Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,801 reviews

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Mercure Lyon Centre Beaux Arts Hotel - Image 1
Mercure Lyon Centre Beaux Arts Hotel - Image 2
Mercure Lyon Centre Beaux Arts Hotel - Image 3
Mercure Lyon Centre Beaux Arts Hotel - Image 4
73-75 rue President, Edouard Herriot, 69002 LYON, France

Description

Hotel extras

  • Ideally located in the heart of the peninsula

  • Historical building

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key certificate

Our accommodation(s)

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Telephone
Fax +33 4 78 42 19 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,801 reviews

TripAdvisor Rating  4.4/5  1,686 reviews

Certificate of excellence 2024

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Could not control the room temperature. The room was very warm so we had uncomfortable sleep. We were given a fan which helped minimally.

Fabulous location, lovely staff

Customer review rating 5.0/5

Nina D. Families - Confirmed reviews ALL

We stayed here for my mums 70th birthday, the staff made it special by organising decorating the room and a bottle of champagne, my mum loved her room, the size and the bathroom, thank you

Delightful experience

Customer review rating 4.5/5

Gabriel Solo - Confirmed reviews ALL

I recently stayed at Hôtel Mercure Lyon Centre Beaux-Arts for three nights, and my experience was delightful. The hotel’s location is unbeatable—right in the heart of Lyon’s Presqu'île district and within walking distance of major attractions like Place Bellecour and Vieux Lyon. Being situated in a UNESCO World Heritage area added to the charm, and the proximity to restaurants, shops, and public transport made exploring the city incredibly convenient. I stayed in a corner room with large French windows overlooking Place des Jacobins. The room was spacious, bright, and beautifully soundproofed, ensuring restful nights despite the central location. It was equipped with modern amenities such as a minibar, coffee maker, and flat-screen TV. The Art Deco design added a touch of elegance, though some minor updates to certain features might enhance the overall experience. The staff were attentive and welcoming throughout my stay. From check-in to check-out, they went above and beyond to ensure comfort. A handwritten welcome note from the manager was a thoughtful touch that made me feel valued as a guest. Their recommendations for local dining and sightseeing were spot-on. The breakfast buffet offered a wide variety of options, including fresh pastries, cheeses, and hot items. The quality was excellent, though the breakfast area could benefit from more space during peak hours. The hotel provides free high-speed WiFi, 24-hour front desk service, and concierge assistance. Additional services like dry cleaning and laundry were available as well. I appreciated the eco-friendly initiatives under their Clef Verte certification, which reflect their commitment to sustainability. Hôtel Mercure Lyon Centre Beaux-Arts is an excellent choice for anyone visiting Lyon for leisure or business. Its prime location, friendly service, and comfortable rooms make it a standout option in the city center. I would definitely return for another stay! As a negative experience, I was surprised to find out that the hotel demands a 100EUR bond, even all the services have been paid in advance. This is astonishing, taking into account that I am a Accor Gold Member. No hotel from Accor group required such a bond until now. More then that, the bond was not released even three days after leaving the hotel.

Dear Gabriel, Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Hôtel Mercure Lyon Centre Beaux-Arts. We\'re absolutely delighted to hear that your experience was so enjoyable and that you appreciated the unique charm of our location, nestled in the heart of Lyon’s historic Presqu’île district. It’s wonderful to know that your corner room overlooking Place des Jacobins offered the comfort, tranquility, and brightness you were looking for, and that the Art Deco touches added to your overall enjoyment. Your kind words about our team truly mean a lot—we’re thrilled that you felt warmly welcomed and supported throughout your stay. The handwritten note from our manager is just one of the many ways we strive to make each guest feel at home, and we’re happy it made a difference to you. We also appreciate your recognition of our breakfast selection and eco-friendly initiatives. Guest feedback like yours reassures us that our sustainability efforts and attention to detail are being noticed and valued. That said, we sincerely apologize for the inconvenience you experienced regarding the security bond. We understand how frustrating this must have been, especially as a valued Accor Gold Member. While a deposit is a standard procedure in many hotels for potentital extras, we regret that this was not clearly communicated and that the release process caused unnecessary concern. Please rest assured that we are actively reviewing our procedures to ensure greater transparency and quicker resolution in such cases. We truly value your loyalty to the Accor group and hope this isolated issue won’t deter you from visiting us again. It would be our pleasure to welcome you back for an even smoother and more memorable stay. Warm regards, Rémi MARTIGNAGO - General Manager

Very old

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dirty and old

Dear Mr. V., Thank you for sharing your feedback. We are truly sorry to hear that you were not satisfied with your experience at our hotel. During your stay or at the check-out, we did not receive any complaints, and we are surprised by your comments regarding the cleanliness.We take cleanliness and the comfort of our guests very seriously. For further clarification or to discuss your concerns in more detail, could you please contact us at the following email : h2… ? Best regards, Rémi Martignago - General Manager

Good stay

Customer review rating 4.0/5

Izabel K. Friends - Confirmed reviews ALL

The staff was super nice and helpful. It’s well located, close to bakery and coffeehouse. The beds were comfortable although smaller than regular ones.

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Other web-users rate our hotel

  • 1,053 reviews 9.5/10 Location
  • 1,057 reviews 7.9/10 Room
  • 1,142 reviews 9.5/10 Service
  • 8 reviews 9.3/10 WiFi
  • 416 reviews 8/10 Breakfast
  • 234 reviews 8.8/10 Cleanliness
  • 160 reviews 5.5/10 Amenities
  • 113 reviews 7.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.