Hotel Novotel São Paulo Center Norte 4 estrelas

Classificação clientes Avis 4.5/5 15.969 comentários

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Quarto 1

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Como funciona?
+ 21 Serviços

Extras do hotel

  • Aproveite a piscina, e espaço kids . Crianças até 16 anos com os pais se hospedam grátis

  • O hotel tem capacidade para receber grandes eventos para até 500 pessoas

  • 30 minutos de carro até o Aeroporto Internacional de São Paulo - Garulhos

  • 3 minutos de carro até a estação de metrô Carandiru

  • Use do transfer do hotel para levá-lo até shopping e o Expo Center Norte com conforto

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel São Paulo Center Norte

Avenida Zaki Narchi, 500
Vila Guilherme
02029000 são paulo
brasil

Tel: +551122244000

Fax: (+55)1122244100

Check-in a partir das 14h00

Check out até as 12h00

  • RODOVIÁRIA DO TIETÊ - 950 M : 

  • Estação Carandiru - 1,0km : 

  • Estação Tietê - 950 mt : 

  • De avião

    CONGONHAS AIRPORT A 15 km / 9,32 milhas

  • De avião

    GUARULHOS INTL A 23 km / 14,29 milhas

  • De helicóptero

    CAMPO DE MARTE A 2,99 km / 1,86 milhas

  • De carro

    VIA DUTRA HIGHWAY A 4 km / 2,49 milhas

GPS:-23.51174, -46.620796

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • 2 Restaurantes
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 13 Salas de reunião
  • Centro de negócios
    • Centro comercial com equipe de apoio
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 323 quartos
    • 4 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 7 quartos contíguos
    • 323 quartos para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Espanhol
    • Português
    • Inglês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
    • Serviços de lavanderia/manobrista Custo adicional
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Propriedade 100% para não fumantes
  • Elevador para todos os andares
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
  • Porter
    • Porter
Acesso à acomodação
  • Estapar Custo adicional
    • No local
    • 250 vagas de estacionamento
    • Privado
    • Estacionamento aberto 24/7
    • Estacionamento com serviço de segurança
    • Estacionamento com manobrista
Bem-estar
  • Piscina interna
    • Coberto
    • No local
  • Fitness Center
    • No local
    • Sala e sauna
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis
    • Área de jogos eletrônicos
    • Playground infantil em área interna

Nossas acomodações

Seja a lazer ou a negócios, os quartos do Novotel São Paulo Center Norte são ideias para você relaxar. Os quartos modernos e confortáveis contam com tudo o que você precisa para ter um descanso merecido após uma viagem cansativa. Aproveite facilidades como WiFi grátis, mesa de trabalho e berço mediante pedido. Conta também com quartos adaptados para mobilidade reduzida. E se estiver viajando em família, traga seu pet e aproveite a facilidade de acomodações para até 6 pessoas!

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 7

  • Tamanho máximo: 620

  • Capacidade máxima: 850 pessoas

  • Capacidade máxima para banquete: 550 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel São Paulo Center Norte

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

15.969 comentários

Classificação no TripAdvisor 4.0/5

1.615 comentários

This hotel is much worse than before, will never stay there again

Classificação TripAdvisor 1.0/5

Connector59540143019 Business - 31/05/2019 Avaliação certificada TripAdvisor

No internet for 2 days, no help from reception desk, my room key was not working every time i was arriving to my room and i had to go to reception again. They charged me 1 more day even after I changed my reservation 1 month in advance!!

Thanks for sharing about your stay. We are sorry for the events. We will share your comments with the front desk staff to prevent events like these from repeating themselves. We regret that the internet did not work during the period of your stay. It is not normal for this to happen. We will inform our IT staff about what happened. Resposta Helio Gelinski General Manager

Convention hotel !!

Classificação TripAdvisor 2.0/5

Jay272 Business - 05/02/2019 Avaliação certificada TripAdvisor

Normally Novotel network provides quite nice service. There is always an exception. My stay there was not good one . No welcome smile at all at the time of check-in . No happy face employees . Surprising !! I am premium status holder from hotel membership , but no recognition . I was disappointed , and try not to return there again. There are many hotels available there.

Dear Mr. Jay, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our front desk team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Equip Novotel São Paulo Center Norte

As always a good choice :-)

Classificação TripAdvisor 4.0/5

corneliusc86 Business - 03/09/2018 Avaliação certificada TripAdvisor

This was the sixth or seventh time @Novotel Center Norte. As always a very good choice, the rooms have everything you need as a business traveler, nice breakfast with a lot of variety and near by a big shopping center. As well the international Airport is pretty close to the hotel.

Dear Mr. Cornelius, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte

Good hotel, bad location.

