ibis Sydney Airport Hotel 3.5 stars

Name: ibis Sydney Airport
Address: MASCOT, 2020, AUSTRALIA
Telephone: (+61)2/83398500
Rating: 4.2

Customer review rating 4.2/5 9,076 reviews

ALLSAFE approved hotel

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+ 21 Services

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ibis Sydney Airport Hotel

Vibrant economy hotel, open to everyone

Listening to our guests' needs is key at ibis Sydney Airport hotel. Our hotel is a great option for travellers seeking easy access to Sydney's airport. We look forward to welcoming you and assisting with all enquiries: h3058@accor.com, 02 8339 8500

Nikki Little, Hotel Manager

Guests staying at our stylish yet affordable Sydney airport hotel are a 10 minute drive from Sydney International Terminal and less than 1km away from Sydney Domestic Terminal. Great for a stop-over, an event or a stay in Sydney. The ibis Sydney Airport hotel is surrounded by local services, cafes & bars, and is conveniently close to Sydney CBD with a short train ride, or by road in just 15 minutes. Mascot train station is only a short walk, making exploring Sydney easy.

The ibis Sydney Airport hotel guest rooms offer peaceful ambiance with the ibis Sweet Bed, fresh air and all amenities for a short stay. Take your time with 24-hour reception and all day dining at ibis Kitchen. Our affordable Sydney domestic airport hotel provides all guests an a-la-carte breakfast menu, online check-in & Sydney airport parking for $25 a night. Upon booking your stay at the ibis Sydney Airport, you also have the option to organise an early check-in and late check-out.

For an affordable and comfortable stay in a hotel near Sydney domestic airport, the ibis Sydney Airport hotel is a great choice. We are accessible for people with reduced mobility and have staff that speak different languages for international guests.

Hotel extras

24 hour Food & Beverage facilities
Short walk to Mascot train station and local, vibrant eateries
Less than 1km from Sydney's Domestic Airport terminals
Only two train stops to Sydney's CBD
Enjoy the exclusive ibis "Sweet Beds"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel $27.5/24H
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room (Paying) $27.5/24H
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
SYDNEYPaying
Languages spoken at the hotel
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Currency exchange

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS
Snack & beverage machinePaying

Fitness centre

1 meeting room(s)
Conventions hotel
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020
mascot
australia

Tel: +61283398500

Fax: (+61)2/83398585

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
SYDNEY At 1km / 0.62 miles - Shuttle paying

GPS :-33.927867, 151.187217

Our accommodation(s)

Stylish and contemporary, each of the guest rooms at ibis Sydney Airport is designed for comfort. Featuring warm décor, double glazed windows with blackout blinds, and the supremely comfortable ibis Sweet Bed, each guest room provides the perfect place to retire to at the end of a long journey. Guests staying at this Sydney Airport hotel can enjoy a relaxed, peaceful night's sleep with access to all the essentials, including a private ensuite, an LCD TV, ironing facilities and a fridge.

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room 1 Double and 1 Single Bed

Accessible room

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

SUPERIOR ROOM, 1 King Bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Rooms

Our restaurants and bars

ibis Kitchen & Bar

Type of cuisine: Bistro

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:30 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

IBIS KITCHEN & BAR

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 16 m²
Maximum capacity: 12 people

Find out more

Good stay

Michael C. Friends - 09/01/2021 Confirmed reviews ALL

Best customer service ever. Decent room and valuables price.

Dear Cheuk Sing C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Anonymous Families - 06/01/2021 Confirmed reviews ALL

Very clean and reasonably priced. Fantastic to have restaurant downstairs which was very convenient and well priced. The employee on duty when I arrived was amazing and very helpful. Highly recommend for a clean convenient stay on a budget.

Dear Joanne Louise C., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Clean and friendly

Craig Solo - 31/12/2020 Confirmed reviews ALL

Stayed overnight before early flight. Neat clean room. Friendly staff. Convenient shuttle bus to airport.

Dear Craig B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Close to the airport and great service

Egodwin Couples - 28/12/2020 Confirmed reviews ALL

We arrived about 10:45pm and were still able to get a late dinner and drink. Service was great Thank you

Dear Edward G., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Our Go-To Accommodation

Tina &. L. B. Couples - 28/12/2020 Confirmed reviews ALL

Outstanding, as usual!!

