Mercure Montpellier Centre Comédie Hotel 4 stars

Customer review rating 3.9/5 2,349 reviews

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Mercure Montpellier Centre Comédie Hotel
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+ 18 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Leisure and activities
  • Pool (nearby)
  • Fitness centre (nearby)
  • Well-being
  • Babysitting on request
  • Golf
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Cold snacks
Business services
  • 9 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Montpellier Centre Comédie Hotel

6 RUE DE LA SPIRALE
LANGUEDOC ROUSSILLON
34000 montpellier
france

Tel: +33467998989

Fax: (+33)0970064362

Check-in from 15h00

Check out up to 12h00

  • BUS :  HOTEL DE VILLE

  • BUS 5 :  AIRPORT SHUTT ANTIGONE

  • TRAMWAY ANTIGONE :  TRAMWAY ANTIGONE

  • By plane

    Montpellier-Méditerranée Airport At 10km / 6 miles

  • By car

    Montpellier est At 7km / 4.38 miles

  • By train

    Montpellier At 1km / 0.63 miles

GPS :43.609199, 3.885743

Our accommodation(s)

Take a moment to relax in our rooms, which offer a welcoming space with a contemporary feel.

Our restaurants and bars

COTÉ SALON

Type of cuisine: Mediterranean

FOR A COCKTAIL OR A MEAL WITH MEDITERRANEAN FLAVORS, LARGE ARMCHAIRS AND PLUSH SOFAS INVITE YOU TO CELEBRATE THE REGION'S WINE HERITAGE

COTÉ SALON

THE BAR CELEBRATES THE COLORS OF THE VINE, IN AN ATMOSPHERE FEATURING DARK WOOD AND GOLDEN-BROWN CIGAR BOX COLORS

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 240

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Montpellier Centre Comédie Hotel

100% genuine reviews from our guests

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ALL Rating 3.9/5

2,349 reviews

TripAdvisor Rating 3.5/5

947 reviews

Great location but

Customer review rating 3.5/5

Jonathan Couples - 26/08/2021 Confirmed reviews ALL

The hotel is really hard to locate and the existence of another Mercure hotel nearby adds to the stress levels.

Hotel is old and filthy

Customer review rating 1.5/5

Philippe G. Business - 16/08/2021 Confirmed reviews ALL

Last minute booking for business as usual Very disappointed by the condition of the hotel Reception area is .. worn out to say the least Carpeting is filthy everywhere Rooms are old , dirty ( mold in bathroom )soft flooring Very noisy ( single pane windows ) and a very strong chemical smell/ perfume in my room. Amenities in room are few ( toiletries .. none . electric keetle does not work ) Elevators are like the rest . Due for refit ! Luckily the staff was very graceful and nice and breakfast was good

Terrible hotel

Customer review rating 0.5/5

Andres L. C. Business - 09/08/2021 Confirmed reviews ALL

The hotel is rundown, dirty and the staff are not kind. Over priced for the quality.

Very pleasant stay - Helpful staff

Customer review rating 5.0/5

Jkl69 Friends - 19/05/2021 Confirmed reviews ALL

We were warmly welcomed & assigned to newly renovated comfortable rooms. Staff was helpful throughout our stay & food was delicious. Although we were not able to enjoy to the fullest all that the hotel has to offer, we enjoyed our stay tremendously. We hope to be back

Needs Attention

Customer review rating 2.5/5

Cameron T. Business - 02/10/2020 Confirmed reviews ALL

It’s a good location but the hotel needs renovating.

Thank you for staying with us! I am delighted that you have appreciated the professionalism of mos teams. I am pleased to announce that the rooms will be renovated in the coming months. Looking forward to seeing you again! Sincerely. Management

Not a 4 star hotel

Customer review rating 0.5/5

Anonymous Couples - 15/09/2020 Confirmed reviews ALL

The hotel was extremely fitly. I have taken photos which detail the level of filth found in my room and around the hotel. I don't understand how Covid standards could be implemented when there was hair all over the floor of our bathroom when we arrived and strange stains in the bathtub. The room was either a smoking room at one time and they obviously didn't change the carpet (also stained and filthy) or someone had recently been smoking in the room. It was a loud oder of cigarette smoke everywhere in the room and a strange smell in the corridor of the hotel.

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Montpellier Centre Comédie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay

Customer review rating 4.0/5

Steve P. Couples - 11/08/2020 Confirmed reviews ALL

Breakfast was excellent with safe Covid practices in place. Room very clean and comfortable but could be noisy due to poor double glazing.

bad night with the bed, Good location

Customer review rating 1.0/5

Anon Business - 29/02/2020 Confirmed reviews ALL

I had really bad night with broken bed, and dirty bathroom. I just noticed the bed is broken after my arrival in midnight to sleep and I spoke with reception who was really in fast reply and nothing to do as the hotel is full!!! Do sir please try to handle your self tonight and we will fixed it tomorrow and the manager!!! He will speak with you in the morning and no body asked me or even take care???? and I forgot to tell hem about the dirty wall of the bathroom and I have some foto if needs. It’s extremely terrible and uncomfortable night after long day of work and when you have more meeting on the morning! I don’t know what to say more no action has been taken from any body you feel in a hostel or they accepted you in a favour.

Conveniently located hotel

Customer review rating 4.0/5

Ilse Business - 29/02/2020 Confirmed reviews ALL

The hotel is conveniently located close to Montpellier city center. The hotel lobby and breakfast area have been refurbished. The hallways need to be refurnished. There is a sign outside the elevators that this will be done, but it is there since September 2019 and meanwhile nothing has been done. The rooms are comfortable and the bedding also. Breakfast is excellent.