Classificação TripAdvisor 4.0/5

silvi0str0zzi Business - 29/08/2018 Avaliação certificada TripAdvisor

Novotel São Paulo Center Norte is an excellent hotel for closed events, far from the best attractions, making traveling difficult and with a very bad neighborhood. A lot of travel time is spent to theaters, airports and restaurants in the city.

Dear Mr. Silvio, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte

Keeping the excellence!

Classificação TripAdvisor 5.0/5

Antonio L Family - 23/11/2017 Avaliação certificada TripAdvisor

Easy acess to Shopping (quite near). Easy acess to downtown. Near of main Highways and Avenues. Gym and swinpool services in high quality. Near to International Airport of Guarulhos and Congonhas also.

Prezado Sr. Antonio, Obrigado por compartilhar sobre sua estadia. Ficamos contentes em saber que teve uma boa hospedagem e apreciou o hotel como um todo. Esperamos recebê-lo no Novotel Center Norte em outras ocasiões. Att, Helio Gelinski Gerente Geral

My stay at Novotel Center Norte

Classificação TripAdvisor 4.0/5

N7268MBvictorl Business - 11/04/2017 Avaliação certificada TripAdvisor

I was satisfied with the stay. Great service in general. the restaurant was closed and the hotel habilitated some meeting rooms to accommodate breakfast and dinner. The sushi restaurant should've have longer operating hours to provide additional dining options.

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Great surprise!

Classificação TripAdvisor 5.0/5

Flaviobrea Family - 08/12/2016 Avaliação certificada TripAdvisor

I didn't expect such excellence in hospitality for that price! Best breakfast and cappuccino (in the bar), people are great! The room was big enough for 2 adults and 2 kids. One king size bed and 2 single beds.

Dear Flavio, Thank you for sharing your hospitality experience. We have entertainment options for the family, such as the swimming pool, the fitness center and the Family Space, where children can play. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the Centre of Sao Paulo. We hope to see you at the hotel in other occasions. Regards,

Very good!

Classificação TripAdvisor 4.0/5

J84OBmarceloc Business - 25/09/2016 Avaliação certificada TripAdvisor

Met my needs. Showers could have more water pressure, ideal location for those attending expos at Center Norte or Anhembi. Rooms are big and quiet. Walking distance from Shopping Mall with good variety of shops and food court.

Dear Mr. Marcelo, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Not a nice experience at check-in

Classificação TripAdvisor 3.0/5

gilbertog939 Business - 02/07/2016 Avaliação certificada TripAdvisor

The hotel is OK and convenient, nice restaurant. My only complaint is when checked-in it was 10:00AM, after a long flight, the clerk at check-in told that I need to wait until the room were ready because there were not rooms. I totally understood because the standard check in is by 3:00. But my surprise was while I was waiting a lot of people were coming in and getting rooms. I waited almost 2 hours until I decided to approach the Check in and complained about it why others people were getting and I didn't, immediately the new clerk assigned a room. I think it is not fair the treatment because the rule is for anybody unless I wrong.

Dear Mr Gilberto, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I apologize that your experience did not meet your expectations. Please I would like to explain that those guests who made the check in before noon were from a group who had paid the night earlier to guarantee the check in before 12:00. We appreciate your sharing your concerns, and we hope that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Excellent

Classificação TripAdvisor 5.0/5

lsales2015 Business - 24/08/2015 Avaliação certificada TripAdvisor

Very good and confortable rooms! Excellent breakfast and services. Shopping mall just beside the hotel, where you can find restaurants, shops and some entertainment for those who are in business travel and needs pratical things.

Prezado Sr. Isales, Obrigado por compartilhar sobre sua estadia. Ficamos contentes em saber que teve uma boa hospedagem e apreciou o hotel como um todo. Esperamos recebê-lo no Novotel Center Norte em outras ocasiões. Att, Helio Gelinski Gerente Geral

Very good!!

Classificação TripAdvisor 4.0/5

ghcastro Business - 27/01/2015 Avaliação certificada TripAdvisor

All very well !! Excellent location for the Convention Center. It has a free shuttle every hour leads to Shopping and Convention Center. Very good service and friendliness at the reception as in the restaurant service. Recommended.

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Excelente hospedagem

Classificação TripAdvisor 5.0/5

BETOVILASBOAS Family - 05/11/2014 Avaliação certificada TripAdvisor

Excellent hotel, clean room, excellent service, very good breakfast. recommend. Hotel well located, easy to reach. The only problem is the check-in and check-out it takes a lot and usually have long queue.

