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Mercure Hotel Bristol Stuttgart Sindelfingen 4 stars

Customer review rating 4.3/5 1,476 reviews

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Mercure Hotel Bristol Stuttgart Sindelfingen
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+ 20 Services

Hotel extras

  • 147 modern guest rooms with a king-size bed

  • 7 conference rooms with a generous break area

  • Sauna and fitness area for relaxation

  • Only 1640 ft. (500 m) from the A81 highway exit for Sindelfingen-Ost

  • Large shopping center within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 8 Meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Hotel Bristol Stuttgart Sindelfingen

Wilhelm-Haspel-Str. 101
71065 sindelfingen
germany

Tel: +49070316150

Fax: (+49)07031615615

Check-in from 15h00

Check out up to 12h00

  • S Bahn Station Goldberg :  BUS 706 VIEHWEIDE

  • S BAHN Station GOLDBERG :  BUS 84 MAHDENTALSTRASSE

  • Hauptbahnhof Stuttgart :  S1 GOLDBERG

  • By plane

    STUTTGART LEINFELDEN At 13km / 8.08 miles

  • By car

    A81SINDELFINGEN-OST At 0.5km / 0.31 miles

  • By car

    A8STUTTGARTER KREUZ At 0.8km / 0.5 miles

  • By train

    STUTTGART MAIN At 18km / 11.19 miles

GPS :48.707207, 9.032709

Our accommodation(s)

The Mercure Hotel Bristol Stuttgart Sindelfingen offers a choice of Standard, Superior and Privilege Rooms with spacious king-size beds measuring a generous 71" x 83" (180 x 210 cm). All 147 rooms are air-conditioned and have WIFI and DSL. One child aged up to 16 can stay in your room free of charge. Book a second room for your child and we will give you a 50% reduction (subject to availability). Pets are welcome (charge of EUR 10/night).

Standard room with king size bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with king-size bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with king-size bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with king-size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

BRISTOL

Type of cuisine: Other cooking style

The elegant "Bristol" restaurant is open until 10pm and up to 100 guests can dine here at lunch or in the evening and enjoy the regional and international cuisine.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BACKSTAGE BISTRO BAR

Non contractual photo

The air-conditioned "Backstage Bistro Bar" is decorated in a contemporary style, serving a wide range of drinks as well as hot and cold snacks. Stay with us late into the night as you while away the rest of your day in a cozy atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 250 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Hotel Bristol Stuttgart Sindelfingen

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,476 reviews

tripadvisor

TripAdvisor Rating 3.5/5

165 reviews

Mixed feelings.

Customer review rating 3.5/5

Johan Business - 10/01/2020 Confirmed reviews ALL

On individual level some of the employees I can only have positive remarks, but certainly not all. Restaurant, bar, and reception. Arrival was OK, but no explanation about hotel, like were elevators are, wifi access, when breakfast starts, the restaurant is closed for the evening... to name some. Despite the hotel was close to empty I did not receive a room upgrade. I did receive a personalized message from the General Manager in the room. The room was very cold. The air condition wasn't active (assumed seasonal reasons) the central heating was put only on 2 (it was 0 degrees outside). The next day I asked for extra heater in bathroom (available at request according hotel information) at the reception. Never delivered. Meanwhile the central heating, I putted on Max, was just about good not required to sit in bed under the blanked. At night I experienced the restaurant was closed...no reason given. Only a very small menu available. Because I'm on a medical diet I asked for changes which the bartender did his best to understand and brief to the kitchen (I have the impression he had to prepare the dishes himself...) almost good. The portions were very small, so I needed to order twice to equal a normal diner. Asking for extra salad with extra charge wasn't possible. Again, the bartender did his best. The second night the restaurant was open. Again, explained I'm on diet. This was a totally different experience and wasn't satisfied despite I believe not asking the impossible. Ordered a Caesar Salad I asked some of the ingredients can be left out and have the dressing separate (this was OK for first night), now I only didn't receive the chicken because this is an extra toping you can choose from on the menu.

Price Value is not given and 4 star also not

Customer review rating 2.0/5

Marco H. Business - 12/12/2019 Confirmed reviews ALL

Just look at the entrance of your hotel, the outside walls are dark and need to be repainted. The elevators are from the last century and very tiny. The ceiling height is lower than normal (I am 2.05 meters). Near the reception is a hole in the wall. It is in my eyes simply not a 4 star hotel. Just having the necessary equipment and service is not enough. Also the shape of the hotel and its equipment should be considered. Your hotel was renovated with the goal to get with the lowest money to the 4 stars. Another point: The parking fee.

