ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.2/5 1,284 reviews

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Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

ibis Zurich City West

Schiffbaustrasse 11

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

The Flave of Zurich

THE FLAVE OF ZURICH combines passion with regionality. We use local and fresh ingredients in our burgers and bowls, which we combine to create modern recipes with international flair.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,284 reviews

TripAdvisor Rating  4.0/5  1,241 reviews

Certificate of excellence 2024

Decent hotel

TripAdvisor rating 4.0/5

Zain H TripAdvisor review

Decent hotel, unfortunalty the air condition was not working the first day. I told the reception, who sent someone to fix but it did not work. The second day I talked with a very service minded receptionist named Niet I think (She was working around 8 PM 18.july). She gave us 2 rooms for the 3 people travelling, just after I complained compared to the first day. Because of her I am giving 4 stars and not 2 stars (as Air condition not working was a big problem the first night), otherwise nice hotel.

Great stag

Customer review rating 5.0/5

Lauren Couples - Confirmed reviews ALL

We stayed at Ibis at the end of our trip around Europe. We were very satisfied with our stay - it was clean, plenty of space, staff was incredibly nice and it was right by the tracks to take the train into old town. I think it’s a great value for the money and would stay here again.

Dear Lauren, We are delighted to hear that you had a pleasant stay with us at ibis Zurich City West. Your kind words about our cleanliness, spacious rooms, and friendly staff are truly appreciated. We are glad that our convenient location near the train station added value to your experience. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next trip to Zurich. Warm regards, Julia P., Deputy Manager


TripAdvisor rating 5.0/5

Nail Can A TripAdvisor review

Best service ever. Everyone is so helpful towards our needs. We had no issues while checkin&out and also breakfast is so delicious. I would love to come back to this hotel again. Not only the service and breakfast, the room is also so clean. All was perfect

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Everything was great, people at the reception, the room and the parking.

Dear guest, thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us, especially the service provided by our reception team, the room, and the parking facilities. We look forward to welcoming you back soon. Warm regards, Christophe B. General Manager

Well located and comfortable.

Customer review rating 4.5/5

Charlie Families - Confirmed reviews ALL

We chose ibis Zurich West mostly because our daughter was booked there, but not exactly there. She was at the ibis around the corner, which made meeting for breakfast a bit dicey. The location was in a more "industrial" section, but there were plenty of restaurants and the walk along the river to Lake Zurich was one of the highlights of the visit. I also appreciated that the staff complied with my request for two extra pillows very quickly.

Dear Charlie, Thank you for choosing ibis Zurich City West and for sharing your experience. We are delighted to hear that you found our hotel well-located and comfortable. We regret any inconvenience regarding the location discrepancy with your daughter's booking but are pleased to know that you enjoyed the nearby amenities and the scenic walk to Lake Zurich. It is rewarding to hear that our staff promptly fulfilled your request for extra pillows. We hope to welcome you back for another pleasant stay. Warm regards, Christophe B. General Manager

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Other web-users rate our hotel

  • 559 reviews 9/10 Location
  • 816 reviews 6/10 Room
  • 696 reviews 7.5/10 Service
  • 19 reviews 4.8/10 WiFi
  • 440 reviews 4.9/10 Comfort
  • 367 reviews 7.3/10 Breakfast
  • 301 reviews 7.8/10 Cleanliness
  • 85 reviews 5.3/10 Food

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