Novotel Auckland Ellerslie

Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.3/5 123 reviews

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Hotel extras

  • ALLSafe certified

  • Ample parking space

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

ALLSAFE approved hotel

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
New Zealand





  • By plane

    AUCKLAND At 15km / 9.32 miles

  • By plane


  • By train

    AUCKLAND CENTRAL STATION At 18km / 11.19 miles

GPS:-36.888758, 174.798748

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our accommodation(s)

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  123 reviews

TripAdvisor Rating  4.0/5  1,068 reviews

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great stay albeit short. Clean quiet rooms, nice brekky and coffee!

Good Stay Long Absense

Customer review rating 4.0/5

Andrew Business - Confirmed reviews ALL

First overseas trip post COVId Nd the Novotel Ellerslie was a welcome place to restart travwl


Customer review rating 3.5/5

Ben Business - Confirmed reviews ALL

Nice room apart from the aged bathroom with a shower bath and poor water temperature

Dear Ben, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made a note about the bathroom structure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Returning to an Old Friend with an Updated Face.

TripAdvisor rating 4.0/5

Andrew A Business - TripAdvisor review

Classic Novotel, clean rooms well laid out and catering well for the business traveller. Good meals, served by friendly staff are appreciated as there are a lack of dining options nearby, particularly for breakfast. Comfy beds with all the amenities, lots of charging and power options through the room. Wifi is solid and quick.

Dear Andrew A, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards

did the job but been in alot better for less

Customer review rating 2.5/5

Des Business - Confirmed reviews ALL

Easy to find and good parking. Reception person was pleasant. Room was very dated and only a shower over a bath. No wifi available. Bed was comfortable. Microwave would have been useful and a complementary bottle of water rather than having to use water from a bathroom tap to fill the kettle!

Dear Des, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have made a note about the waters and please note the wifi had always been available however I do apologise our team at the Front desk had not informed you about the access of wifi. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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Other web-users rate our hotel

  • 18 reviews 9.4/10 Location
  • 57 reviews 7.5/10 Room
  • 79 reviews 8.9/10 Service
  • 32 reviews 8/10 Food
  • 22 reviews 8.6/10 Cleanliness
  • 17 reviews 8.4/10 Breakfast
  • 13 reviews 4.4/10 Amenities
  • 10 reviews 8.3/10 Bar

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