ibis Zurich Messe Airport Hotel 3 stars

We just stayed form 1 night and the service was amazing , rooms are spacious and clean. I will definitely come back.

We have stayed in many Ibis hotels and have never had an issue - unfortunately this one did not meet our expectations. We specifically chose the Zurich Messe after checking the Accor website and finding that it had both a restaurant and room service as we would arrive there after a long day driving. Sadly we were told on arrival that both had been shut throughout Covid and the website had not been updated... Normally this wouldn't be an issue but there are very few restaurants in the area, and the few that were there were shut the evening we stayed. Our only option was a limited choice of 'ready meals' that I assume were heated in a microwave - at a cost of 25CHF each! The room was clean, but the air-conditioning did not work and seemed to be stuck on a heat setting, and the sheets were very rough. The one redeeming feature was the gentleman on reception - his customer service was excellent!

Best service and helpful staff

Excellent service client !

The staff was nice and helpful and the hotel room was okay. The pre-ordered and prepared breakfast was pretty bad though (especially the bread). On one day I couldn't even get a third piece of bread. Again the staff was nice and took note of my complain and prepared more bread the next day. The price of the room was too high, but acceptable, but the breakfast should have been much cheaper for what it was.

Great staff service, they were super nice. Shuttle service was handy. Room was sufficient for short stays.

The staff were trying very hard to please everyone. I would like to thank them and wish them All the Best.

Clean, modern, friendly staff. Ideal for a functional stay.

Nice staff, clean room, near to airport. Airport shuttle bus was nice because it was raining and having heavy suitcases. Thanks.

the room is too small for 2 people. there is no room for two suitcases without blocking the path. the bathroom is very niche but to get into the shower I had to leave the room and then come back after i opened the shower door. the soap is next to the hairdryer and not convenient and difficult to reach. My room was not cleaned nor was the bed made after my first night in the hotel

Amazing hotel, amazing staff, amazing ibis

Since almost a decade we use this property during our stopsovers in Zurich. It easy to reach from the airport by regular hotel shuttle bus. Bus stop for public transport within city boundaries very close to property. Rooms not very large, however smart equipped for traveller needs. Friendly staff lets you feel just as you were at home. Last but not least: a place where you spend a comfortable night and not a fortune.

its the suitable place to spend comfortable nights in Zurich - and not a fortune. Since almost a decade we sleep at this hotel during our stopovers. Bus stop for Zurich public transport very close to the property. Reliable shuttle bus between airport and ibis hotel.

Room are very small. One can feel suffocation in the room. Even though there was minus temperature outside, need to keep windows open during night so that fresh air can enter the room. Breakfast is wurst with substandard quality items like breads, juices honey, jams etc..

Perfect place to sleep - good quality beds. Basic rooms but spotless clean. Quality of restaurant - dont expect to dine in a 5 * restaurant. It serves the need... Reception / bar staff could be better trained - not to much service minded but ok