Lovely break and good service

Customer review rating 4.5/5

Gavin Families - 09/01/2020 Confirmed reviews ALL

We arrived early in the morning but the hotel quickly took our suitcases and said that our room would be ready after midday. The room was clean, comfortable and quiet.

Dear Gavin H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Montpellier Centre Comédie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel fab. Restaurent very poor

Customer review rating 2.0/5

Helen W. Business - 10/12/2019 Confirmed reviews ALL

Hotel room very comfortable. Staff on reception very helpful. The staff in the restaurent was very rude and unhelpful.

Congres

Customer review rating 4.0/5

E. Business - 01/12/2019 Confirmed reviews ALL

ok

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

A disaster - perhaps the worst night I have ever had in a hotel . Bed lights flashed all night and a kind receptionist tried to fix but could not . Hotel was full so could not change room

Customer review rating 0.5/5

Guy C. Couples - 23/11/2019 Confirmed reviews ALL

See above

Dear Guy c., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Montpellier Centre Comédie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay

Customer review rating 4.0/5

Toshio T. Business - 11/11/2019 Confirmed reviews ALL

Very convenient to access from the central station by tram. The staffs are kind and friendly. The room is need to be renovation.

Location is great

Customer review rating 3.5/5

Ozzy Business - 11/10/2019 Confirmed reviews ALL

Very nice and good hotel. Helpfull staff. Good breakfast. Only issue is the outside of the hotel. I mean the stairs that we took to go to old city of Montpeliier next to the hotel is very dark. I know its not hotels property but you can put some lights there to have your customers to have comfortable and safety walking to the old city. We needed to use our phone lights to see the stairs and way.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Customer review rating 4.5/5

Simon A. Business - 22/09/2019 Confirmed reviews ALL

Nice room, great service The hallways need some updating though

Dear SIMON A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Montpellier Centre Comédie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing

TripAdvisor rating 3.0/5

daver0se Couples - 30/08/2019 TripAdvisor review

The comfortable restaurant and bar shown on the web site were both closed for the duration of our stay. We were told the closure was seasonal, which means it wasn't unexpected, so the web site is deliberately misleading. The substitute for both the restaurant and the bar was an area called 'The Terrace', consisting of a scruffy outside area and the small breakfast room with flimsy paper table mats that doubled as menus.

Dear Guest, As the General Manager of the Hotel Mercure Montpellier Comedie, I sincerely thank you for your candid and honest feedback on you stay with us. Concerning the photos of the dining area found on our website which did not correspond to the configuration for summer in place during your stay this past August, I would like to express my most sincere regrets that you felt mislead by these photos. I would also like to kindly add that no deliberate misrepresentation or misleading information was intended by the posting of photos of our indoor dining facilities. Our website, as are most websites, is intended to give a general overview of our hotel and it is generally understood that additional décor may also be part of the property. Since the indoor bistro actually does exist and is in service throughout the majority of the year, there was no infringement of internet users’ trust or distortion of our property’s facilities. However, thanks to your feedback, we will pay more attention to showcasing both our lovely indoor bistro, as well as provide information and photos which propose the summer configuration of the “Terrace”. It will also be noted that weather permitting, we provide outdoor dining in lieu of the fall and winter bistro accommodations. Our establishment prides itself on the sterling reputation of integrity and service it has accomplished for a number of decades. That being said, we do very much appreciate your helping us live up to this reputation by posting your observations on this issue. In response to your assessment of our outdoor dining facilities, The Terrace, albeit your experience was one of disappointment, perhaps based on expectations which were not met in terms of décor - something which can be accredited to a matter of personal preferences - The Terrace outdoor space, with its greenery, and cozy bamboo style bar, has often been acclaimed as a refreshing, relaxing, hidden haven of modern elegance, in the midst of busy urban surroundings. It’s an honor for me to encourage readers of your post to come and see for themselves what a delight this, back-by-popular demand, year after year, outdoor space provides. As the back drop of music festivals from cool jazz, to lyric musical performances and everything in between, the Terrace creates a summer buzz and makes our urban setting palpitate with positive energy and cultural diversity. Once again, thank you for your comments and we do hope you’ll pay us another visit with the knowledge of the elements I’ve shared with you in this post. It would be my pleasure to personally meet and greet you. Yours Truly,

Excellent hotel - great AC and breakfast

TripAdvisor rating 5.0/5

mikewood_aus Business - 05/07/2019 TripAdvisor review

A fantastic hotel - we stayed during the record heatwave and the room AC was the best ever. quiet and cool ! great breakfast and central location. There was renovation work but that didnt annoy anyone

My stay at the Mercure Center Montpellier

TripAdvisor rating 5.0/5

miroslawp505 Business - 13/11/2018 TripAdvisor review

I would recommend this hotel to anyone staying in Montpellier. The location is great, the only drawback being that because of the tram tracks it is not always easy to find the way. The staff were very nice and helpful. Thanks to my platinum status I got an upgrade to a privilege room even through he hotel was apparently full. Great rooms and great accommodation.

Very nice hotel

TripAdvisor rating 4.0/5

Mark C Business - 24/02/2018 TripAdvisor review

Stayed here twice now, both times staffs have been verv friendly and helpful Rooms are cleab answer reasonably spacious. Free WiFi wirked wellwand breakfast was fine. Easy to get to from Airport. Close to city centre as well.

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