ibis Wellington Hotel 3.5 stars

Customer review rating 4.3/5 8,079 reviews

ALLSAFE approved hotel

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ibis Wellington
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+ 10 Services

Hotel extras

Our central CBD location is ideal for business and leisure travellers who want easy access to the major sporting and cultural events, the Bluebridge Ferry Terminal and Wellington's popular waterfront restaurants and bars.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Wellington

153 Featherston Street
6011 wellington
new zealand

Tel: +6444961880

Fax: (+64)4/4961881

Check-in from 14h00

Check out up to 11h00

  • FEATHERSTON ST :  INTER CITY WELLINGTON

  • FEATHERSTON ST :  NORTHERNER CENTRAL

  • By plane

    WELLINGTON At 9km / 5.59 miles

  • By boat

    INTERISLANDER FERRIES At 1km / 0.62 miles

  • By helicopter

    QUEENSWHARF HELIPAD At 0.5km / 0 miles

  • By car

    GHUZNEE ST TUNNEL At 1km / 0.62 miles

  • By car

    MURPHY ST OFFRAMP At 1km / 0.62 miles

  • By car

    WATERLOO QUAY At 2km / 1.24 miles

  • By train

    WELLINGTON STATION At 0.5km / 0.31 miles

GPS :-41.284084, 174.776693

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

VIVANT!

Type of cuisine: Regional

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Menu (PDF) Cocktail menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

VIVANT! BAR

Vivant! Bar is ideal for casual dining in a relaxed, modern atmosphere, and is the perfect place to meet for a coffee, or simply unwind after a long day and watch the busy world along Featherston Street go by.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,079 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,651 reviews

Comfortable stay

Customer review rating 4.0/5

Anonymous Couples - 30/07/2021 Confirmed reviews ALL

We have stayed at the Ibis a number of times and always find it comfortable and convenient.

Dear Deborah W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Convenient

Customer review rating 4.5/5

Ed Business - 28/07/2021 Confirmed reviews ALL

Good service and good restaurant

Dear Ed V., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Great as always

Customer review rating 4.5/5

Hayden D. Business - 25/07/2021 Confirmed reviews ALL

The pillows were great this time around

Kia ora Hayden, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We also appreciate your loyalty as part of the Accor membership. The team look forward in hosting you next time you are in town. Ngā mihi Shanky Assistant Manager

Easy and Comfortable

TripAdvisor rating 5.0/5

delb0inz Business - 25/07/2021 TripAdvisor review

Ibis is a great location in the city. It has nice rooms and a great restaurant. It's easy to get to and to check in and the hotel is very comfortable. Nice amenities and everything you need is inthe room.

The dishonesty of the desk people was apparent. Trying to tell us that the car park was not booked by us in advance and we would then have to pay more than $30 to use another, far away carpark was a downright lie. I parked across the street for free!

Customer review rating 1.5/5

Philip B. Couples - 24/07/2021 Confirmed reviews ALL

As well as the dishonesty mentioned above, we had the misfortune to choose to dine at your hotel restaurant. The two meat choices made, chicken and beef steak were both way over priced ($91 for the two meals (no deserts or tea/coffee). The beef steak was ok and my wife ate it but the chicken was horrible...just a lump of tasteless meat. I asked for a 'doggy bag' and that's where the chicken and (tasteless) chips went...to the first hungry (starving) dog we came across...at least some wee good came from our unfortunate experience with the Ibis Hotel, Wellington.

10e

Customer review rating 5.0/5

Steven P. Friends - 24/07/2021 Confirmed reviews ALL

excellent location

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Team Wellington

Well located

Customer review rating 5.0/5

Sarah R. Friends - 24/07/2021 Confirmed reviews ALL

Perfectly located to TSB for the concert we went too, clean, comfy, quiet

Dear Sarah R., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

Great place to stay

Customer review rating 5.0/5

Bernie Business - 21/07/2021 Confirmed reviews ALL

Everyone very helpful even though hotel busy

Dear Bernie G., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

Good

Customer review rating 4.0/5

Brad Families - 20/07/2021 Confirmed reviews ALL

Staff were pleasant and courteous, food was good also

Dear Bradley F., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saurabh Bhavsar-Front Office Manager.

I enjoyed my stay with you

Customer review rating 4.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

all went smooth , but it would be great if you also had plant based milk in the room fridges and some proper vegan food in your menu

Dear Sabine W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for giving us adding more options on the menu, We certainly appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

good stay

Customer review rating 5.0/5

Grace L. G. Business - 18/07/2021 Confirmed reviews ALL

welcoming and friendly

Dear Grace L., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Wellington

I was overcharged for an extra nights accommodation and when queried of the $ 707 debited to my VISA account The invoice that I was issued showed an amount charged of $ 518.00

Customer review rating 3.0/5

Derrick M. Business - 18/07/2021 Confirmed reviews ALL

The receptionist was adamant that the correct amount was charged so I asked for an invoice . Unless this matter is resolved I will not rate my stay with IBIS Wellington .

Great location!

Customer review rating 5.0/5

Paula Families - 16/07/2021 Confirmed reviews ALL

Love thre Ibis Wellington...so close to everything!!

Dear Paula M., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

A very pleasant and comfortable stay.

Customer review rating 4.0/5

Emma W. Families - 13/07/2021 Confirmed reviews ALL

Very friendly staff greeted me on arrival and during my stay. Great location and comfortable clean room.

Dear Emma W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Well Located

Customer review rating 3.0/5

Anna Business - 13/07/2021 Confirmed reviews ALL

Great central location, good sized rooms and very good service from the front desk staff.

Kia ora Anna, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We hope you would give us the opportunity to serve you better in the future. . Ngā mihi Kind Regards, Ibis Team Wellington
Customer review rating 4.5/5

Anonymous Families - 12/07/2021 Confirmed reviews ALL

We had a great weekend at the Ibis. Friendly helpful staff who did what they could to assist

Dear Sue W., We very much appreciate your comments regarding your stay at the ibis Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shanky Assistant Manager

Awesome Stay

TripAdvisor rating 4.0/5

ngaahi07 17/04/2021 TripAdvisor review

Very clean, the cleaners come in through the day to tidy your room. The service was awesome although there was a bit of confusions as to how much my deposit was. The room was big enough for me and my friend but the bathroom was a bit too small but we made it work.

King Room

TripAdvisor rating 5.0/5

dianebrown191621 14/04/2021 TripAdvisor review

We were disappointed when we asked for clean towels but were given The dirty ones folded back up. We also asked for our coffee to be replenished but that never happened by the cleaners or the receptionist. Very disappointed and won’t be staying there again.

Really unhappy with the service

TripAdvisor rating 1.0/5

Siananigan 10/03/2021 TripAdvisor review

We paid at check in - and were not told an amount of $100 was reserved for our bond. Then we were checked out in error, a day early. Our room was not serviced. The desk staff person who spoke to us was condescending and unhelpful.

Great room, average experience.

TripAdvisor rating 3.0/5

mamadelicious2 05/03/2021 TripAdvisor review

Went to reception to get checked in and find out parking details as we had requested these when booking. Went to park car and realised we couldn’t fit - we hadn’t been informed of a height restriction, on going out to the car I realised we also hadn’t been given our key cards to get up to room so back to reception to be told that there was a 2m restriction in the whole city (we are not from Wellington so weren’t aware of this) so had to park on street - meant we were up early to sort parking/ ended up leaving earlier then we had planned for. So unfortunately our stay ended up being a little disappointing. At least I know for next time to ask about height restrictions, we were refunded parking as we didn’t end up using. Room was clean and comfortable!

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