Name: Pullman Reef Hotel Casino | Luxury Cairns Hotel | Accor - ALL
Address: 35-41 Wharf Street, PO Box 7320, Queensland, CAIRNS, 4870, AU
Telephone: +61740308888
Rating: 4.7

Pullman Reef Hotel Casino

Hotels combining lifestyle and design, for business and leisure

Nestled by Trinity inlet and the Cruise Liner Terminal, the 5-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. With its exceptional location, this luxury Cairns hotel offers guests the ideal opportunity to explore the wonders of Tropical North Queensland. Guests staying at the luxury Cairns accommodation are 10 minutes from Cairns Airport, and a 5 minute walk from the Reef Fleet Terminal. Guests can also explore the incredible Great Barrier Reef, Daintree Rainforest & Atherton Tablelands.

The Pullman Reef Hotel Casino in Cairns features 128 beautifully appointed rooms, each of these luxurious rooms has its own spa bath & garden balcony overlooking the city with mountain backdrop or water views. Choose from Superior or Deluxe rooms, Junior Suites, or for a truly unforgettable experience, choose the Exclusive or Presidential Suites. This luxury Cairns hotel has impeccable amenities with a roof-top pool, gym, 4 restaurants & bars, boutique casino, conference spaces.

We cannot wait to welcome you to the most luxurious accommodation in Cairns at Pullman Reef Hotel Casino, 5 star Cairns accommodation in tropical North Queensland.
For enquiries: reservations@reefcasino.com.au or +61 7 4030 8888

Wayne Reynolds, Hotel Management

Hotel extras

Endless entertainment options, from gaming to live shows
Award winning food at Tamarind contemporary Australian cuisine
10 flexible meeting spaces and ability to host up to 350 guests
Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Room

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Room

Deluxe King Room, Park View, 1 king bed with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Park view

See availabilities

Room

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Premium Deluxe King Room, Water Views, 1 king bed with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

See availabilities

Room

Premium Deluxe Twin Room, Water Views, 2 single beds with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Junior King Suite, City Views, 1 king bed with double spa

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Suite

Junior Twin Suite, City Views, 2 double beds with double spa

3 pers. max
55 m² / 592 sq ft

Bedding 2 x Double bed(s)
Most of the accommodation: Balcony

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Suite

Premium Junior King Suite, Water Views, 1 king bed with double spa

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

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Suite

EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath

3 pers. max
61 m² / 656 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath

3 pers. max
160 m² / 1722 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Corner Room

See availabilities

Room

Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony
Accessible room

See availabilities

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Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

