ibis Zurich City West

ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.2/5 753 reviews

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Hotel extras

  • Hygiene concept: ALLSAFE certified hotel

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Zurich City West

Schiffbaustrasse 11

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast


Our accommodation(s)

All 155 rooms offer uncomplicated comfort and a cozy atmosphere featuring a Sweet Bed by ibis, private bathroom. modern lighting and functional furniture.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  753 reviews

TripAdvisor Rating  4.0/5  1,205 reviews

Customer review rating 3.5/5

M. Business - Confirmed reviews ALL

Well located and good stay overall.

Well located but poor breakfast

Customer review rating 2.5/5

Lamin Business - Confirmed reviews ALL

I was quite disappointed with the breakfast. There were very few options of sausages or 'Würste'. And only 1 cheese available. Quality of these products was too basic. Also, it would be good to have some Avocados.

Enjoyable stay, clean room

Customer review rating 5.0/5

Krista Couples - Confirmed reviews ALL

We really enjoyed our stay, the room was very clean and the breakfast was nice. Good location as well!

Dear Guest we are really happy that you enjoyed your Time at our Hotel. We have seen that you liked our intercontinental Buffet a lot and the position where our Hotel is located which has Tram number 4, that takes you directly to the center of Zurich, available. We sincerely hope to be able to see you again soon and be able to satisfy your request even more. Warm regards, Muhamed Hotel communications specialist apprentice

Reliable brand, comfortable/cozy room, but lacking in so many ways

Customer review rating 3.5/5

Elle S. Couples - Confirmed reviews ALL

Good points: 1) Reliable brand - been a loyal supporter for years 2) Comfortable/cozy/clean rooms 3) Was there to celebrate an anniversary - was given a small surprise (but wrongly given a birthday card) 4) Convenient location - though a bit of a walk from the train station & entrance was awkward (u had to go around an aisle) Bad points: 1) Staff members all seemed stressed & unhappy with management - sometimes only 1 person manning the entire lobby? 2) No housekeeping at night - wanted extra hangers & had to call back next morning - so forget it 3) No hairdryer, kettle, cups, coffee/tea & fridge in the room - very inconvenient & troublesome to have to ask recep for some help. On this aspect, so different compared to Asian iBis hotels that are fully equipped 4) Breakfast was so basic & repetitive - really not worth to have paid extra for it

Dear ELEANOR YEN CHEN S., We very much appreciate your comments regarding your stay at the ibis Zurich City West. We are really sorry for hearing that. We try our best to improve at this points. Thank you for your feedback. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Valentino Papa Front-Office Practicant

Good stay

Customer review rating 3.5/5

Dimitar Business - Confirmed reviews ALL

The room is clean, convenient location, friendly staff.

Dear Guest, Thank you for leaving us a review, this will help us to improve our services. We are very happy to know that enjoyed you stay at our Hotel. We are pleased to hear that you appreciate our high standards of cleanliness. Nice to see that you acknowledge the advantage of our location, only a 10min ride with the tram 4 from the tram station Technopark distance, from the city. Hopefully we will welcome you soon again in our Hotel. Warm regardes, Alessia Hotel communications specialist apprentice

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Other web-users rate our hotel

  • 226 reviews 8.9/10 Location
  • 349 reviews 5.7/10 Room
  • 288 reviews 6.5/10 Service
  • 13 reviews 2.8/10 WiFi
  • 185 reviews 4.1/10 Comfort
  • 165 reviews 6.8/10 Breakfast
  • 138 reviews 6.7/10 Cleanliness
  • 76 reviews 4.8/10 Value

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