Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.9/5 4,618 reviews

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265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,618 reviews

TripAdvisor Rating  3.5/5  4,928 reviews

poor quality rooms

Customer review rating 1.5/5

Kristie Families - Confirmed reviews ALL

rooms were very disappointing, also the extra bed that i booked and paid for wasn't in the room on arrival.

Dear Kristie, Thank you for your feedback, and I’m sorry to hear about your experience. I apologize for the inconvenience caused by the missing extra bed upon your arrival. This should have been prepared in advance, and I’ll address this with the team to ensure it doesn’t happen again. We also appreciate your comments about the room quality and reception staffing, and I’ll share your feedback with the relevant teams for review and improvement. Thank you for bringing this to our attention, and I hope we can welcome you back for a better experience in the future. Best regards, Alex Mihardja Executive Assistant

Well located

Customer review rating 4.0/5

Yve M. Couples - Confirmed reviews ALL

King size room was way too small . Bathroom way too small. Should put basin next to shower instead of toilet. Bathroom too small considering it was a king size room

Dear Yve M., Thank you for sharing your feedback. We're glad you found our location convenient. However, we apologize for the room and bathroom size not meeting your expectations. We also regret the issues with Wilson Parking and will address these with our team. We appreciate your comments and hope to welcome you back for a better experience in the future. Warm regards, Alex Mihardja Executive Assistant

Great location, and very clean loved it thank you.

Customer review rating 5.0/5

George K. Business - Confirmed reviews ALL

The staff were very friendly and nothing was a problem made me feel very relaxed.

Dear George K., Thank you for your wonderful feedback. We're delighted to hear you enjoyed our great location, cleanliness, and friendly service. It’s fantastic to know we made your stay relaxing and enjoyable. We look forward to welcoming you back soon. Best regards, Alex Mihardja Executive Assistant

Great location

Customer review rating 3.5/5

Maria Families - Confirmed reviews ALL

The location is top notch. The room was just ok.

Dear Maria, Thank you for your feedback. We're pleased to hear you enjoyed our great location. We also appreciate your comments about the room and will certainly consider your suggestion regarding the beds. We hope to welcome you again soon. Warm regards, Alex Mihardja Executive Assistant

Well located

Customer review rating 3.5/5

Fiona T. Solo - Confirmed reviews ALL

Lovely staff. Disappointed I couldn’t get the wifi to work o water in room as ALL member. Room clean and no noise.

Dear Fiona T., Thank you for your feedback. We're pleased to hear you enjoyed our location and found the staff lovely. We apologize for the inconvenience with the Wi-Fi. We'll look into these issues to ensure they are addressed. We appreciate your comments and hope to welcome you back soon. Best regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,481 reviews 9.6/10 Location
  • 4,068 reviews 5.3/10 Room
  • 3,086 reviews 7/10 Service
  • 72 reviews 6.7/10 WiFi
  • 2,247 reviews 2.8/10 Comfort
  • 1,535 reviews 6.6/10 Cleanliness
  • 817 reviews 7.8/10 Breakfast
  • 803 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.