ibis Leicester City 3 stars

Customer review rating (ALL Rating) 4.1/5 337 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

Our accommodation(s)

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Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

An informal modern cafe style restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  337 reviews

TripAdvisor Rating  3.5/5  851 reviews

Decent Night Stay in Leicester

Customer review rating 3.5/5

Adam K. Solo - Confirmed reviews ALL

The hotel was an interesting one, in that the entrance on the ground floor has a table football area, but is dimly lit. Second, when I arrived to check in, the lift required a card key to scan, so I couldn't use it to access the first floor for reception. Third, there was no clear area on Level 1 to check in. I could see the area to register your car, but checking in was done at the bar, which is a new thing. Fortunately, my room request was taken into consideration, and I was assigned a room right by the lift. The volume of shower gel and shampoo in the room was low, and the light fixtures had cables that were not tucked away, so it looked messy overall. The bed was comfortable, and the use of a Rubik's cube-style extension cord was clever. The wardrobe was tiny, despite the room having a lot of space.

Dear ADAM K., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our reception area is a bit unique, however we will try to improve the signs to make it clear. Thank you for all your constructive feedback and we apologise if your stay did not meet all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karishma

Well located

Customer review rating 5.0/5

Nathalie. Solo - Confirmed reviews ALL

Perfect for a place to stay right near the trainstation

Dear NATHALIE S., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location

Customer review rating 5.0/5

Diana W. Friends - Confirmed reviews ALL

My room faced towards the railway station but i didn't hear any noise from there. I was attending a function at the Athena which was a few minutes easy walk away. The room was spacious and immaculate. The breakfast was brilliant and fresh.

Dear DIANA W., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Radek

Very outdated and needs more attention

Customer review rating 1.5/5

Angela Families - Confirmed reviews ALL

My family and I stayed in 2 twin rooms. One of them had a very bad smell and we informed reception and it was changed without hesitation which was reassuring however if in first place they have checked the rooms before letting guests to check in this would have better our experience. The pipes seems to carry the bad smell though.

Dear ANGELA B., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry that you had trouble with bed smell in the room. This is out the norm and we will do everything to make sure this doesn't happen. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Radek

Soso

Customer review rating 1.5/5

Iii Business - Confirmed reviews ALL

elevator, cleaness

Dear PABLO V., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Radek

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Other web-users rate our hotel

  • 423 reviews 8.9/10 Location
  • 586 reviews 6.4/10 Room
  • 542 reviews 8.8/10 Service
  • 313 reviews 4.3/10 Comfort
  • 281 reviews 6/10 Cleanliness
  • 209 reviews 7/10 Breakfast

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