Mercure Ismailia Forsan Island Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 206 件のレビュー

Mercure Ismailia Forsan Island Hotel - Image 1
Mercure Ismailia Forsan Island Hotel - Image 2
Mercure Ismailia Forsan Island Hotel - Image 3
Mercure Ismailia Forsan Island Hotel - Image 4

説明

ホテルのその他の情報

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

当ホテルの客室

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ホテル所在地

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
エジプト

GPS:30.586611, 32.288167

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  206 件のレビュー

トリップアドバイザーの評価  4.4/5  543 件のレビュー

2025エクセレンス認証

Nice

トリップアドバイザーの評価 5.0/5

Roam48750795485 トリップアドバイザー認証口コミ

I stay for aday in this hotel i feel at home the veiw is amazing the food very good the room clean the cafe i love ot Nice hotel professional Management

Dear guest Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay, particularly the view and the service provided by our professional staff. Your kind words motivate us to continue delivering exceptional experiences. ALI ABDALLA General manager

💗💗💗💗💗

トリップアドバイザーの評価 5.0/5

Mariam R トリップアドバイザー認証口コミ

It’s a very nice place and the staff was very friendly and helpful to us and the room was very clean it was very good experience 💗💗💗💗💗💗

Dear guest Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay, particularly the view and the service provided by our professional staff. Your kind words motivate us to continue delivering exceptional experiences. ALI ABDALLA General manager

Отель, где невозможно спать

トリップアドバイザーの評価 1.0/5

SvetaBurma トリップアドバイザー認証口コミ

We stayed in this hotel when we played a tennis tournament. It is impossible to live and relax too, since after 11 pm in the neighboring cafe, which plays loud music until 1, or even 2, in the morning. You won't sleep. If you arrive in January, you need to keep in mind that the air conditioning does not work and the rooms are cold. The administration and hotel employees do not react at all to comments and requests regarding silence after 11 pm. Therefore, choose a hotel near the courts.

Dear Mrs. SvetaBurma Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please kindly note that the nearby café is not under the direct control of the hotel. However, upon receiving your concern, our team took immediate action by contacting the relevant authorities to address the noise issue. In addition, we offered to relocate you to a room on the opposite side of the hotel in an effort to minimize the disturbance and improve your comfort as agreed from your side. Regarding the air conditioning, we regret any inconvenience caused during your stay and appreciate your comments, which help us identify areas for improvement. At Mercure, we strive to provide a superior service experience for every customer; your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ALI ABDALLA General manager

A memorable stay

トリップアドバイザーの評価 5.0/5

Ahmed S トリップアドバイザー認証口コミ

A memorable stay in a lovely hotel. Amazing fiew to the lake.Excellent & profesional staff.Thank you so much for everyone for your great services

Dear Mr Ahmed S, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay, particularly the view and the service provided by our professional staff. Your kind words motivate us to continue delivering exceptional experiences. ALI ABDALLA General manager

Amazing

トリップアドバイザーの評価 5.0/5

Humping M トリップアドバイザー認証口コミ

A comfortable place and a friendly staff a young gentle men and respected young ladies All are Professional Thanks for the amazing stay

Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General ManagerDear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

との提携 TripAdvisor

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