Good value for price, friendly service. Rather strange message to welcome guests an unmanned reception desk (I then phoned the main number which did not get answered, but after about 10 minutes the receptionist returned). All fine as usual apart from this (I had pre checked-in so it was just a matter of getting the key). I can send you an image of the message if you would like to see it.

We have spent a night in December. Very kind and helpful reception. Dinner limited to very few microwave heated dishes. Room, bathroom, restaurant and reception were awfully cold - so an unpleasant stay in a period of the year when outdoor temperatures are around the zero. Won't stay again.

Friendly staff. One lady on duty doing everything with a smile!

Despite putting the temperature room regulator to the maximum, the radiator sensor didnt react and the radiator wasn't warmer. A lack of comfort... A bit cold, especially early in the morning. We are in winter and rooms should be better heated. Thanks !

I have stay many times at this IBIS hotel because it is well located for my needs and best of all has a really good garage as I usually have to visit by car.

The location is not so easy to reach by public transportation, and the big construction next to it does not help. Not many restaurants or shops nearby. Would be great if the room had at least a mini fridge.

Relaxing

We spent four nights, check in and out simple, room very clean, bed comfortable and staff always helpful and friendly

We have stayed in many Ibis hotels and have never had an issue - unfortunately this one did not meet our expectations. We specifically chose the Zurich Messe after checking the Accor website and finding that it had both a restaurant and room service as we would arrive there after a long day driving. Sadly we were told on arrival that both had been shut throughout Covid and the website had not been updated... Normally this wouldn't be an issue but there are very few restaurants in the area, and the few that were there were shut the evening we stayed. Our only option was a limited choice of 'ready meals' that I assume were heated in a microwave - at a cost of 25CHF each! The room was clean, but the air-conditioning did not work and seemed to be stuck on a heat setting, and the sheets were very rough. The one redeeming feature was the gentleman on reception - his customer service was excellent!

Since almost a decade we use this property during our stopsovers in Zurich. It easy to reach from the airport by regular hotel shuttle bus. Bus stop for public transport within city boundaries very close to property. Rooms not very large, however smart equipped for traveller needs. Friendly staff lets you feel just as you were at home. Last but not least: a place where you spend a comfortable night and not a fortune.

its the suitable place to spend comfortable nights in Zurich - and not a fortune. Since almost a decade we sleep at this hotel during our stopovers. Bus stop for Zurich public transport very close to the property. Reliable shuttle bus between airport and ibis hotel.

Room are very small. One can feel suffocation in the room. Even though there was minus temperature outside, need to keep windows open during night so that fresh air can enter the room. Breakfast is wurst with substandard quality items like breads, juices honey, jams etc..

Perfect place to sleep - good quality beds. Basic rooms but spotless clean. Quality of restaurant - dont expect to dine in a 5 * restaurant. It serves the need... Reception / bar staff could be better trained - not to much service minded but ok

No real issues, we arrived late and the person who checked us in ( khahil) didnt seem to know what to do. The following night there were 5 girls behind the counter/ bar yet only 2 were aware of lots of people waiting to checin/ ask a question or get a drink, pretty poor. Breakfast staff worked very hard in comparison. For being advertised as an airport hotel it was very far away. It was very misleading. I would not consider it an airport hotel in really was in the midfle of nowhere.

A stay in this perfect Hotel, everything taken care of in the smallest details and very clean, competent and helpful staff. Excellent breakfast buffet super assorted. Convenient and very close to the Exhibition Park. We will definitely be back !!