Dear Mr. H., thank you for taking your time to give us such a detailed feedback on your recent stay with us at the Mercure Bristol Sindelfingen. We are sorry to hear that we couldn't convince you from our hotel and service. In between the last years we already renovated our hotel rooms and parts of our public areas and we are going on with this. Dear Mr. H., we are sorry that you didn't have the stay you were expecting. Kind regards from Sindelfingen, Dario Tolksdorf, Rooms Division Manager

Senior Consultant

Customer review rating 3.5/5

Jb Business - 13/11/2019 Confirmed reviews ALL

Really helpful team.

Dear Mr. B., thank you very much for your feedback regarding your recent stay with us at the Mercure Bristol Stuttgart-Sindelfingen. We are very happy to read that our staff was helpful even though you had trouble regarding your room key. We are sorry about this. We wish you a great time and hope to see you again soon with us. Kind regards Dario Tolksdorf Rooms Division Manager

All very good as usual

Customer review rating 4.5/5

Anonymous Friends - 01/11/2019 Confirmed reviews ALL

Food excellent. Accommodation clean and comfortable. 99% of staff really helpful. Many thanks. I have already made a reservation for the same event next year so the next question is non applicable. .

Dear Ms.T., We very much appreciate your comments regarding your stay at the Mercure Hotel Bristol Stuttgart Sindelfingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we already expect you next year. Sincerely, Dario Tolksdorf Rooms Division Manager

Business meeting

TripAdvisor rating 4.0/5

Nik G Business - 28/10/2019 TripAdvisor review

I am still waiting for my receipt from my stay last weekly, typically I get it straight away The rooms were really warm, even on lowest setting it was still roasting Other than this the visit was fine

Good, nice stay

Customer review rating 4.0/5

Anonymous Business - 17/10/2019 Confirmed reviews ALL

good

Dear Mr. S., thank you so much for taking your time to rate your stay with us. We like to hear that you enjoyed your stay with us and that your overall experience was good. We hope to see you again soon with us and until then we wish you a pleasant time. Greetings from Sindelfingen Dario Tolksdorf Rooms Division Manager

It was a nice hotel with lovely rooms

Customer review rating 4.5/5

Hannah O. Business - 15/10/2019 Confirmed reviews ALL

I enjoyed the experience, i'm just disappointed that when i left my nike grey hoodie in room 411, i sent an email and no one came back to me regarding it

A clean and prepared room

Customer review rating 3.5/5

Brian Business - 14/10/2019 Confirmed reviews ALL

The room although small was clean and quiet. The check in process was very slow. There was just one person in front of me but I still needed to wait about 15 minutes. The woman at the reception did not acknowledge my presence or say that it would be a few minutes. It is very important to recognize a guest that is checking in and to give eye contact.

Reasonably happy

Customer review rating 3.5/5

Andy K. Business - 27/09/2019 Confirmed reviews ALL

Room was comfortable. Quilt on bed was a bit small and light. Breakfast was very good albeit rather expensive compared to other hotels in Stuttgart.

Dear Mr. K., thank you very much for sharing your experience with us regarding your stay at the Mercure Bristol Sindelfingen. We are glad that our room met your requirements. In addition it is nice to hear that our breakfast was very good and offered you the expected variety. We are very proud to offer organic products out of our beautiful region. We hope to see you again soon in one of our hotels and until then we wish you a great time. Kind regards Dario Tolksdorf Rooms Division Manager

Overall Stay was fine but

Customer review rating 3.0/5

Anonymous Business - 26/09/2019 Confirmed reviews ALL

Breakfast was very overpriced. My room did not have a coffee maker. My shower did not have a curtain, so half of it was open. I wont tell people not to stay there, but I wouldnt have my business send me there again.

Dear Mr. A., thank you very much for sharing your experience with us, regarding your stay at the Mercure Bristol Stuttgart Sindelfingen. We are glad that our staff made you feel welcome at our hotel. Please excuse the circumstances you have had with the missing coffee maker. Not all of our rooms are equipped with coffee machines, some have water boilers, depending on the category. Thank you again for your Feedback. Kind regards Dario Tolksdorf Rooms Division Manager
Customer review rating 4.0/5

Ron Couples - 21/09/2019 Confirmed reviews ALL

Was goed

Dear Ron, Thank you for sharing your thoughts with us, Ron. We appreciate the time you've taken to leave us your feedback. Hearing our guests' feedback are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day! Kind regards Dario Tolksdorf Rooms Division Manager

Reception

Customer review rating 4.0/5

Vernon Business - 01/08/2019 Confirmed reviews ALL

Staff no matter who is on front dest they made me feel welcome.

