I thought my event was at millenium centre but got it wrong was at motorpoint. Which i thought would then be miles away. Imagine my surprise when it was directly opposite. Clean and tidy room. Bar eas good - not to expensive for a hotel. Breakfast times - food 6am till midday.

Clean room with friendly staff. Some noise in early hours from "inebriated guest" but apart from that a pleasant stay. Ideally located for Motorpoint Arena. Did not have breakfast so cannot comment on this.

We were allocated a wetroom on the first floor. Initially we couldn’t open the door as the bed was against it. Resolved. Once in the door to the wetroom was off it’s hinges. Went to report it to find the button on the lift was broken. For a person with a disability how can this be? My fiancée went downstairs and called the lift and we were given a room on the second floor. The wetroom door hit the side of the wardrobe so would not fully open leaving a very tight squeeze to get into it. Again it was reported and somehow resolved. On the morning of leaving the lift was out of action but the engineers were there and did get it operational enough to enable us to leave. At least it didn’t break while I was in it. Overall? The staff were very accommodating and did their best to help us. The rooms were very cramped and unsuitable in most instances for a disabled person. The gap between the wall and the end of the bed must be at the barest minimum of what is permitted. The side of the bed assigned to a disabled person was too narrow to get a wheelchair down. The wetroom had a perching seat but no grab rails so I was unable to shower independently as I could not comfortably reach my nether regions. The vinyl on the bench seats was almost non-existent in the bar area so we did not make use of it. Overall the hotel looked very tired and shabby and I feel for the staff who were exceptional and put on a brave face. The manager was extremely polite and apologetic, acknowledging us every time he saw us and is a real asset to your company and I commend him for that. He deserves the praise I am giving him. And some. Would I stay again? No. There are too many aspects that need attention and this is definitely the worst Ibis I have stayed at, it is only the staff that prevent me offering a lower rating.

Convenient location. Nice clean room and friendly staff

When we checked in, staff were lovely, requested an ironing board and iron, the board was falling apart, stains in our room, on the carpets and the curtains, smelt of damp,

Staff were friendly and helpful. Rooms were clean, comfortable and warm/cool.

Stayed for a number of days for work purposes. Room was spacious and comfy and provided me access to everything i required.

Hotel decor was awful, felt very unwelcoming as soon as you walked in. I work for Accor hospitality and couldn’t even get any discount from them so had to pay the full £60 which was completely not worth it. The room felt like it had very thick air with an off smell and the room decor was dated. Got woken up by housekeeping knocking on my door to see if I was out the room at 9am and couldn’t get back to sleep. Would not recommend this hotel.

As always - sweet staff, helpful and smiling. Good room and excellent location.

Fully get Ibis is very much a low budget hotel chain and thus didn’t expect it to be high standard, but given we paid £220 for a twin room for one night, I certainly expected considerably better than we had. The room was little more than a cell, with not even 1 picture. Very drab and looked out onto some sort of compound. Wine offering was simply Red or White with no choice for type preference. All very, very basic, can’t help feeling a B&B would have been a better choice and certainly much better value for money.

The room was located on the ground floor. The bathroom door was falling off its hinges and was unable to be closed. This was the only negative point for the room. The room was booked last minute and I didn't expect anything else. From the early hours of the morning the staff used some form of trolley to go out to the side of the building , where the exit was next to our room. No thought was given to the noise created on each occasion, and there were many during the early hours. Consequently we did NOT have a good nights sleep. I presume this was the cleaning staff with room cleaning trolleys , but no consideration was given to the 3 rooms on the corridor next to the exit they were using. The hotel is very basic and so was the room , but it was clean and convenient for our use. That was the only plus. We will not be using this hotel again.

Very welcoming, a nice and clean building and nice size rooms.

It is a budget hotel and does the basics well enough. Staff were friendly and polite and breakfast was as good as I have had in "posher" places. The food served in the evening is best avoided but it doesn't claim to be a restaurant. Servicing of rooms unpredictable. Sometimes the room would be serviced while I took breakfast, sometimes after lunch, perhaps my only complaint, but of no conséquence to the overnight taveller.

Well situated right behind the Motorpoint Arena and not far from the City Center. However, it was pretty basic as expected. Someone had stolen the bar from the wardrobe, so couldn't hang my suit. Tea and coffee and a bed is all you get. The bathroom is a plastic box that feels like it will fall apart if you use anything, but it was ok in the end. This is just about a bed for the night and nothing more. Staff were nice and friendly though.

Everything that I expected from the hotel. Very comfortable room, Staff were polite, caring and helpful. Public areas were clean and sufficiently spacious to enable reasonable social distancing given the current Covid-19 pandemic situation.