ibis Leicester City 3 stars

Customer review rating (ALL Rating) 4.1/5 283 reviews

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Description

Hotel extras

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

Our accommodation(s)

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Hotel location

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

An informal modern cafe style restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  283 reviews

TripAdvisor Rating  3.5/5  854 reviews

Lift likes to always stop on the ground floor

TripAdvisor rating 3.0/5

cahfx TripAdvisor review

The lift always stops on the ground floor where the bar and reception area are regardless of which floor you have pressed the button for. The room was adequate with everything that a basic hotel room should have. On the second night of my three night stay when I returned to the room the keycard slot no longer triggered the lights in the room. This eventually, after much too-ing and fro-ing from the night staff (it was after midnight) led to me changing room, having had to pack in the dark - as compensation I was offered a drink, and the following night I was given a kit kat and a snickers. The second room was actually better as it faced the trampoline station, rather than the station and was quieter. The hotel is a short walk from the railway station, and not far from the city centre.

Not good

Customer review rating 0.5/5

Ranjit B. Solo - Confirmed reviews ALL

I had early check in and they made me wait till 9.30 on top of that check out was 12 noon but they knocked my door at 11 told me i had to go

Dear Mr B., Thank you for the feedback regarding your stay with us. I apologise for the inconvenience you have faced during your stay with us. I will pass on the comments to management to address. We look forward on your next stay with us. Kind regards Amit Chandehoke

Disappointed

Customer review rating 3.0/5

Daniel Families - Confirmed reviews ALL

We never had issues at other ibis hotels but this time round our experience was not the one we usually expect: 1) Found a shoe from previous guests under one of the beds, indicating that the room was not properly cleaned prior to our arrival 2) We had to ask at the reception for the mugs to be cleaned, rather than these being cleaned by house-keeping 3) A/C in the room was not working (was provided w/ a fan) during a time that was quite hot; A/C in the common areas was perfectly functional, verging on being too cold

Dear Daniel, Thank you for your feedback regarding your stay and I apologise for the inconvenience you have faced during your stay with us. I will pass on your comments to management to address. We look forward in seeing you in the near future. Kind regards Amit Chandehoke

Good stay

Customer review rating 4.0/5

Neil L. Couples - Confirmed reviews ALL

Had a fantastic stay with you and the staff were extremely attentive and welcoming and the rooms were great very clean and I certainly would stay there again but the only thing that let my stay down but not a deal breaker was the car parking. The area you have there is small and if you are fortunate to get a space it is tight parking woth a couple of spaces amd makes you worry scratching your car. But again the hotel amd staff were wonderful amd wouldn't put me off coming again whih I certainly will .

Dear Neil, Thank you for your positive feedback on your stay and it has been an enjoyable one. We look forward on your next visit to us. Kind regards Amit Chandehoke

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The staff were very kind and helpful. Thank you

Dear Sir, Thank you for the positive comments and you have had a pleasant stay with us. Kind regards Amit Chandehoke

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Other web-users rate our hotel

  • 441 reviews 8.6/10 Location
  • 573 reviews 6.2/10 Room
  • 522 reviews 8.8/10 Service
  • 5 reviews 8.6/10 WiFi
  • 328 reviews 4/10 Comfort
  • 277 reviews 6.2/10 Cleanliness
  • 202 reviews 6.5/10 Breakfast
  • 120 reviews 3.8/10 Amenities

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