Name: ibis Leicester City
Address: LEICESTER, LE1 1PL, UNITED KINGDOM
Telephone: (+44)116/2487200

ibis Leicester City 3 stars

Customer review rating (ALL Rating) 4.0/5 159 reviews

ALLSAFE approved hotel

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Description

ibis Leicester City

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Hotel Manager

With a city centre location less than five minutes' walk from Leicester train station, ibis Leicester City is a modern, affordable hotel in the East Midlands. Visiting family or friends in the area? Make the most of your time here with a trip to the King Richard III Visitor Centre, the Jewry Wall, or the fantastic National Space Centre, all within easy reach of our modern, pet-friendly hotel. Cheer on your team at Leicester City Football Club, just 10-minutes away by car.

Choose to stay with us and enjoy modern and bright décor with lots of natural light. Our facilities include free fibre Wi-Fi, a 24hr restaurant and front desk, a delicious breakfast and comfy Sweet Beds and huge power showers in every room. It's around five miles to Fosse Shopping Park and M1 J21, for onward travel to East Midlands' attractions like Donington Park Circuit, around 35 minutes away. Parking onsite is limited and discounted parking is available at the train station.

Hotel extras

Central location within a 5 walk of Leicester Train Station
Discounted parking available locally
Relaxed restaurant serving a choice of tasty meals
Just 2.5 miles by car from the National Space Centre
Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

Telephone +44 116 248 7200

+44 116 262 0880

By Bus: St Margarets

By plane
BIRMINGHAM INTL At 35km / 21.88 miles
By plane
Coventry Airport At 56.32km / 35 miles
By plane
Nottingham East Midlands At 64.37km / 40 miles
By car
M1 / M69 JUNCTION 21 At 8.05km / 5 miles
By car
M1 exit 21 At 10km / 6.25 miles
By car
M69 JUNCTION 21 At 8.05km / 5 miles
By train
LONDRES WATERLOO At 257.47km / 160 miles
By train
Leicester station At 0.4km / 0.25 miles

GPS:52.633961, -1.123088

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

Near the property

Car park

Restaurant

An informal modern cafe style restaurant

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Max. number of persons: 2

Coffee/tea making facilities

Twin room with 2 beds

Max. number of persons: 2

Coffee/tea making facilities

Family room with 1 double bed + 1 sofa bed

Max. number of persons: 3

Coffee/tea making facilities

Our guest reviews

Hood

Leroy Friends - 5/17/2022 Confirmed reviews ALL

Everything was ok

Dear GIBBS H., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester City.

good stay

Paul Friends - 5/16/2022 Confirmed reviews ALL

early check in, clean room, nice breakfast

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Ana Merriman General Manager

Overnight stay

Anonymous Couples - 5/13/2022 Confirmed reviews ALL

Stayed for one night. Room was clean and functional. Had everything we needed. Staff were helpful and friendly. No problems.

Dear ANGELA J., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I am so thrilled to hear that everything was to your liking. Our staff take a lot of pleasure in making sure our guests have a wonderful stay. I will be sure to share these comments with the team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester City.

Good location

Anonymous Couples - 5/13/2022 Confirmed reviews ALL

Welcoming colleagues, room was clean and tidy, not enough parking (had to park on the street) no soap to wash hands with

Dear DAMIAN B., We very much appreciate your comments regarding your stay at the ibis Leicester City. We are happy to hear that you were pleased with our facilities and everything was up to standard, I would like to sincerely apologise about the lack of amenities during your stay, and is not our usual standard. Our limited parking has always been first come, first serve, however our guests can park in the train station carpark located directly behind the hotel. Thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester City.

Good location in central Leicester.

Peter B. Solo - 5/9/2022 Confirmed reviews ALL

Friendly efficient staff, pleasant bar with a nice breakfast.

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm glad your experience with our staff and our amenities was good. Your reviews help us improve our hotel and make your stay better! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester City.

Meet expectations for a short stay of 2 days

Devon B. Couples - 5/4/2022 Confirmed reviews ALL

Clean room. Easy to access to walk to Town Centre

Dear MARCUS I., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to hear that your stay with us was worthwhile! We hope you stay with us again in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester City.

Trying to please

Peter Couples - 4/25/2022 Confirmed reviews ALL

The hotel has comfortable rooms and in well staffed. The staff are particularly friendly and helpful. Breakfast is not great. The hotel has a busy main road one side and a railway station on the other. Consequently it can be noisy. The hotel was convenient for what we had to do.

Dear PETER S., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester Team

Friendly Staff

Abhi Families - 4/19/2022 Confirmed reviews ALL

Our stay was made better by the friendly staff.

Dear ABHISHEK P., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester Team

Good stay

Richard M. Solo - 4/18/2022 Confirmed reviews ALL

All good

Dear RICHARD M., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Leicester Team

Good location with parking but not much more

N M. Friends - 4/3/2022 Confirmed reviews ALL

The room was ok but quite cold as the window seal was shot. Therefore the traffic noise was bad. The tv remote control only worked to turn it on and off, couldn’t change channel or volume. Staff were ok.