Good Morning, dear Zanoxolovernonmr N., thank you very much for your positive comments regarding your stay at the Mercure Hotel Bristol Stuttgart Sindelfingen. It is always a pleasure to receive positive Feedback. And I am proud to share your comment with our team from the Front Office. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Nicola Finkenzeller, Assistant General Manager

Very poor ventilation

Customer review rating 1.5/5

Jason W. Business - 31/07/2019 Confirmed reviews ALL

The HVAC did not work in my room. I told this to the front desk and they didnt seem very bothered by it. I thought maybe it was just me, and it was just for one night. I was up all night in a hot room and it was very uncomfortable.

Good Morning, dear Jason W., thank you for taking the time to tell us about your experience at the Mercure Hotel Bristol Stuttgart Sindelfingen. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that our technical department is working on this issue. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. And I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicola Finkenzeller, Assistant General Manager

Very pleased

Customer review rating 4.5/5

Dieter.t. Business - 30/07/2019 Confirmed reviews ALL

Friendly Helpful good breakfast nice rooms even free water and Gummi bears

Good Morning, dear Mr Dieter T., thank you for your positive comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen. We`r glad you enjoyed our good breakfast buffet and the new renovated rooms met your requirements. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Have a great weekend and we hope to welcome you back very soon. Best regards, Nicola Finkenzeller, Assistant General Manager

Cheap and Friendly

Customer review rating 2.5/5

Doug Business - 26/07/2019 Confirmed reviews ALL

The hotel lacks a lot of amenities one would expect in their room these days. In room coffee was sparse meaning a guest can only have the amount of coffee the hotel decides they may have. Could of used a refrigerator in the room. TV channels were only geared toward Europeans that appears if you come from somewhere else, you should not really be in that hotel. Outsiders are looked upon as not wanted at that hotel. I was comfortable though the shower lacked pressure. Restaurant food was okay, you can do better by going out and finding a restaurant in the town. The hotel should only be three star. They must remove that extra star they display outside, seriously no way over three stars.

Dear Douglas H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Bristol Stuttgart Sindelfingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicola Finkenzeller, Assistant General Manager

My favorite Hotel within the Area Stgt.!!!

Customer review rating 4.5/5

Anonymous Business - 15/07/2019 Confirmed reviews ALL

*always treated friendly and professionally * good bar service * quiet

Dear Walter H., We very much appreciate your comments regarding your stay at the Mercure Hotel Bristol Stuttgart Sindelfingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicky Finkenzeller, Assistant General Manager

Good.

Customer review rating 4.0/5

Anonymous Business - 12/07/2019 Confirmed reviews ALL

Accomodation OK, breakfast very expensive.

Dear Mr N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicola Finkenzeller, Assistant General Manager

nice hotel, need to be renovated a little

TripAdvisor rating 4.0/5

Mikola116rus Business - 18/09/2017 TripAdvisor review

Hotel was nice, near autobahn, but in green area. Room has several points to improve: kracks on plastic window, small kracks on the wall. No slipperies, no bathrobe, no toothpaste and toothbrush. Quiet area. Another one Mercury hotel in 7 minutes by foot. It is with swimming pool and you can use it free of charge.

Dear Mikola116rus, thank you for your time you have taken to evaluate your visit. We are very happy about the positive feedback! It is always nice when our guests feel comfortable and enjoy your stay. Thank you for choosing us for your stay and we are already looking forward to your next visit with us. Best regards Mareike Eimert Guest Relation

Friendly and efficient staff

TripAdvisor rating 5.0/5

lauraB8695ID Business - 21/03/2017 TripAdvisor review

This hotel always goes the extra mile to welcome its guests and make sure that everything is taken care of. The rooms are well maintained and comfortable. Dinner menu is varied and reasonably priced and service is great.

Dear lauraB8695ID, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely Mareike Eimert Guest Relation

A Basic Hotel Adequate For the Job

TripAdvisor rating 3.0/5

jimforte Business - 04/11/2015 TripAdvisor review

This was not my first choice for this fair at the Sindelfingen Messe. This was my first stay at this property. The hotel is an adequate business hotel. The room was very small. The safe door jutted in the middle of the room unless it was locked. The bed was not soft and made sleeping a little difficult for me. The hotel was clean. It had all the expected amenities. Two dinners at the hotel were good but fairly expensive. I would not choose this over my preferred location in Sindelfingen, but if I had to stay here again I would.

Dear jimforte, we very much appreciate your comments regarding your stay again. We would like to thank you, for your time that you have taken in to rate this so detailed. We take great care to look after our guests in a personal and individual way. It's nice to read that you are at and comfortable. The whole team would like to thank you very much for your words of praise, looking forward to your next visit with us. Best Regards Mareike Eimert Guest Relation

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