Mercure Grenoble Centre President 4 stars

Customer review rating (ALL Rating) 4.1/5 692 reviews

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Mercure Grenoble Centre President - Image 1
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11, rue Général Mangin, 38100 GRENOBLE, France

Description

Hotel extras

  • Renovated rooms & hotel with the Green Key label

  • Secure undercover car park and outdoor car park

  • Meeting space for up to 150 people in natural light

  • L'Instant M Brasserie restaurant and bar

  • Indoor swimming pool, sauna, fitness room, furnished terrace

Our accommodation(s)

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Hotel location

Mercure Grenoble Centre President

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Telephone
Fax +33 4 76 56 26 82

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L INSTANT M

A modern take on the traditional French brasserie. In this relaxed setting, we offer you simple, high-quality gourmet cuisine that is inspired by the region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  692 reviews

TripAdvisor Rating  4.0/5  540 reviews

Room too hot

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

The staff were quite friendly. The hotel is 'tired' and in great need of refurbishment. Value for money is average. However, the weather during our stay was pleasant with outside temperatures of 18-19 degrees. This meant that the room (which faced west) became hot and stuffy with temperature of 25 degrees. When I switched on the air conditioning I was surprised that it only blew hot air. Supposing this to be a fault I reported it to reception; the staff told me that the air conditioning in rooms is disabled during winter and that, if I wanted to cool the room, I should open the windows. During check-out we were informed that the air conditioning is switched of until May. We tried opening the windows, which were small (and closed by the housekeeping staff!) but the effect on the temperature was negligible. Moreover, the room faced the railway line so it was not feasible to leave the windows open during the night because of the noise from trains. Consequently, we did not sleep well at all on any of the 3 nights of our stay because the room was simply too hot. I find it extremely disappointing that the hotel is evidently more interested in saving cost than in the comfort of its customers. We will not stay in this hotel again and I have posted a review of these points, with a 1-star rating, on Trip Advisor

Great stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room was kept clean at all times

Hotel disables air conditioning making rooms very hot and stuffy

TripAdvisor rating 1.0/5

768timp Couples - TripAdvisor review

My wife and I stayed for 3 nights in early March 2025. The hotel is rather ‘tired’ and in need of renovation. Nevertheless, the staff were quite friendly. During our stay the weather was pleasantly warm and our room became stuffily hot - 25 degrees Celsius. But the air conditioning in the room would only blow hot air. I told the staff that I thought it was broken but was informed that, because it was winter, the air conditioning would indeed only provide hot air, and that we should open the windows to cool the room. Another staff member told me the air conditioning is only enabled in May. The windows in the room were only about 40 cm square and opening them (after they had been closed by housekeepers!) made very little difference to the temperature. Moreover, it was not practicable to keep them open during the night because of the hotel’s proximity to a noisy railway line. Consequently, we did not have one good night’s sleep during our stay. I find it unacceptable that a hotel should be so uninterested in its customers’ comfort. I urge anyone who likes to sleep in a cool room at night to avoid this one.

Sauna and jacuzzi closed

Customer review rating 2.5/5

Matthew C. Business - Confirmed reviews ALL

The breakfast is ok The room is good I was very disappointed that the sauna and jacuzzi were Closed and I did not see anything on the website about it

Great stay

Customer review rating 4.0/5

Amber Couples - Confirmed reviews ALL

The room was really spacious and the bed was very comfy. The views from the hotel room were amazing and the staff were lovely. The only thing that stops me putting 10 is the noise we experienced whilst at the hotel from the renovation work as they started very early near enough 7am and we were still sleeping at this time. We stayed on floor 1 so this is probably why it was very loud as was close to the pool area.

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Other web-users rate our hotel

  • 168 reviews 7.3/10 Location
  • 436 reviews 6.1/10 Room
  • 447 reviews 8.4/10 Service
  • 10 reviews 7.1/10 WiFi
  • 174 reviews 6.5/10 Breakfast
  • 173 reviews 4/10 Food
  • 129 reviews 5.2/10 Cleanliness
  • 128 reviews 2.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.