Dear Tina and Larry, Wishing you both a Merry Christmas, and a Happy New Year in advance. It is always a pleasure to have you both stay with us. Looking forward to welcoming you both back at the hotel. Sincerely, Varun Mathur - Front Office Manager

Clean. Friendly staff

Carmel B. Families - 28/12/2020 Confirmed reviews ALL

I’ve stayed in this hotel over six times. That’s way I chose this hotel again. The location is good and the room was clean. The person on the desk was friendly. But! I had room 5/109. I’m not sure if the people in the room above me were sick, but all I could hear all night was the toilet being flushed all the time. I’m not sure if it was coming from the whole floor or just the above room. The water seemed to be coming down inside the wall. Needless to say I didn’t get much sleep. I stayed in this hotel because of previously good experiences I’ve had, now I’m not sure if I will take the chance of this happening again. Thankyou for reading my feedback. I hope this helps. Carmel B.

Dear Carmel B., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Great service, friendly staff.

Michael P. Business - 27/12/2020 Confirmed reviews ALL

Great service and friendly staff. Room was clean and bed was comfortable.

Dear Michael P., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Comfortable

Mary Solo - 27/12/2020 Confirmed reviews ALL

Ok but hairs accumulated in shower drain, needs a good clean out

Dear Hollywood M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Denise S. Couples - 27/12/2020 Confirmed reviews ALL

Very good

Dear Denise S., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Great location for airport access

Jane Families - 24/12/2020 Confirmed reviews ALL

Check-in was easy, rooms were clean (we needed two rooms for a family of five), bathroom spacious, 24 hour reception made leaving early morning easy and we were offered a taxi. We were able to park on the street due to late arrival and early departure. The location was great for getting to the airport for an early flight.

Dear Mary-Jane T., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. Wishing you and your family a Merry Christmas and a Happy New Year! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

I’m back again for two more days later this week

Phil Solo - 22/12/2020 Confirmed reviews ALL

Staff are extremely friendly. Meals are very nice. Room has always been neat and tidy.

Dear Mr. C., It is always a pleasure to welcome you back to the hotel. Wishing you a Merry Christmas and a Happy New Year. Looking forward to welcoming you back soon. Sincerely, Varun Mathur - Front Office Manager

Close to Mascot station

Lol Friends - 20/12/2020 Confirmed reviews ALL

Good beds and shower

Dear Gloria T., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Easy walk or shuttle from the airport

Sam K. Solo - 18/12/2020 Confirmed reviews ALL

Always neat and clean, well priced and convenient. Food is always fresh and prepared as ordered, good bar area. Will definitely stay again.

Dear Samuel K., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well located stay was not comfortable

Faizah A. Solo - 18/12/2020 Confirmed reviews ALL

1) nobody has offered me with help on my laggage at least to push them inside the lift while they helped others 2) I stayed three nights no room service was provided and nobody has collected the garbage from the room I had to call reception to get new towels and soap. 3) there was a noise coming from the street from road construction I could not sleep well. When I told that to the receptionist she said there’s no sounds or working on the road down while I’m heading it loud ! 4) I think the hotel should care about hygiene the most currently no cases of a locally transmitted corona in Australia so no need to treat the guest like if they are infected because I wan tested negative corona and just waiting for my flight. 5) the breakfast menu overly priced the weetbix coast around 11 dollars ! How you expect the guest to pay this much while your hotel even not clean the rooms.

Dear Faizah A., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry if the team did not inform you of the ALL SAFE procedures we are currently practicing at the hotel. Any guest staying for more than one night, needs to request the room to be serviced, other wise our housekeeping team do not service the room to avoid increased touch points for the safety of the guests and the team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varun Mathur - Front Office Manager

Good stay

Richard Business - 17/12/2020 Confirmed reviews ALL

Short stay, helpful staff

Dear Richard Mr B., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Perfect for flight.

Sheila M. Couples - 17/12/2020 Confirmed reviews ALL

Short but sweet.

Dear Sheila M., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well located comfortable stay .. easy walk to Domestic if you haven't hea y luggage

Kaye A. K. Couples - 16/12/2020 Confirmed reviews ALL

For the price we paid .. could not fault it .. friendly staff. . . Room clean and comfortable. .. food in restaurant very good.

Dear K. H., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Good location.

Min Business - 15/12/2020 Confirmed reviews ALL

Friendly warm staff. Professionalism. Happy environment.

Dear Min, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are all looking forward to welcoming you back. Sincerely, Varun Mathur - Front Office Manager

Excellent customer service

Anonymous Solo - 15/12/2020 Confirmed reviews ALL

Great staff. Location very close to airport. Tidy, modern, well appointed room, very comfortable bed.

Dear Kyra W., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

Well Located

Phil. Solo - 13/12/2020 Confirmed reviews ALL

Friendly Staff, good value cosy hotel

Dear Phil L., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

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