Mercure Grenoble Centre Porte Des Alpes 4 stars

Customer review rating (ALL Rating) 4.1/5 687 reviews

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Mercure Grenoble Centre Porte Des Alpes - Image 1
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Mercure Grenoble Centre Porte Des Alpes - Image 3
Mercure Grenoble Centre Porte Des Alpes - Image 4
11, rue Général Mangin, 38100 GRENOBLE, France

Description

Hotel extras

  • Fully renovated hotel with Green Key certification

  • Secure undercover car park and outdoor car park

  • Meeting space for up to 150 people in natural light

  • L'Instant M Brasserie restaurant and bar

  • Indoor swimming pool, sauna, fitness room, furnished terrace

Our accommodation(s)

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Hotel location

Mercure Grenoble Centre Porte Des Alpes

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Telephone
Fax +33 4 76 56 26 82

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L INSTANT M

A modern take on the traditional French brasserie. In this relaxed setting, we offer you simple, high-quality gourmet cuisine that is inspired by the region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  687 reviews

TripAdvisor Rating  3.9/5  541 reviews

Customer review rating 4.0/5

Emmanuel R. Business - Confirmed reviews ALL

Tarifs élevé pour la qualité de l'hôtel, problème de chasse d'eau Service en chambre inexistant ou cher, petit déjeuner froid avec des manques

Cher Mr. R. Merci pour votre récent séjour ainsi que votre retour dans notre établissement. Nous avons bien pris note de vos remarques dans l'optique de toujours nous améliorer. En espérant vous accueillir de nouveau. Cordialement, David - Chef de réception

Customer review rating 4.5/5

Philippe D. Business - Confirmed reviews ALL

Merci pour le surclassement, cela faisait longtemps que je n'avais pas eu le plaisir d'un profiter au Mercure Centre Président. J'apprécie.

Cher monsieur D., Ce fut un plaisir de vous accueillir dans notre établissement. En espérant vous revoir rapidement. Cordialement, David - Chef de réception

No spa , no swimming pool no available staff

Customer review rating 0.5/5

Mn Solo - Confirmed reviews ALL

The spa and the swimming pool were on répare and there was many carbords on the corridor, the receptionist told me that it was mentioned on the website but I did not see it as you had to click on an arrow to read the notice . Finally I struggled to get answers when needed as there was only one person running the hôtel and rarely available . The breakfast was poor in ingredients and items , the pressed orange juice was watery as the oranges were of bad quality

Dear sir N., Thanks for your recent stay and your feedback in our Mercure hotel. Please accept my apologies for the inconveniance until your stay. You must to know, i credit your loyalty card for 1000 points. I hope we can see you when your spa will be open. Best regards, David - Front office manager

Customer review rating 2.0/5

Schüler Business - Confirmed reviews ALL

The rooms was very old and the Price is top expensive for that. I was in there Star Hotels what are a way better. The Personals was Great and the Food for French was also not good at all for the Price. I think you guys could work on that. I’m a Business traveler and nearly every day in a hotel but youre Hotel is not so good.

Dissatisfied

Customer review rating 2.0/5

Hagai S. Business - Confirmed reviews ALL

I didn't know that the sauna and jacuzzi will not be available when I did the reservation. I choose to stay at Mercure president because of that option

Cher Mr. Hagai, Merci pour votre récent séjour ainsi que votre retour dans notre établissement. La rénovation de notre espace détente est mentionné sur notre site et site partenaire. Cependant vous êtes passé via une agence de voyage pour votre réservation, celle ci ne vous a pas transmis l\'information et ne nous a pas communiqué votre email afin de vous contacter. Sachez monsieur qu\'en guise de dédommagement je me suis permis de vous octroyer des points de fidélité sur votre compte All-Accor. En espérant pouvoir vous accueillir de nouveau une fois notre espace détente terminé. Cordialement, David - Chef de réception

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Other web-users rate our hotel

  • 168 reviews 6.9/10 Location
  • 446 reviews 5.8/10 Room
  • 445 reviews 8.4/10 Service
  • 10 reviews 7.1/10 WiFi
  • 179 reviews 6.6/10 Breakfast
  • 172 reviews 4.4/10 Food
  • 131 reviews 5.2/10 Cleanliness
  • 129 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.