Mercure Grenoble Centre President 4 stars

Customer review rating (ALL Rating) 4.1/5 687 reviews

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Mercure Grenoble Centre President - Image 1
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Mercure Grenoble Centre President - Image 4
11, rue Général Mangin, 38100 GRENOBLE, France

Description

Hotel extras

  • Renovated rooms & hotel with the Green Key label

  • Secure undercover car park and outdoor car park

  • Meeting space for up to 150 people in natural light

  • L'Instant M Brasserie restaurant and bar

  • Indoor swimming pool, sauna, fitness room, furnished terrace

Our accommodation(s)

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Hotel location

Mercure Grenoble Centre President

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Telephone
Fax +33 4 76 56 26 82

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L INSTANT M

A modern take on the traditional French brasserie. In this relaxed setting, we offer you simple, high-quality gourmet cuisine that is inspired by the region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  687 reviews

TripAdvisor Rating  3.9/5  541 reviews

No clima in the room

Customer review rating 2.0/5

Koen Business - Confirmed reviews ALL

Room was way to hot and no options to cool it down - so a very bad night rest.

Chere Mr. Koen, Merci pour votre récent séjour ainsi que votre retour dans notre établissement. Je suis navré du problème de chaleur que vous avez eu durant votre séjour. Effectivement nous avons un système général nous permettant d\'avoir soit la climatisation soit le chauffage dans tout l\'établissement. En espérant pouvoir regagner votre confiance lors de votre prochain séjour sur Grenoble. Cordialement, David - Chef de réception

Newly refreshed hotel close to restaurants

Customer review rating 5.0/5

Michele G. Business - Confirmed reviews ALL

Work trip to Grenoble. Great breakfast, clean rooms, friendly staff.

Dear mrs Gauf, Thanks for your recent stay and feedback in our Mercure hotel I hope we can welcome you soon for your next stay in grenoble. Best regards, David - Front office manager

Customer review rating 3.5/5

Charles Solo - Confirmed reviews ALL

pleaseant receptionist. GOod room. Poor breakfast - not worth having

Too bad experience

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Unfortunately, that was nearly the worst hotel experience for me. As a site construction supervisor, I've been travelling around the world and stay different hotels . I knew that this hotel was not 5 star but I know all the qualities of hotels. My bad experience was about the service, not about the quality of hotel. First of all, the receptionist told me at the begining that I should use the garage, not in front of hotel because it will be dangerous. Some guys can break the wall and steal something. I don't know how it is possible somebody attack the car in front of hotel. Second one is, my room card never worked when I came back to room. Each day, I went to reception, they gave me new card, again didn't work, new card again, didn't work again. We went together and she couldn't even open the door, then I left the card and go to dinner outside. This never changed in 3 days. Also, there is no water inside the room. It is just a feedback for you, not a complaint.

Room too hot

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

The staff were quite friendly. The hotel is 'tired' and in great need of refurbishment. Value for money is average. However, the weather during our stay was pleasant with outside temperatures of 18-19 degrees. This meant that the room (which faced west) became hot and stuffy with temperature of 25 degrees. When I switched on the air conditioning I was surprised that it only blew hot air. Supposing this to be a fault I reported it to reception; the staff told me that the air conditioning in rooms is disabled during winter and that, if I wanted to cool the room, I should open the windows. During check-out we were informed that the air conditioning is switched of until May. We tried opening the windows, which were small (and closed by the housekeeping staff!) but the effect on the temperature was negligible. Moreover, the room faced the railway line so it was not feasible to leave the windows open during the night because of the noise from trains. Consequently, we did not sleep well at all on any of the 3 nights of our stay because the room was simply too hot. I find it extremely disappointing that the hotel is evidently more interested in saving cost than in the comfort of its customers. We will not stay in this hotel again and I have posted a review of these points, with a 1-star rating, on Trip Advisor

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Other web-users rate our hotel

  • 170 reviews 6.7/10 Location
  • 440 reviews 5.9/10 Room
  • 448 reviews 8.2/10 Service
  • 10 reviews 7.1/10 WiFi
  • 174 reviews 6.4/10 Breakfast
  • 170 reviews 4.4/10 Food
  • 131 reviews 5.1/10 Cleanliness
  • 128 reviews 2.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.