ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 3,227 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • Central, CBD location is ideal for all kinds of travellers-both business and leisure

  • Self parking available (booking essential)

  • Vivant! restaurant and bar within the hotel. Perfect for casual dining with friends & family

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,227 reviews

TripAdvisor Rating  4.0/5  2,688 reviews

Certificate of excellence 2022

Great stay!

Customer review rating 5.0/5

Bill Business - Confirmed reviews ALL

Great service, clean and tidy room and free drink on arrival!

Fantastic Staff - Air Con Hopeless

TripAdvisor rating 4.0/5

DudleyandFreda TripAdvisor review

Staff are incredibly friendly and helpful. I had stayed once before and the room was next to the lift which was quite noisy which I mentioned so the staff went out of their way to give me a better room. Great that I could book in early when I arrived and the 11am check out is an extra bonus. The bed and pillows were comfortable. My only disappointment was the room appeared quite dusty and the air conditioning does not really cool, would not like to stay in the summer, had it set on 5 degrees and even at that the room was not cool.

Mixed vs my expectations

Customer review rating 3.0/5

Peter Couples - Confirmed reviews ALL

The hotel is central, good staff, clean and has a decent restaurant, but the building is not of the quality that I expect from an ALL property, especially at the price point. The rooms are small, low end finishings and seem closer to a dorm room than an ALL property. In fairness, it is the first time I have stayed at an IBIS and perhaps this is the standard they provide vs other ALL brands.

Terrible Service

TripAdvisor rating 1.0/5

dean b TripAdvisor review

i checked out of the ibis wellington today the 24 th of september then i thought id get a coffee on the way out which i payed $6.50 for then whilst waiting i thought maybe ill have some toast whilst waiting for my coffee , i aproached the desk to advise i wanted to have breakfast and the staff member advised that the cost was $32 odd dollars to which i replied im pretty sure breakfast was included in my room rate !! No was the path this was going !! then i advised the staff member i was an accor daimond member which provides for a free breakfast !! no result !! i gave up at this point and decided to just take a seat and await my takeaway coffee !! then the staff member appears trying to shove a pen in my hands to sign a docket for $22.50 c for breakfast !! . i said to the staff breakfast was free with the room !! plus daimond members always get free breakfast in the weekends !! At this point i thought best i just go somewhere elce for better service !! Bad Rude Service to say the least !! My Advise Dont stay at this TERRIBLE Hotel With TERRIBLE RUDE Service Dean B

Good location and helpful staff

Customer review rating 4.5/5

S P. Business - Confirmed reviews ALL

Always feel welcoming and location is great

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Other web-users rate our hotel

  • 1,400 reviews 9/10 Location
  • 2,039 reviews 6.8/10 Room
  • 1,681 reviews 8.5/10 Service
  • 45 reviews 6/10 WiFi
  • 760 reviews 8/10 Cleanliness
  • 450 reviews 6.2/10 Value
  • 406 reviews 6.8/10 Breakfast
  • 7 reviews 1.1/10 Wellness Area

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