195 reviews 4.8/10 Value

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