Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,523 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSafe certified

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

Our accommodation(s)

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Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,523 reviews

TripAdvisor Rating  4.0/5  1,177 reviews

Perfectly located and amazing stay and dinner thanks

Customer review rating 5.0/5

Carlee Families - Confirmed reviews ALL

Was awesome, thanks so much

Tired bathroom

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Great staff, nice room, but the bathroom was awful.

We disappointing, not a disability room as ordered, no complimentary water in room.

Customer review rating 1.5/5

Trevor W. Business - Confirmed reviews ALL

First night no bath mat, second night only 1 towel left for my wife and I. Poor parking for disability customers with cars not displaying disability passes in designated parks.

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very helpful

Can do Better

Customer review rating 3.0/5

Paul G. Business - Confirmed reviews ALL

One operating elevator for 5 floors for more than a month?? Not good enough Accor. Doesn't make it OK to hang a sign saying it is under preventive maintenance. Clearly you don't understand what preventive maintenance is. That is the maintenance you do regularly so your elevator is not out of action for months.

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Other web-users rate our hotel

  • 351 reviews 7.1/10 Location
  • 711 reviews 7.2/10 Room
  • 789 reviews 8.1/10 Service
  • 15 reviews 2.9/10 WiFi
  • 329 reviews 6.2/10 Food
  • 296 reviews 8/10 Comfort
  • 276 reviews 7.3/10 Cleanliness
  • 192 reviews 7.9/10 Breakfast

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