Friendly, efficient staff.

The location was excellent for my needs. Sadly my room was dated and shabby at this point, although I did note the new air conditioning unit. Breakfast on this occasion also felt to be substandard honestly. Service by reception was attentive as always and late check-out was really useful on this occasion.

Was fine. The room was clean. The bed was far far too hard though.

warm clean room helpful staff but please remove the misleading parking symbol from your site as it implies you have your own parking and you do NOT!

Having never stayed here before, I purposely chose this hotel for it's proximity to the Motorpoint Arena and it's price. It is very reasonably priced and includes a breakfast.

Everything fine, easy check in and check out, room was clean, good breakfast

Good location room spotless staff Freindly well pleased

Very annoyed NO CarParking mentioned on Hotel details !!!!! Room decor SHABBY, Carpet same, could have been cleaner. Overall wont stay again or recommend.

The staff were extremely friendly and happy to help us with all our queries. The breakfast was very good, and there was a small selection to choose from. The room was basic, but more than sufficient for our stay. Some of the soft furnishings were a little bit tatty but we had a very good night sleep in a comfortable bed. No parking on site, but the multistory was only a short walk away and decently priced. Everything within carsiff was a short walk away from the hotel, so worked well for the purpose of our stay.

The staff were good. The bed was too hard. The breakfast was very basic, there could have been more choice. The hotel could have had a cold drink vending machine.

This hotel is a reasonably priced, very clean place to put your head down for the night if you’re coming to Cardiff. Definitely not for a romantic weekend but if you’re going to the stadium and just need a decent place to stay, you can’t go wrong with the Ibis. The staff are friendly and accommodating. It doesn’t have parking but there are loads of car parks within a short walk.

Hotel near to the cenre of Cardiff. Easy walks to Queen Street and Central stations and to the shopping area and pubs and castle. Very close to the motorpoint arena for concerts and the principality stadium

Room not cleaned and not replenished, had to ask for clean cups, tea & coffee. Key card didn't work on several occasions, having to go back downstairs to get it re set. Not told when booked that bar and restaurant would be closed. Last morning a leak from the veimh from the room above, just missing bags we had near by. Left quite a puddle. Location was good, but room really needs updating, comfier bed and new carpet.

Very offhand manager on check in informing us that restaurant was shut so no breakfast. Room was dirty , carpets looked like they hadn’t been cleaned in years and curtains just fell apart when trying to close them

Would award 0 stars if I could. Was locked out of our room when we arrived back at hotel at 10pm after food and drinks. We was then placed in another room with none of our stuff to sleep. After sleeping in another room we then got into our own room at 7am. I tried to complain at reception when leaving and she told me she would investigate and email me however I haven’t had any explanation and no apology.