+61 7 4030 8888

+61 7 4030 8777

REEF FLEET TERMINAL

Ferries

Access: 100 m / 0.06 mi

THE REEF CASINO

Casino

Access: 100 m / 0.06 mi

CAIRNS ESPLANADE

Tourist attraction

Access: 200 m / 0.12 mi

CAIRNS MUSEUM

Museums

Access: 500 m / 0.31 mi

UNDERWATER WORLD

Aquarium

Access: 500 m / 0.31 mi 5 min walk

CAIRNS TAIPAN BASKETBALL

Sports centre

Access: 500 m / 0.31 mi

CAIRNS 5 / CENTRAL CINEMAS

Cinema district

Access: 1 km / 0.62 mi

BOTANICAL GARDENS

Botanical gardens

Access: 3 km / 1.86 mi

CAIRNS STADIUM

Sports centre

Access: 3 km / 1.86 mi

CAIRNS RACE TRACK

Racetrack

Access: 12 km / 7.46 mi

SUGARWORLD

Tourist attraction

Access: 15 km / 9.32 mi

GREEN ISLAND

Tourist attraction

Access: 20 km / 12.43 mi

GREAT BARRIER REEF

Tourist attraction

Access: 25 km / 15.54 mi

KURANDA

Tourist attraction

Access: 30 km / 18.64 mi

FITZROY ISLAND

Tourist attraction

Access: 35 km / 21.75 mi

PARONELLA PARK

Tourist attraction

Access: 60 km / 37.29 mi

PORT DOUGLAS

Tourist attraction

Access: 90 km / 55.93 mi

ATHERTON TABLELANDS

Tourist attraction

Access: 100 km / 62.14 mi

DAINTREE RAINFOREST

Tourist attraction

Access: 150 km / 93.21 mi

TULLY/JOHNSTONE RIVER

Tourist attraction

Access: 150 km / 93.21 mi

Great Barrier Reef near by

National park

CAIRNS CENTRAL SHOPPING CENTRE

Shopping centre/mall

Access: 2 km / 1.25 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

TAMARIND

As Cairns' most awarded restaurant, Tamarind is synonymous with excellence. Now boasting two coveted Chef Hats by the Australian Good Food Guide.

MERCHANT ARTISAN FOOD & COFFEE

Attention Coffee Lovers! Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats. Terms & Conditions: Accor Plus dining benefit applicable to breakfast only.

FLINDERS BAR AND GRILL

Choose from a great range of light meals, snacks and beverages. Great value for money. Terms and Conditions: Accor Plus dining benefit not available

LIHOU BAR

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

SPORTS ARENA BAR

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

BAR36

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 818 m² / 8804.87 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 450

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 3,155 reviews

Andrea R. Couples - 5/7/2026 Confirmed reviews ALL

I am a frequent visitor to your hotel. i live in the tablelands and it has always been my place to stay when in Cairns. This visit was on a pearl special deal for 2 nights . I was overcharged on check in, which i queried on check out and was told I had been and it would be refunded. That day after check out we spent a couple of hours in the casino before leaving (we have done this many times before). Parking was included in the Pearl Deal, but is appears to end on checkout as we were charged $4.40 when we put the ticket in the machine and attempted to leave. I though that was a bit stingy. 2 days later (30/4/), I called the casino as the refund had not been received and was told someone would call me later in the day. By the 5/5/26 I had not received a phone call or had the funds been returned. I called the casino again and spoke to the duty manager who assured me the refund would occur - which it was the following day. I understand mistakes happen but I get upset when promises are made and not kept. I also think the parking costs a bit rude. had i known I was going to be charged I could have got it comped on my casino card. It is not the money but the principle. I will continue to stay at the Casino when in Cairns - I love the rooms and the breakfasts are very good- hopefully my next stay will be better.

Dear Andrea R., Thank you for sharing your experience regarding your recent stay at the Pullman Reef Hotel Casino. I genuinely appreciate your loyalty as a frequent visitor and your feedback concerning the overcharge during check-in. I apologize for any inconvenience this may have caused and understand your frustration regarding the delay in processing your refund. It is our policy to address such matters efficiently, and I will ensure that your concerns are communicated to our team for further improvement. Regarding the parking situation, I acknowledge your disappointment with the charges incurred after check-out. Our intention is to provide a seamless experience, and I understand how important it is for our guests to be aware of the terms associated with their packages. I will take your feedback into consideration as we review our policies. I am delighted to hear that you enjoy our accommodations and breakfast offerings, and I sincerely hope that your next visit will exceed your expectations. Best regards, Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO

Ken W. Couples - 5/7/2026 Confirmed reviews ALL

All good and a pleasurable stay, even if only transitory.

Dear Ken W., Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff provided helpful service and that your check-in and departure experiences were positive. We appreciate your comments on the room, as we continually strive to enhance our offerings. Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Rob M. Solo - 5/6/2026 Confirmed reviews ALL

Stayed at this property on many occasions but hotel needs refurbishing & house keeping have dropped their standards..

Dear Rob M., Thank you for your continued loyalty and for taking the time to share your feedback. We truly appreciate your kind comments about our staff, and we’re pleased to hear they made a positive impression during your stay. We’re sorry, however, that your recent experience did not fully meet the standards you’ve come to expect from us. Your feedback regarding the condition of the hotel and the housekeeping standards has been noted and will be shared with the relevant teams for review and improvement. We also understand your disappointment regarding your loyalty benefits. As your reservation was made through a third-party booking channel, unfortunately loyalty program benefits are not applicable in line with the program terms and conditions. We apologise for any frustration this may have caused and appreciate your understanding. Thank you again for your valued support over the years, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…