Thank you for taking the time to review your recent stay with us. I am happy to read that overall, your stay was enjoyable. For your comfort in the future please be assured that our team is available 24/7 to assist our guest with any issues that may arise; and this instance may have been able to offer you a room at the back of our hotel.

Amazing staff.

elainecK3157PC Business - 4/3/2022 TripAdvisor review

I have stayed here many times for work. The service from the whole team is impeccable, nothing is too much trouble. The rooms are clean and well equipped. It is also a perfect location if you are travelling by train. Parking is easy as there is the choice of the hotel if there is space, or the station car park at a good rate.

Dear ElainecK3157PC, Thank you so much for taking the time to leave such fantastic feedback following your stay at the Ibis Leicester. We were delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to share the comments with the team. Kind regards, Ana Merriman General Manager

Central location close to station

Skyeman Couples - 4/1/2022 Confirmed reviews ALL

I was warmly welcomed at reception and everything I needed to know was explained. I had the breakfast included option but to be honest I didn't enjoy it. The cooked items were quite tasteless. I did enjoy the coffee though. The room was basic but clean although the carpets were quite stained in our room (309) and could really do with replacing.

Dear MICHAEL G., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Ana Merriman General Manager

Downhill

S. Friends - 3/27/2022 Confirmed reviews ALL

I’ve stayed at the Ibis on numerous occasions when visiting Leicester, it’s always been reasonably priced, in a good location. However this will be the last stay. The hotel has really gone downhill in recent years, which is very surprising given the standards that Accor Group usually set. The hotel was shabby, smelt, the lift barely worked and you couldn’t rely on it. The plug sockets in the room didn’t work and those that did were in ridiculous places, like behind your pillow!

Good Stay

Ed Friends - 3/22/2022 Confirmed reviews ALL

Having stayed in other hotels for one night and did not have a good nights sleep so tried Ibis Leicester which was of one the better nights sleep i had.

Dear EDMUND A., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ana Merriman General Manager

Excellent location for city centre.

Kimberley Friends - 3/22/2022 Confirmed reviews ALL

Great guest service

Dear KIMBERLEY B., Thank you for taking the time to complete the online guest questionnaire. It was great to read that you had a fantastic stay with great customer service. I will be sure to pass your comments to the team. Yours sincerely, Ana Merriman General Manager

Nice room , however alot of noise from the train station

Sumiyyah M. Couples - 3/22/2022 Confirmed reviews ALL

The hotel was nice and clean , nice bed , no concerns with facilities, however, the room was allocated on the back of the train station, early morning noise was quite loud as the windows did not appear to cancel out any noise at all , didn’t sleep the best as i am a light sleeper , so if you are a light sleeper you may want to consider the room you are going to be allocated to .

Dear FUMIYYAH M., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Ana Merriman General Manager

Satisfactory

S Couples - 3/12/2022 Confirmed reviews ALL

Good location. Adequate parking. Slightly expensive. Tidy, clean room with everything needed. Main problem was door to en suite was very loud and clunky when opening at night.

Dear SCOTT M., We very much appreciate your comments regarding your stay at the ibis Leicester City. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Ana Merriman General Manager

Location was spot on /Parking awful

Mehnaz E. Families - 3/11/2022 Confirmed reviews ALL

The location was perfect , However the parking was awful, we were told we can park at the train station ( but who wants to do that with a family of 5 coming back from an evening event at 11.30 pm) . We had to park in the side streets which didn't seem very safe. Hotel rooms are small but it was clean and for one night it was fine. It was annoying that we had to go and iron on the second floor , when your a family of five it's difficult to keep going up and down the stairs sleep. Breakfast was ok not much variety but there was somthing everyone could have with dietary requirements. I did ask for halal sausages and I was told that it would be available but then at the hotel I got vegetable sausages but they came at the end when we had finished breakfast and the member of staff said " Please can you eat it all or it will go in the bin" which I found abit rude. Staff were accommodated to make sure our stay was comfortable. However honestly speaking I don't think we will be staying at this or any other ibis hotels in the future.

Dear MEHNAZ E., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can only apologise that you were not happy with the parking. We do not advertise car parking and it is very much a first come first served basis. As you correctly mention we do offer an alternative parking at the train station to avoid parking on side stretts which is a 2 minute walk from the hotel. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Ana Merriman General Manager

Great stay

MrYus 3/8/2022 TripAdvisor review

Really good to stay at this site. Easy walk in to the centre and the parking is not too bad as long as you get there first and there is alternate parking so they say, though we have not used it yet. The staff are all nice and polite and the service seemed to be very good. Bedroom is good along with nice shower.

Dear Mr Yuss, Thank youfor takingthe time toleave your feedback following your stay at the Ibis Leicester. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Kind regards, Ana Merriman General Manager

satisfied stay

Arg Couples - 3/7/2022 Confirmed reviews ALL

enjoyable stay

Dear ABDUL RAHIM G., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews

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