Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,893 reviews

Mercure Lyon Centre Beaux Arts Hotel - Image 1
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Description

Hotel extras

  • Ideally located in the heart of the peninsula

  • Historical building

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key certificate

Our accommodation(s)

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,893 reviews

TripAdvisor Rating  4.5/5  1,673 reviews

Certificate of excellence 2024

Loved the location!

Customer review rating 4.5/5

Kristin J. S. Families - Confirmed reviews ALL

We found the staff to be extremely friendly and attentive. The room was clean and well - maintained. Thank you for a nice stay!

Dear KRISTIN S., Thank you for your kind feedback! We're thrilled to hear that you loved the location and found our staff to be friendly and attentive. It’s great to know you enjoyed the cleanliness and maintenance of the room. We also appreciate your comments regarding the paint and carpet, and we’ll be sure to look into these areas as part of our ongoing improvements. Your input is very valuable to us. We hope to welcome you back for another enjoyable stay! Best regards, Rémi MARTIGNAGO - General Manager

Perfect

Customer review rating 4.5/5

Rebeca R. Solo - Confirmed reviews ALL

Good attention and very clean facilities

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. We are thrilled to know that everything was at your convenience during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago - General Manager

Well located for our interest

Customer review rating 5.0/5

Billy Couples - Confirmed reviews ALL

Originally planned to stay in Vieux Lyon but were meeting friends who always stay in upscale accommodations and was concerned we might not find the 'right' place for them. This Mercure fit the need and was actually a better location. Front desk service was very good.

Dear William, Thank you for choosing us for your recent stay and for your thoughtful review! We’re delighted to hear that our location worked so well for you and your friends, and that you found it even better than expected. It’s wonderful to know that our front desk team contributed to your positive experience and made you feel welcome. We hope to have the pleasure of hosting you and your friends again in the future for another memorable visit to Lyon! Warm regards, Rémi MARTIGNAGO - General Manager

Renovation and Staff Improvement Needed

Customer review rating 1.5/5

Tonia Friends - Confirmed reviews ALL

The hotel is in need of renovation as its facilities are old. Unfortunately, the reality does not match the photos shown on the website and other online channels. The breakfast could also be improved, and the staff's behavior needs improvement as well.

Dear Tonia, Thank you for taking the time to share your feedback. We were surprised to read your comments, as we received no feedback during your stay or at departure when we asked if everything was satisfactory. We would also be interested to understand what specific improvements you feel our staff could make. We provided a personalized welcome in your room and are truly sorry if there was an unpleasant odor, we could have quickly resolved this if we had been informed. As for renovations, we have planned updates for the coming year to enhance the experience for our guests. Thank you again for your input, and please feel free to reach out directly with any further details. Best regards, Rémi MARTIGNAGO - General Manager

Great Stay; Great location!

Customer review rating 5.0/5

Alex C. Solo - Confirmed reviews ALL

I really enjoyed my 5 night stay. The entire front desk team was welcoming and very friendly. They took very good care of me. The hotel room was modern, large and had great amenities. Location was close to everything and walkable to great restaurants and bars. I’d recommend staying here again.

Dear Alexander, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and felt well cared for by our front desk team. It's wonderful to know that you appreciated the modern design, spaciousness, and amenities of your room, as well as our convenient location. We truly appreciate your recommendation and look forward to welcoming you back for another great stay! Sincerely, Rémi MARTIGNAGO - General Manager

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Other web-users rate our hotel

  • 1,048 reviews 9.5/10 Location
  • 1,063 reviews 7.7/10 Room
  • 1,149 reviews 9.5/10 Service
  • 8 reviews 6.9/10 WiFi
  • 442 reviews 7.3/10 Breakfast
  • 241 reviews 8.4/10 Cleanliness
  • 172 reviews 5.4/10 Amenities
  • 20 reviews 3.2/10 Bar

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