Mercure Hotel Dortmund City

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,018 件のレビュー

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Mercure Hotel Dortmund City - Image 1
Mercure Hotel Dortmund City - Image 2
Mercure Hotel Dortmund City - Image 3
Mercure Hotel Dortmund City - Image 4
Kampstraße 35-37, 44137 DORTMUND, Germany

説明

ホテルのその他の情報

  • Good transport connections

  • Direct metro links to the exhibition center and stadium

  • Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance

  • Walking distance to the main train station

当ホテルの客室

ホテル所在地

Mercure Hotel Dortmund City

Kampstraße 35-37
44137 DORTMUND
Germany

GPS:51.515096, 7.463358

電話番号
ファックス +49 231 5897222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
建物付近
  • 駐車場

LOBBY BAR

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,018 件のレビュー

トリップアドバイザーの評価  4.0/5  527 件のレビュー

Ok but not more

トリップアドバイザーの評価 3.0/5

Karl E トリップアドバイザー認証口コミ

The good thing is that it was clean. This hotel is were you go when your company books your trip. It is not a good place but adequate. It is worn, there are no power outlets near the beds and there is very little sound isolation towards the road. The main entrance might be confused with an out of sight rear staircase.

Dear Karle, Thank you for your review. We're glad to hear that the cleanliness of our establishment met your expectations. It's also pleasing to know our location proved convenient for your needs, being situated at the heart of the city with easy access to local sights and transport. We regret to hear that the soundproofing did not meet your expectations; however, we would like to clarify that our accommodations are designed with double glazing windows to provide a more quiet and comfortable environment. We apologize if this was not your experience. Additionally, while we do not have power outlets right by the bed, we strive to provide all necessary amenities for a comfortable stay, including air conditioning and free Wi-Fi. We appreciate your feedback on the appearance of our main entrance, and we continuously work on maintaining and improving the aesthetics of our hotel. It would be a pleasure to welcome you again. Best regards, Ihr Team vom Mercure Hotel Dortmund City

駅と旧市街から近く便利でした。

お客さまの声 4.0/5

匿名 カップル - 確認済みレビュー すべて

プレビレッジルームに宿泊しました。 コーヒーメーカーはありましたが、 同宿者はコーヒーが飲めないので、電気ケトルがないのが残念でした。 眺めはあまり良くなかく、窓の汚れが気になりました。 部屋のお掃除はとても良かったです。

Central but not recommended

トリップアドバイザーの評価 1.0/5

Almuth M Solo travel - トリップアドバイザー認証口コミ

I visited this hotel for the first time as my usual one (cheap - cold, but bish bash bosh you know what you are getting was sold out). I won't return! The location feels dodgy and not safe at night - the openly visible rat traps everywhere on the pavement speak volumes - the shopping centre next door is near abandoned. Was left waiting for ages to check in. Room basic and really not user-friendly. Hardly any plug sockets which made it hard to work on laptop. Felt very much also that single people second class - I d like a couple of pillows to snuggle up with, most good hotels will offer. Telling no one ever asked if I had a comfortable stay - don't think anyone cares.

Dear Almut, Thank you for taking the time to share your feedback. We're concerned to hear about your perception of the surrounding area at night; however, our guests' safety is a priority, and we are located in the vibrant heart of the city with various attractions within walking distance. We understand the importance of a comfortable work environment, so we'd like to highlight that our rooms come equipped with a desk and high-speed internet, though we regret to hear about the insufficient number of plug sockets. Our hotel aims to cater to all guests, including those staying alone, and while we usually provide one pillow per person, additional pillows can be requested at reception. We are also sorry if our service did not meet your expectations, as our team strives to ensure every guest feels cared for during their stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ihr Team vom Mercure Hotel Dortmund City

立地良し

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

水道設備の故障で、初日と2日目の朝食がなくなった。それは仕方ないと思うが、このためチェックアウト時に払い戻しの精算ができずに、領収費が後でのメール配信となった。その後、3日目の朝食を取ったかの確認のメールは届いたが、それはチェックアウト時に確認済み。まだ朝食の確認が取れていないのか領収書がまだ届いていない。

Dear Hitoshi, Thank you for commenting on your stay. We aim to provide the best service we can in all areas and it seems we may have fallen short in our breakfast service for which we apologise. We have taken note of your comments and they will be used to improve our service. We are glad that otherwise, you had a pleasant stay with us and appreciate your kind mention of our high standards. It would be a pleasure to welcome you back. Kind regards, Ihr Team vom Mercure Hotel Dortmund City

Good stay

トリップアドバイザーの評価 5.0/5

DerHenni トリップアドバイザー認証口コミ

Can't complain. Friendly staff, central location and a clean and tidy room. As status members we also got our free welcome drink. The shower gel in our room was empty, but instantly replaced when we asked for it at the reception. As the price was cheap, the value was good.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 455 件のレビュー 8.7/10 ロケーション
  • 534 件のレビュー 6/10 客室
  • 429 件のレビュー 8.8/10 サービス
  • 6 件のレビュー 8.8/10 インターネット
  • 284 件のレビュー 5.6/10 朝食
  • 244 件のレビュー 7/10 清潔さ
  • 112 件のレビュー 2.2/10 雰囲気
  • 90 件のレビュー 2.6/10 設備

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周辺の他の施設

Dortmundのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。