Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.9/5 4,484 reviews

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265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,484 reviews

TripAdvisor Rating  3.5/5  4,917 reviews

Awesome location, great room, fantastic breakfast

Customer review rating 5.0/5

Kylie &. L. Families - Confirmed reviews ALL

Loved this stay. So conveniently located, fantastic room on level 8, friendly staff and a great breakfast. Will definitely stay again in future trips to Melbourne

Dear Kylie &. L., Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed your stay and loved the convenient location, your room, and the breakfast. Our team will be thrilled to know they made your stay memorable. We look forward to welcoming you back on your future trips to Melbourne. Best regards, Alex Mihardja Executive Assistant

Well located

Customer review rating 5.0/5

Bruce Couples - Confirmed reviews ALL

Very central to evrything lane ways, diferent bars including whiskey and aliment, fad just to name two also very handy to the free tram network also a great area for a large array of food vanders.

Dear Bruce, Thank you for your feedback. We're glad you enjoyed our central location and had a chance to explore the nearby laneways, bars, and food vendors, as well as take advantage of the free tram network. We look forward to welcoming you back. Best regards, Alex Mihardja Executive Assistant

Noisy experience

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The walls and doors of the room were particularly poor at blocking out noise. I was able to clearly hear other guests walking and talking outside, doors closing, cleaning staff going about their work, etc.

Thank you for your feedback. I’m sorry to hear about the noise disturbance during your stay, and I understand how frustrating that can be. Regarding the branding, we are part of the same hotel family, and I apologize for any confusion it may have caused. As for our housekeeping policy, we currently service rooms every third day to reduce our environmental impact, but fresh towels and in-room supplies are always available upon request. We appreciate your input and hope to improve your experience next time. Best regards, Alex Mihardja Executive Assistant

Great stay

Customer review rating 4.5/5

Tony W. Families - Confirmed reviews ALL

I bought my daughter to Melbourne to see her favourite band . And everything was perfect . Thank you

Dear Tony W., Thank you for your lovely feedback. We're so glad to hear that you and your daughter had a perfect stay and enjoyed your trip to Melbourne. We hope the concert was just as memorable! Looking forward to welcoming you both back again soon. Best regards, Alex Mihardja Executive Assistant

well located

Customer review rating 4.5/5

Bryan H. Couples - Confirmed reviews ALL

we frequently stay at Mercure Welcome and this is the second time we have had a heater problem and have been relocated - hence the 9 rating

Dear Bryan H., Thank you for taking the time to share your feedback. I’m pleased to hear that you find our location well-suited for your needs and that Kalil Matos was able to assist you with the relocation. I apologize for the inconvenience caused by the heater issue and the slow check-in process. Please rest assured that we are addressing these concerns to improve our service. We value your continued patronage and hope to provide a more seamless experience on your next visit. Kind regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,308 reviews 9.6/10 Location
  • 3,847 reviews 5.4/10 Room
  • 3,025 reviews 7/10 Service
  • 71 reviews 5.2/10 WiFi
  • 2,133 reviews 2.9/10 Comfort
  • 1,459 reviews 6.7/10 Cleanliness
  • 807 reviews 7.9/10 Breakfast
  • 759 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.