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. The reception team will be advised to offer a faster check-in and out to our guests and avoid the long lines. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Good choice in Sao Paulo

Classificação TripAdvisor 5.0/5

Glopes34 Family - 04/11/2014 Avaliação certificada TripAdvisor

Nice room, comfortable bed, well decorated and close to a huge Mall. Good for children - there is a children room at the lobby where you can leave the babies playing while you are enjoying some beers at the bar. Breakfast not valued for money. Good for business and vacation

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

great location

Classificação TripAdvisor 4.0/5

doutorgilberto2003 Family - 22/10/2014 Avaliação certificada TripAdvisor

is near to good shopping , near the subway however far from the city , great for those who need to attend the event centers around the hotel ( anhembi north and center ) , possible to walk downtown ..

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated staying at Novotel Center Norte. Our location is really good for the ones who attend events around the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

simply excellent

Classificação TripAdvisor 5.0/5

fabiosouzasouza Business - 03/10/2014 Avaliação certificada TripAdvisor

everything perfect! from the friendly reception to the impeccability of accommodation. everything perfect! from the friendly reception to the impeccability of accommodation. everything perfect! from the friendly reception to the impeccability of accommodation.

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated staying at Novotel São Paulo Center Norte. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Excelent

Classificação TripAdvisor 5.0/5

neyrafael Business - 14/09/2014 Avaliação certificada TripAdvisor

One of the best business hotels that I ever been. I went there in a business trip, was very well received, the room was big and very confortable. The breakfast was delicious with a big variety. I strongly recomend for everyone.

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated staying at Novotel São Paulo Center Norte. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Fair

Classificação TripAdvisor 3.0/5

meandmybunker Business - 12/08/2014 Avaliação certificada TripAdvisor

Needs improvement in toilets, general update of the rooms and better breakfast. Location is good if you go to the trade fairs. People on the desk are nice. They give free internet acces, that's good !!!!

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated our attendance team. Our location is really good for the guests who go to the trade fairs. Your suggestions will be taken into consideration. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Layover

Classificação TripAdvisor 5.0/5

Randall B Business - 31/07/2014 Avaliação certificada TripAdvisor

I arrived at the hotel around 6:30PM and upon check in I asked about an extended check out. Which I was quoted and it was very reasonable. The reason being that my international flight wasn't scheduled to leave GRU until 9:30PM the following night. There was no knock at the door (housekeeping) and everything was as it should be. The restaurant was undergoing some sort of renovation so I ordered room service in the evening and had the breakfast buffet they had set up in one of the smaller ballrooms, which was fine no harm no foul. I would like to sample the actual restaurant food from the actual restaurant the next time though. My Taxi ride was a bit of a disappointment. And, partially my fault. The fare, I thought, was way too high. I noticed too late into the ride that the driver had not turned on the meter. When we arrived he told me that the fare was $R100.00. I then pointed out that he never turned on the meter and that costs about $R185.00 to go from the airport to the Morumbi Novotel another hour away from the Novotel Centre North. I told him that I was not satisfied and he then discounted the fare to $R90.00. The next time I will insist on the meter being on and that the bell captain talks with the driver. I have my suspicions about some sort of pay back scheme that I can not prove.

Dear guest, Thank you for sharing your hospitality experience. The taxi ride from the hotel to the airport is really around R$ 100,00.If you took the taxi from the hotel taxi rank, we can assure that the taxi driver is reliable and that he was not trying to take advantage of you. You can be sure that there isn´t any kind of “pay-back” between our employees and the taxi drivers, as the outsourced company who provide the taxi service is reliable and work with our hotel and the other companies owned by the same owner in this region, like: Shopping Center Norte, Lar Center and Expo Center Norte. As well, all our employees are forbidden to take any pay-back from taxi drivers. We are sorry for what happened and hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Atendimento péssimo - Terrible service

Classificação TripAdvisor 1.0/5

henriquebpimentel Business - 03/10/2013 Avaliação certificada TripAdvisor

10 minutos de espera para ser atendido no check inn. Lâmpada queimada no quarto. Muito grande a demora para receber meu veículo que estava no estacionamento no check out. Quase perdi meu compromisso por conta da demora. Funcionários nada agradáveis. 10 minutes waiting to be served at the check inn. Bad bulb in the room. Too big to take to get my vehicle that was in the parking lot at check out. I almost lost my commitment on behalf of delay. Nothing pleasant employees.

Excellent place if you are going to attend the business fair in Expo Centre

Classificação TripAdvisor 4.0/5

Yousafbajwa Business - 16/09/2013 Avaliação certificada TripAdvisor

Everything ok about this place ...Just a little older building and they might think of redoing the bathrooms. I will stay again if I am in brazil for the fair in Expo Center Norte. You have a nice shopping place only across the parking area and you can find a lot of different food places etc.

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