ibis Amsterdam Centre Stopera 3 stars

Customer review rating (ALL Rating) 4.3/5 2,173 reviews

Best price
guarantee
ibis Amsterdam Centre Stopera - Image 1
ibis Amsterdam Centre Stopera - Image 2
ibis Amsterdam Centre Stopera - Image 3
ibis Amsterdam Centre Stopera - Image 4
Valkenburgerstraat 68, 1011 LZ AMSTERDAM, Netherlands

Description

Hotel extras

  • In the centre and on the edge of the historic Canal Ring

  • Reception available 24/7

  • Within 20 minutes by metro to Rai Convention Centre and 10 minutes to central station

  • Breakfast available at the hotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Amsterdam Centre Stopera

Valkenburgerstraat 68
1011 LZ AMSTERDAM
Netherlands

GPS:52.369905, 4.907566

Telephone
Fax +31 20 531 9145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,173 reviews

TripAdvisor Rating  4.0/5  3,707 reviews

Comfortable beds, but some shortcomings, see below

Customer review rating 3.5/5

Mr D. S. Families - Confirmed reviews ALL

Not ideally situated for walking around Amsterdam, as it's a good 15 minutes walk to get anywhere interesting. No family rooms available. My daughter had to sleep in one bed with her two young daughters, rather than leave them in a room on their own, leaving her husband to sleep in a room on his own. No coffee or tea available in the rooms, which was very disappointing. There's nothing like a nice hot drink as soon as you wake up! Breakfast was far too expensive, especially for young children. Nine euros for a 7-year-old, who only wants a drink and a bowl of cereal. We eventually found a breakfast café where we paid less than half of what the hotel were charging, but even that was a 10-minute walk.

Dear Mr David, Thank you for taking the time to review your stay. We are pleased to hear that you found our booking process straightforward and appreciated your membership in our ALL – Accor Live Limitless loyalty programme. We regret to hear about your dissatisfaction with certain aspects of your stay. Regarding the waiting time upon arrival, we strive to make the check-in process as efficient as possible and we are continuously working on improving this area. We understand your disappointment concerning the lack of hot drinks in the standard rooms. However, we offer premium rooms which include coffee/tea making facilities, and we hope this option might better suit your needs in the future. Additionally, we take note of your feedback on the pricing for children's breakfast and will consider reviewing our pricing structure to accommodate the needs of our younger guests. Our hotel's central location is designed to offer convenience to our guests, though we recognize that the proximity to city attractions can vary based on individual preferences. We are committed to providing a comfortable stay for families, and while we do not have family rooms, we endeavour to accommodate our guests' needs as best as possible. Our commitment to cleanliness is unwavering, and we are gratified to receive a positive score in that regard. We also appreciate your acknowledgment of our sustainable initiatives, as we make continuous efforts to contribute positively to our environment. Once again, thank you for your feedback. It is through comments such as yours that we are able to enhance our service. We hope to welcome you back. Best wishes, Team Ibis Amsterdam Centre Stopera

Good Stay

Customer review rating 4.5/5

George M. Friends - Confirmed reviews ALL

The staff were very helpful and friendly.

Dear George, We appreciate the time you have taken to share your feedback. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. Thank you again. We look forward to welcoming you back soon. Kind regards, Team Ibis Amsterdam Centre Stopera

Lovely visit

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good hotel in a quiet location. Staff were extremely helpful. We arrived in the morning and, as our rooms were ready, we were given keys to our room before 10am. Breakfast was well worth the cost. Plenty of food choices with hot and cold drinks. Food was replenished quickly. Staff were available and helpful if there were any issues.

Dear Guest, Thanks for taking the time to review your visit to our hotel. It is wonderful to hear that our online systems provided a seamless experience for you. We strive to offer convenience from the moment you decide to stay with us. Your commendation on our cleanliness is greatly appreciated; our housekeeping team takes great pride in maintaining the high standards of ibis Amsterdam Centre Stopera. We also want to thank you for recognizing our dedication to sustainable development, as we are committed to making positive contributions to the environment and our community. Knowing that you value our loyalty programme and the helpfulness of our staff is truly rewarding. We aim to make every guest feel welcomed and supported, and it's heartening to hear that we succeeded during your visit. Moreover, we are thrilled that you were able to take advantage of an early check-in and that our breakfast selections added to the enjoyment of your stay. ibis Amsterdam Centre Stopera cherishes your recommendation, and we look forward to welcoming you back for another memorable visit. We hope to welcome you again. Best wishes, Team Ibis Amsterdam Centre Stopera

Well located and mostly friendly staff

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Generally the experience was good: the hotel is well located, the breakfast is decent and the staff mostly friendly. I say mostly because two days in a row our room wasn't cleaned even though we put the corresponding tag early (before 9am on the second day). From what I've read online from several other clients at this hotel, this is a recurring issue: the management would rather act and solve this problem.

Dear Guest, Thank you for taking the time to share your review. It is delightful to hear that you found the hotel's location convenient and the breakfast to be satisfactory. We are also pleased that you experienced our staff as mostly friendly, as we strive to provide a welcoming environment for our guests. However, we are truly sorry to hear about the oversight regarding the cleaning of your room. We understand that returning to an unserviced room can affect the comfort of your stay. Please rest assured that we endeavor to ensure all our guests have a clean and comfortable environment throughout their visit. Our hotel prides itself on its cleanliness and housekeeping standards, and it is disheartening to learn that we did not meet these standards during your stay. We will be reviewing our daily procedures to prevent such instances from occurring in the future. We are grateful for your recognition of the positive aspects of your stay, and we will certainly address the concerns raised to enhance our service. Once again, thank you for your constructive comments, as they are essential in helping us maintain and improve our services. We hope that you will return in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Well located

Customer review rating 3.5/5

Anne H. Families - Confirmed reviews ALL

Pleasant. Super staff who were friendly and helpful. Clean bedroom, very small and lack of storage space.

Dear Anne, Thank you for sharing your review. We are delighted to hear that you found our staff to be friendly and helpful. Our team takes great pride in offering warm and professional service to all our guests. However, we regret to hear that the bed comfort did not meet your expectations. Our SweetBeds by ibis are designed to provide a restful sleep experience, and we are sorry if this was not your experience. We also note your preference for robes and slippers, which are indeed provided only in our premium rooms, as part of the additional amenities for that category. Regarding the room size and lack of storage space, we understand that this can be a concern. Our rooms are designed to be compact and efficient, and while they all maintain the same size for consistency, we strive to ensure that every guest finds their accommodations comfortable and convenient. We are pleased that you were satisfied with the cleanliness of our hotel. Daily housekeeping is a standard we uphold diligently to create a clean and welcoming environment for our guests. We hope to welcome you again. Best wishes, Team Ibis Amsterdam Centre Stopera

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,522 reviews 9.2/10 Location
  • 1,955 reviews 6/10 Room
  • 1,629 reviews 8.9/10 Service
  • 33 reviews 8.3/10 WiFi
  • 865 reviews 6.6/10 Cleanliness
  • 782 reviews 8.2/10 Breakfast
  • 133 reviews 3.5/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.